Plymouth Rehabilitation & Health Care Center

Save
Plymouth Rehabilitation & Health Care Center Plymouth Rehabilitation & Health Care Center Plymouth Rehabilitation & Health Care Center

Plymouth Rehabilitation & Health Care Center

123 South Street, Plymouth, MA 02360

For more information about senior living options: (844) 490-3973

3.1 from 39 reviews
5 stars
17
4 stars
2
3 stars
3
2 stars
2
1 stars
15

Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Plymouth Rehabilitation & Health Care Center

    Overall Review of Plymouth Rehabilitation & Health Care Center

    Pros

    • pro Sheri and her staff work extremely hard to ensure all patients are well taken care of.
    • pro Liz, the Ambassador, is caring and consistently goes above and beyond to support residents.
    • pro The Ambassador Program is a definite plus and well received by residents.
    • pro The staff is awesome, very caring, and know what they're doing.
    • pro Families report wonderful experiences and express gratitude for PRHCC staff.
    • pro Plymouth Rehab & Health Care is described by at least one reviewer as absolutely phenomenal and a great choice for a loved one.
    • pro The facility is lucky to have Liz, who makes a positive difference for patients.

    Cons

    • pro The facility is dirty and unsanitary, with bugs on the floors and inadequate cleaning.
    • pro There is chronic understaffing, causing long waits for medications and insufficient patient supervision.
    • pro Staff give inconsistent explanations and sometimes lie about incidents.
    • pro Residents are not adequately cared for, with dirty toilets, infrequent linen changes, and poor help for incontinent or nonverbal individuals.
    • pro Discharge planning and social work support are disorganized and unprepared.
    • pro Admissions and administration display unprofessional conduct and a lack of accountability.
    • pro The environment is chaotic and under-resourced, with warnings that the place should be shut down due to mistreatment.
    • pro Infections or medical issues go untreated and essential supplies are lacking.

    Review

    A wide range of experiences is described by families and reviewers of Plymouth Rehab & Health Care, painting a picture of a facility where care quality and safety appear highly variable. On one end of the spectrum, visitors report chronic under-staffing and plastics-laden promises that fail to translate into timely or reliable care. One reviewer describes the situation in stark terms: "It's dirty and I'm in here because of pain and in one day so far I've had to wait 2.5 hours for a pain med twice that should be available every 4 hours." The frustration isn't limited to pain management. The same account throws down a volley of perceived obstacles: "ridiculous excuses and finger pointing," with the staff allegedly blaming each other and even suggesting the patient didn't ask for help. The patient's attempt to escalate care, asking to speak with the nursing director, is met with a dismissive response from a nurse who "just said yeah well you should," underscoring a sense that residents and families are being pushed aside. The overall impression is that of a facility overwhelmed by demand and unable to keep up with basic expectations, including timely analgesia and clear accountability.

    That sense of systemic strain extends into the daily environment. Accounts describe a chaotic atmosphere where cleanliness and patient safety appear compromised. One reviewer calls the place "nasty" and mentions "bugs running around on the floor," with cleaning efforts described as insufficient or haphazard - cleaning products splashed on floors followed by "dry mopping" rather than proper sanitation. The cleanliness concerns are reinforced by concrete examples: the same reviewer had to request cleaning of feces from a toilet and notes that six patients are sharing one toilet, a situation that worsens hygiene and dignity. The frustrations aren't restricted to routine care; families report delays in medical interventions such as vaccines, with the suggestion that residents "were supposed to get 4 vaccines while there" but "never happened." The accumulation of these lapses feeds a perception that residents aren't treated with the urgency or attention they deserve.

    The most disturbing individual stories involve safety and supervision. In one highly charged account, a father arrives scared and confused, placed in a room with two other residents without adequate supervision to acclimate him to a new environment. The family reports repeated pleas for a psychiatric review and proper medication adjustment, yet within 24 hours the father experiences a delusion and an altercation with another resident. The nursing staff provide "inconsistent accounts" of the incident, initially calling it a scuffle and later portraying the other resident as significantly injured. The reviewer emphasizes a broader problem: "The facility lacks adequate staffing and resources to call itself a nursing home, let alone a memory care unit." The sense of injustice is compounded by later observations that a social media post by an admissions coordinator displayed a lack of decorum, with a joke-like comment about "floor nurse scanning the chart for reasons not to accept my patient" deemed "unprofessional." These elements contribute to a narrative in which families feel their loved ones are exposed to risk because processes and personnel are not reliably in place to protect residents.

