Plymouth Rehabilitation and Skilled Nursing C in Plymouth, MA

Pros

• They describe Plymouth Rehab & Health Care as phenomenal, with Sheri and the staff working hard to ensure all patients are well cared for.
• The staff is described as awesome, very caring, and capable.
• The ambassador program is highlighted as a major plus, with Liz's compassionate visits brightening residents' days.
• A former patient notes the facility is clean, warm, and safe, and credits the staff with helping him regain mobility.
• Families express gratitude for staff who helped their loved ones get their lives back on track.
• The ambassador program is praised for providing companionship and positive engagement to residents, including Mirian and Liz.
• Many reviews commend the care team for being caring and going above and beyond.

Cons

• The facility is dirty and severely understaffed, causing patients to wait hours for pain medication.
• The staff is understaffed and incompetent.
• The environment is filthy, with bugs on the floors and insufficient cleaning.
• Toilets are not cleaned properly, leaving feces for residents to use.
• Vaccines and other promised treatments were not administered.
• It is one of the worst rehabs, with neglect and poor care.
• Staffing ratios are extremely poor, such as one nurse and one aide for 25 patients.
• Residents are mistreated and treated like trash.
• Infections are left untreated, sometimes leading to death.
• Hospice and discharge planning are mishandled, with care not provided promptly after death.

Review

This Plymouth Rehabilitation and Skilled Nursing C is best suited for residents who can thrive with active social programming and strong family advocacy, and for short-term rehab patients who can tolerate variability in daily care. The community appears to work best when staff engagement and morale are high, and when families are prepared to stay closely involved to monitor needs and respond quickly. It is less appropriate for high-acuity, nonverbal, or incontinent residents who require reliable, around-the-clock nursing oversight and consistently spotless conditions. For families prioritizing predictability and clinical rigor, this is a facility that demands vigilance and proactive involvement.

Those prioritizing a consistently clean environment, reliable staffing, and clear clinical management should consider alternatives. A number of reviews describe chronic understaffing, delayed medications, and sporadic housekeeping that leaves some rooms and toilets in poor condition. For memory care residents or individuals with behavioral issues, the lack of stable supervision and unit-specific expertise raises significant safety and quality concerns. In short, if consistent clinical oversight or a highly structured memory-care environment is non-negotiable, keep search moving and compare options with stronger staffing and more tightly run operations.

On the upside, the Ambassador program and the social fabric of care surface as meaningful strengths. Liz and similar ambassadors are repeatedly praised for visiting residents, facilitating activities, and delivering a sense of personal connection that lifts spirits. Several families report overall kindness and competence among rehabilitation and nursing staff when contact is established, and some residents experience genuine warmth and attentiveness from individual caregivers. Yet these bright spots do not fully compensate for broader operational strains; the same reviews that celebrate social engagement also recount slow responses, medication delays, and inconsistent accountability when problems arise.

Cleanliness and infection-control levels are inconsistent, and this inconsistency complicates the care picture. Some families describe a facility that is reasonably clean and well-kept when staffed, while others report dirty conditions, pest presence, and lapses in routine housekeeping that underscore ongoing staffing challenges. The most persistent concern centers on the observed ratio of nurses and aides to residents - often described as one nurse and one aide for 25 residents - which translates into long waits for assistance, delayed calls, and several accounts of patients not receiving timely attention. These realities create a precarious environment for residents with higher needs or those requiring meticulous day-to-day management.

A practical decision framework is essential when evaluating placement here. Prospective families should demand current staffing data by shift, request to observe patient-to-staff ratios, and scrutinize the timeliness of med administration during a tour. Insist on up-to-date cleanliness assessments and a clear plan of correction for any deficiencies noted in state or regulatory reviews. Ask for concrete discharge-planning support from the social worker, and verify how the Ambassador program integrates with clinical care - whether these volunteers can be relied on to fill meaningful gaps during busy periods. Compare these findings against nearby facilities that demonstrate stronger staffing, tighter supervision, and more predictable care delivery.

In the end, Plymouth Rehab C offers genuine social vitality and capable rehab engagement in parts of its operation, but systemic staffing and care gaps temper those strengths with real risk. It can be a viable option for families who are prepared to be actively involved, visit frequently, and value ongoing social contact as part of the resident's daily life. For others - with needs that demand consistent attention, timely medications, or a secure memory-care environment - it is prudent to pursue alternatives that deliver stronger staffing levels, more reliable housekeeping, and clearer clinical oversight. This facility is not universally unsuitable, but it is not universally suitable either; a disciplined, discerning placement process is essential to determine fit.

This area of Plymouth, Massachusetts offers a variety of amenities and services that may be appealing for seniors looking to live in a convenient and accessible location. With several physicians' offices nearby, including Plymouth Bay Urology Specialists and Plymouth Pediatric Associates, residents have access to quality healthcare options. There are also pharmacies such as The Medicine Shoppe and CVS Pharmacy within a short distance for medication needs. In terms of dining options, there are popular restaurants like McDonald's, Ninety Nine Restaurant, and Friendly's close by for convenient meals out. Additionally, the proximity to Jordan Hospital and Beth Israel Deaconess Hospital provides peace of mind in case of any medical emergencies. For leisure activities, there are parks like Brewster Gardens and Plymouth Waterfront State Park within walking distance, offering beautiful outdoor spaces for relaxation and exercise. Overall, this neighborhood provides a mix of healthcare facilities, dining options, and recreational areas that can cater to the needs of seniors looking for a comfortable living environment in Plymouth.

Physicians

• Plymouth Bay Urology Specialists P C (0.4 miles)
• Plymouth Urology (0.4 miles)
• BID Plymouth Surgery (0.5 miles)
• Plymouth Pediatric Associates (0.6 miles)
• Pmg Physician Associates, PC (0.6 miles)
• Doctor Lerner's Office (0.7 miles)
• Anne Mcclenon DR (0.8 miles)

Restaurants

• McDonald's (0.5 miles)
• Ninety Nine Restaurant (0.6 miles)
• Friendly's (0.8 miles)
• Wendy's (0.9 miles)
• Second Wind Brewing Company (1.1 miles)
• The Tasty (1.1 miles)
• Carmen's Cafe Nicole (1.2 miles)

Pharmacies

• The Medicine Shoppe (0.7 miles)
• CVS Pharmacy (1.6 miles)
• Masciantonio, Richard A - Richard A Masciantonio (1.6 miles)
• Walgreens (1.7 miles)
• Health Mart Pharmacy (2.4 miles)
• Balboni's Drug Store (2.4 miles)
• CVS Pharmacy (2.6 miles)

Hospitals

• Jordan Hospital (0.7 miles)
• Beth Israel Deaconess Hospital Plymouth (0.7 miles)
• Beth Israel Breast Center (0.8 miles)
• Rehabilitation Hospital Of The Cape And Islands (2.6 miles)

Parks

• Brewster Gardens (0.9 miles)
• Plymouth Waterfront State Park (1 miles)
• Nelson Street Park (1.8 miles)
• Off the Wall Kidz (7.9 miles)

Cafes

• Water Street Cafe (0.9 miles)
• Panera Bread (1 miles)
• Starbucks (3 miles)
• Plane Jane's Place (4.3 miles)
• Starbucks (6.1 miles)
• Coffee Shack (9.7 miles)

Transportation

• Plymouth Municipal Airport (PYM) (4.3 miles)