Plymouth Rehabilitation & Health Care Center in Plymouth, MA
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123 South Street, Plymouth, MA 02360
For more information about senior living options: (844) 490-3973
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The staff are awesome, very caring, and know what they're doing. Liz, the Ambassador, is caring, kind, and has a wonderful way with people. The Ambassador program is a definite plus and brings joy to residents. The admissions ladies are organized and ensure a smooth transition for new residents. Sheri and her staff work extremely hard to ensure all patients are well cared for. The facility is very clean and well maintained. The rehabilitation team is amazing, caring, and involved with families.
The facility is dirty with bugs on the floor and cleaning that's not properly done. Residents waited 2.5 hours for pain medication that should be available every four hours. The staff are understaffed and incompetent. There are ridiculous excuses and finger-pointing, with claims that patients didn't ask for help. It is one of the worst rehabs the reviewer has endured. There is severe understaffing leading to neglect, such as bed sores and long waits for basic care. They warn others not to send their loved ones here under any circumstances. A family member died from an infection that went untreated for eleven days due to neglect.This Plymouth Rehabilitation & Health Care Center is best suited for families seeking a rehab-forward stay where therapy and social engagement can be prioritized, and where a determined advocate can stay closely involved. Residents who benefit from active programming and who can tolerate variability in staffing will find some value here, particularly when the care team includes consistently caring individuals. It is less appropriate for seniors who require steady, high-level nursing supervision, meticulous infection control, or highly predictable daily care. For memory-care needs or behavior management, the facility's track record is uneven, and families should enter with eyes open about the level of supervision available.
Alternatives are worth considering for anyone prioritizing consistency and safety over social programming. Facilities with higher staffing ratios and dedicated memory-care expertise tend to deliver more reliable daily oversight and more predictable responses to emergencies. For families navigating behavioral concerns or complex medical needs, a campus with a proven geriatric psychiatry pathway and a unit specifically designed for memory impairment can offer more secure supervision and better incident management. In short, when reliability, clean standards, and proactive discharge planning are non-negotiable, exploring other options is prudent.
On the plus side, the Ambassador Program surfaces as a meaningful bright spot in an otherwise mixed picture. Independent observers repeatedly praise Liz and Mirian for warmth, companionship, and personal touches that lift residents' spirits. There are also accounts of compassionate nurses, aides, and therapists who "do what they can" to engage patients and support families. For residents who can lean into social opportunities, the campus can feel livable and even uplifting. For some families, these human connections translate into real improvements in mood and daily satisfaction, making PRHCC feel like a caring community during rehab and early recovery.
The dominant concerns, however, are consistently pointed to as significant risks. Chronic understaffing translates into long waits for medications, infrequent assistance, and delayed responses to needs. Multiple reviews allege dirty conditions, limited housekeeping, and infrequent linen changes, with caregivers stretched thin across too many residents. Reports of bedsores, urinary or fecal incontinence not promptly addressed, and discharge-Planning gaps raise understandable safety alarms. Administrative and social-work responsiveness also appear uneven, with some families describing communication lapses, disorganization, and discharge planning that falls short of expectations. Taken together, these factors undermine day-to-day confidence in steady, reliable care.
Safety and quality-of-life questions sharpen when memory care or behavioral challenges are present. Some reviews recount frayed supervision of new admissions, misunderstandings about residents' needs, and even escalations that left families worried about de-escalation and safety. Others recount calmer experiences where therapy teams, including speech and occupational services, helped residents regain function and return home sooner. The contrast is stark: the same building that hosts sincere, dedicated care teams can also expose residents to inconsistent oversight when staffing is thin. For families grappling with cognitive or behavioral issues, the potential for gaps in supervision makes a cautious, visit-driven decision essential.
For families weighing the balance, the practical path is thorough due diligence paired with explicit expectations. Schedule visits at varying times to gauge how front-line teams respond during peak hours, and request a direct conversation with the director of nursing or the administrator to review staffing rosters, med delivery protocols, and infection-control practices. Ask for concrete benchmarks: nurse-to-resident ratios per shift, time-to-med administration targets, and a discharge-planning timeline with check-ins. If the plan is to stay long enough for rehab to complete and transition home, insist on a written care plan that delineates responsibilities across therapy, nursing, and social work, and a clear escalation path for concerns. If these conditions cannot be met, alternative facilities with stronger staffing and cleaner track records are strongly advisable. If proceeding with PRHCC, leverage the Ambassador program as a social anchor while maintaining tight oversight of clinical care to avoid the downsides highlighted by numerous families.
186 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Plymouth Rehabilitation & Health Care Center in Plymouth, MA offers a comprehensive array of amenities and care services to meet the needs of its residents. The community features a beauty salon, allowing residents to maintain their personal grooming routines. Cable or satellite TV is provided for entertainment purposes, and there is community-operated transportation available to ensure residents can easily get around.
A computer center is available for residents who want to stay connected digitally, and a fully furnished dining room provides a comfortable space for meals. A fitness room is also on-site, encouraging residents to stay active and fit. For leisure activities, there is a gaming room, garden, small library, and outdoor space for residents to enjoy.
Housekeeping services are provided to keep the community clean and well-maintained. Each resident has access to private bathrooms for their convenience. Restaurant-style dining offers delicious meals that cater to special dietary restrictions.
The community also offers move-in coordination services and assistance with transportation arrangements for non-medical purposes as well as doctors' appointments. A wellness center is available for residents' healthcare needs.
Residents at the Plymouth Rehabilitation & Health Care Center benefit from 24-hour call systems and supervision for their safety and peace of mind. Assistance with daily activities like bathing, dressing, and transfers is provided by the caring staff. The facility also caters to diabetic diets and offers medication management services.
There are various dining options nearby in the form of cafes and restaurants, ensuring that residents have choices when it comes to eating out or ordering takeout. Several parks provide opportunities for outdoor recreation and relaxation, while nearby pharmacies make it easy for residents to access medications promptly. Having numerous physicians in close proximity ensures convenient healthcare access when needed. Additionally, hospitals are conveniently located near the community.
Overall, the Plymouth Rehabilitation & Health Care Center provides a comfortable living environment with an abundance of amenities and care services designed to enhance the quality of life for its residents.
Plymouth Rehabilitation & Health Care Center is located at 123 South Street, Plymouth, MA 02360 in Plymouth County, Massachusetts
Plymouth Rehabilitation & Health Care Center on seniors.fyi includes 3 photos including images showing landscaping, building, brick, windows, outdoor seating, healthcare, rehabilitation, entrance, and more.
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