    Yet the picture is not uniformly bleak. There are voices praising specific staff members and even the facility's culture in certain respects. One reviewer extols the care provided by Sheri and her team, declaring they "work extremely hard to make sure all patients are well taken care of." Another person praises the Ambassador Program, noting Liz as a standout: "The heart the Ambassador Program here is a very special lady named Liz? Liz works so hard and is always on the go." The same reviewer even describes weekly visits from Liz as a bright spot in the facility's routine, with Mary-like devotion to the residents and a sense that her efforts bring real joy and comfort to patients. A separate set of testimonials highlights other compassionate staffers and themes of reliable, personable care, suggesting that when individual caregivers are engaged and supported, residents can experience genuine warmth and attention.

    Even among positive assessments, however, caveats appear. Some reviewers contrast experiences from different units or different times, noting that while certain staff members are kind and effective, others - such as one social worker - are described as frazzled or unreliable. One family describes gratitude for the overall caring staff but singles out the social worker as a weak link, complaining that promises of discharge planning and home services were not fulfilled in a timely or reliable manner: "She promised to do the bare minimum on the social work front and that ended up being a lie." Another narrative underscores the inconsistency: "I'm very impressed by the wonderful caring employees? especially Liz the Ambassador," but this same account hints at mixed experiences for other patients or other days, reminding readers that outcomes can hinge on who is staffing and supervising on a particular shift.

    There are also deeply troubling accusations that extend beyond daily care into the realm of end-of-life and long-term safety. One account describes a mom who died after an infection was allegedly left untreated for eleven days, with a lab labeling the initial urine sample as "old," and with a lack of catheter supplies and Hospice involvement that critics say should have been prompt. The reviewer portrays a unit where "the unit routinely only has one nurse and one CNA working for 25 patients with behavioral issues," a condition described as the norm rather than the exception. Financial and administrative frustrations intersect with clinical concerns: families recount repeated calls to administrators and corporate offices without meaningful resolution, and the sense that urgent concerns about patient well-being simply do not rise to the level of priority in the face of staffing shortages and bureaucratic inertia.

    Taken together, the narratives present a facility that is at once a place of potential warmth and dedication and a site of persistent, systemic failures. There are clear, recurring themes: severe understaffing, inconsistent communication, and difficulties with basic cleanliness and safety practices; grave concerns about discharge planning, hospice involvement, and adequate medical oversight; and, in a few heartening exceptions, pockets of exceptional care led by committed staff and an engaged ambassador program. For families, the decision about Plymouth Rehab & Health Care appears to hinge on how much weight they give to these competing realities - the urgent, sometimes life-threatening gaps in care on one hand, and the possible bright spots of individualized devotion and programmatic strengths on the other. Readers who are evaluating care for a loved one would do well to weigh these varied experiences carefully, seek additional corroborating information, and directly assess staffing ratios, cleanliness, and care-planning practices on any prospective visit.

    Features

    Housing

    • 186 resident community capacity 186 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Plymouth Rehabilitation & Health Care Center in Plymouth, MA offers a comprehensive array of amenities and care services to meet the needs of its residents. The community features a beauty salon, allowing residents to maintain their personal grooming routines. Cable or satellite TV is provided for entertainment purposes, and there is community-operated transportation available to ensure residents can easily get around.

    A computer center is available for residents who want to stay connected digitally, and a fully furnished dining room provides a comfortable space for meals. A fitness room is also on-site, encouraging residents to stay active and fit. For leisure activities, there is a gaming room, garden, small library, and outdoor space for residents to enjoy.

    Housekeeping services are provided to keep the community clean and well-maintained. Each resident has access to private bathrooms for their convenience. Restaurant-style dining offers delicious meals that cater to special dietary restrictions.

