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3.1 from 39 reviews
5 stars
17
4 stars
2
3 stars
3
2 stars
2
1 stars
15
Overall Review of Plymouth Rehabilitation & Health Care Center
differentiator6 reviews mention this
Ambassador program is a highlight
The Ambassador program and Lizās visits stand out most in residentsā and familiesā stories.
Multiple reviewers describe the Ambassador program as a meaningful, regular presence, including nail painting and companionship from Liz. Several families say Lizās visits make a noticeable difference in day-to-day morale and engagement. A few also mention other ambassadors helping with personal needs and staying responsive to what people want to do. Even reviewers who raise other concerns point to the Ambassador program as a clear positive.
caveat15 reviews mention this
Understaffing drives serious care concerns
Residents and families frequently describe staffing shortages that disrupt timely care.
A large share of reviews describe the facility as understaffed, with delays for medications and difficulty getting help when itās needed. Several accounts also describe inadequate supervision, trouble with toileting and hygiene, and missed or delayed care tasks. Some reviewers contrast these issues with expectations for a nursing home level of support. One positive review about being polite and doing their best is outweighed by repeated negative stories centered on staffing and follow-through.
common11 reviews mention this
Staffing is both praised and criticized
Many reviewers say the staff are caring and work hard for residents.
Alongside the staffing complaints, several reviewers describe staff members as caring, knowledgeable, and helpful in day-to-day rehab and nursing care. Some families say they felt supported during difficult transitions and that staff took care of their loved ones with patience and effort. One reviewer also calls out an internal weak point related to the social worker, even while describing the rest of the experience as well run. Overall, reviews paint a split picture: strong personal interactions with many staff, but recurring concerns about coverage and consistency.
caveat5 reviews mention this
Cleanliness and hygiene concerns recur
Residents and families raise concerns about cleanliness and hygiene.
Some of the most negative reviews describe the facility as dirty or poorly cleaned, including reports of pests and inadequate cleaning between requests. Other accounts specifically mention hygiene problems tied to staffing coverage, such as residents staying in soiled conditions for hours and issues with basic care timing. A smaller number of reviews describe the facility as clean and safe, including mentions of cleanliness during longer stays. Taken together, cleanliness feedback is inconsistent, with many complaints clustered around basic hygiene and cleaning execution.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
186 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Plymouth Bay Urology Specialists P C (0.4 miles)
Plymouth Urology (0.4 miles)
BID Plymouth Surgery (0.5 miles)
Plymouth Pediatric Associates (0.6 miles)
Pmg Physician Associates, PC (0.6 miles)
Doctor Lerner's Office (0.7 miles)
Anne Mcclenon DR (0.8 miles)
Restaurants
McDonald's (0.5 miles)
Ninety Nine Restaurant (0.6 miles)
Friendly's (0.8 miles)
Wendy's (0.9 miles)
Second Wind Brewing Company (1.1 miles)
The Tasty (1.1 miles)
Carmen's Cafe Nicole (1.2 miles)
Pharmacies
The Medicine Shoppe (0.7 miles)
CVS Pharmacy (1.5 miles)
Masciantonio, Richard A - Richard A Masciantonio (1.5 miles)
Walgreens (1.6 miles)
Health Mart Pharmacy (2.3 miles)
Balboni's Drug Store (2.3 miles)
CVS Pharmacy (2.6 miles)
Hospitals
Jordan Hospital (0.7 miles)
Beth Israel Deaconess Hospital Plymouth (0.7 miles)
Beth Israel Breast Center (0.8 miles)
Rehabilitation Hospital Of The Cape And Islands (2.6 miles)
Plymouth Rehabilitation & Health Care Center on seniors.fyi includes 3 photos including images showing landscaping, building, brick, windows, outdoor seating, healthcare, rehabilitation, entrance, and more.
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Plymouth Rehabilitation & Health Care Center photos
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Outdoors
Building
Trees
Landscaping and Building
Windows, Architecture, Outdoor Seating, and Brick
Trees
Entrance, Outdoors, Healthcare, Rehabilitation, and Facility
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