    The community also offers move-in coordination services and assistance with transportation arrangements for non-medical purposes as well as doctors' appointments. A wellness center is available for residents' healthcare needs.

    Residents at the Plymouth Rehabilitation & Health Care Center benefit from 24-hour call systems and supervision for their safety and peace of mind. Assistance with daily activities like bathing, dressing, and transfers is provided by the caring staff. The facility also caters to diabetic diets and offers medication management services.

    There are various dining options nearby in the form of cafes and restaurants, ensuring that residents have choices when it comes to eating out or ordering takeout. Several parks provide opportunities for outdoor recreation and relaxation, while nearby pharmacies make it easy for residents to access medications promptly. Having numerous physicians in close proximity ensures convenient healthcare access when needed. Additionally, hospitals are conveniently located near the community.

    Overall, the Plymouth Rehabilitation & Health Care Center provides a comfortable living environment with an abundance of amenities and care services designed to enhance the quality of life for its residents.

    Nearby Places of Interest

    Physicians

    • Plymouth Bay Urology Specialists P C (0.4 miles)
    • Plymouth Urology (0.4 miles)
    • BID Plymouth Surgery (0.5 miles)
    • Plymouth Pediatric Associates (0.6 miles)
    • Pmg Physician Associates, PC (0.6 miles)
    • Doctor Lerner's Office (0.7 miles)
    • Anne Mcclenon DR (0.8 miles)

    Restaurants

    • McDonald's (0.5 miles)
    • Ninety Nine Restaurant (0.6 miles)
    • Friendly's (0.8 miles)
    • Wendy's (0.9 miles)
    • Second Wind Brewing Company (1.1 miles)
    • The Tasty (1.1 miles)
    • Carmen's Cafe Nicole (1.2 miles)

    Pharmacies

    • The Medicine Shoppe (0.7 miles)
    • CVS Pharmacy (1.5 miles)
    • Masciantonio, Richard A - Richard A Masciantonio (1.5 miles)
    • Walgreens (1.6 miles)
    • Health Mart Pharmacy (2.3 miles)
    • Balboni's Drug Store (2.3 miles)
    • CVS Pharmacy (2.6 miles)

    Hospitals

    • Jordan Hospital (0.7 miles)
    • Beth Israel Deaconess Hospital Plymouth (0.7 miles)
    • Beth Israel Breast Center (0.8 miles)
    • Rehabilitation Hospital Of The Cape And Islands (2.6 miles)

    Parks

    • Brewster Gardens (0.8 miles)
    • Plymouth Waterfront State Park (1 miles)
    • Nelson Street Park (1.7 miles)
    • Off the Wall Kidz (7.9 miles)

    Cafes

    • Water Street Cafe (0.8 miles)
    • Panera Bread (1 miles)
    • Starbucks (2.9 miles)
    • Plane Jane's Place (4.3 miles)
    • Starbucks (6.1 miles)
    • Coffee Shack (9.7 miles)

    Transportation

    • Plymouth Municipal Airport (PYM) (4.3 miles)

    Frequently Asked Questions

    Where is Plymouth Rehabilitation & Health Care Center?
    What photos are available for Plymouth Rehabilitation & Health Care Center in Plymouth, Massachusetts?

    Nearby Communities

    Skilled Nursing Facility in Nearby Cities

    Related Resources

    • elderly fall preventionComprehensive Insights and Practical Strategies to Help Older Adults Avoid Falls

      The article highlights the high risk of falls among older adults due to factors like muscle weakness, vision issues, and environmental hazards, with one in four experiencing a fall annually. It advocates for a comprehensive prevention approach that includes exercise, home safety modifications, medication management, social support, and caregiver involvement.

    • what does an elder law attorney do6 Crucial Ways an Elder Law Attorney Assists Families

      Elder law attorneys assist older adults and their families with legal matters such as estate planning, Medicaid eligibility, and guardianships, while also providing protection against elder abuse. They help navigate complex regulations to safeguard financial resources, ensure well-being, and maintain autonomy for seniors.

    • tax implications of parent living with youNavigating the Tax Landscape of Caregiving: Credits, Deductions, and Beyond

      Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor