New Horizons at Marlborough LLC
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400 Hemenway St, Marlborough, MA 01752
For more information about senior living options: (844) 490-3973
New Horizons at Marlborough LLC offers notably competitive pricing compared to both Middlesex County and broader Massachusetts standards. For instance, a studio apartment is available at just $2,000 per month, significantly lower than the county average of $5,867 and the state average of $5,312. Similarly, their one-bedroom units are priced at $2,200, while Middlesex County and Massachusetts reflect averages of $5,920 and $5,349 respectively. Even for two-bedroom accommodations, New Horizons remains an attractive option at $3,100 per month against the regional average of $6,960 and a statewide average of $6,151. These figures underline New Horizons' commitment to providing affordable living solutions without compromising quality in a competitive market.
| Floor plans | New Horizons at Marlborough LLC | Middlesex County | Massachusetts |
|---|---|---|---|
| Studio | $2,000 | $5,867 | $5,312 |
| 1 Bedroom | $2,200 | $5,920 | $5,349 |
| 2 Bedrooms | $3,100 | $6,960 | $6,151 |
The staff is extremely dedicated, kind, and caring. The meals are delicious and the chef-inspired options are well loved. Residents are happy to call New Horizons their home and enjoy daily socialization. The facility is clean, well maintained, and welcoming. There is a wide range of activities and events that keep residents engaged. The grounds and amenities - the indoor pool, chapel, gardens - are beautiful and well kept. The community feels like an extended family that supports one another. The move-in process is easy and the administration is responsive and helpful. The communication with families is proactive and informative.
One reviewer stated the memory care cleanliness was a 2, and the value for cost on memory care would be a 0. One reviewer described the interior as permeated with the aroma of urine and the carpets as filthy. A reviewer stated the quality of the food was unacceptable and inedible. One reviewer warned not to leave your parents here. The wifi signal was described as abysmal. A reviewer observed that the staff seemed to hate their jobs and treated requests as chores. There was a complaint that there were not enough staff and aides did not come at the appointed times consistently. The administrator could improve the communication style to enhance the experience.New Horizons at Marlborough LLC is best suited for seniors who want a lively, purpose-filled community with abundant programming, strong staff support, and a value-driven path from independent living through assisted options. The campus delivers on social vitality and practical amenities: large, well-appointed one-bedroom apartments with kitchens, a heated indoor pool, chapel, greenhouse, libraries, and a busy events calendar that keeps residents engaged. Families relocating from neighboring towns or distant locations will find reassurance in a well-governed operation backed by the Cummings Foundation, with a reputation for friendly, responsive staff who treat residents as neighbors. The environment rewards ongoing participation and fosters meaningful daily connections, which makes it a durable fit for those who measure quality by activity, companionship, and sustained purpose.
Alternatives should be considered by families prioritizing memory-care environments with near-impeccable cleanliness and highly consistent, always-on-site oversight. Several reviewers flag concerns around memory-care areas, including perceived lapses in cleanliness and the potential for escalating costs after move-in, which can complicate long-term budgeting. Digital communications and online billing are not universally reliable, a drawback for those who rely on quick, paperless updates. The community's busier, expansive footprint can feel overwhelming for someone who wants a quieter, more intimate setting, so those seeking a smaller, calmer milieu or stricter control over care contracts may want to compare other options before deciding.
The strongest elements are undeniable: staff warmth and availability, ongoing social stimulation, and the comprehensive menu and dining experience. Families repeatedly highlight the dedication of front-desk and line staff, the responsiveness of management, and the way daily meals - often described as chef-inspired and varied - support residents' health and enjoyment. Activities abound, from exercise programs to cultural events and scheduled outings, with transportation to appointments easing family logistics. The property itself supports independence and comfort: spacious apartments with kitchens, multiple common areas, and plenty of outdoor spaces. These elements collectively mitigate the daily stress of care coordination for many families.
Yet there are tangible concerns to weigh. Memory-care cleanliness and safety gaps appear in several reviews, along with reports of higher-than-expected costs after enrollment. Occasional communication delays and variability in meal portion sizes or dining quality also surface, reminding potential residents that consistency can hinge on specific shifts or providers. Past reliance on subcontracted care has been cited, with some families feeling better after changes, underscoring the need for current, on-site verification of caregivers, care plans, and the exact terms of service. Odor control and housekeeping quality on particular floors are raised by a minority, signaling a need for a transparent tour focused on maintenance standards.
Despite the cautions, the positives often offset the drawbacks through a dependable, relational model of care. The community's strength lies in its culture of engagement: residents become part of a broad social fabric, supported by staff who know names, routines, and preferences. Regular updates to families, visible activity life, and a willingness to tailor offerings help families feel informed and involved, which reduces anxiety when health needs shift. The philanthropic backing contributes to ongoing facility upkeep and diverse programming, while the scale of the campus makes it possible to sustain a wide range of activities without sacrificing accessibility. In practice, these factors regularly translate into real, day-to-day quality of life improvements for residents.
Bottom-line guidance: New Horizons at Marlborough stands out for families seeking a robust, active community with generous amenities, dependable staffing, and a clear pathway across levels of care. It is especially well-suited for those who value social engagement, diverse programming, and cost-conscious pricing relative to similar markets. Prospective residents should conduct a current, in-depth assessment of memory-care specifics - cleanliness, safety features, staffing ratios, and the latest care contracts - along with a candid check on dining consistency and the available digital communication tools. For those who crave a quieter, more intimate setting or require unusually tight membrane around memory-care oversight, it may be prudent to explore alternatives. When aligned with these realities, New Horizons offers a compelling blend of community, care, and vitality that many families come to rely on for years.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
FireplacesFireplaces are important for seniors as they provide warmth, comfort, and a cozy atmosphere that can help alleviate the physical discomforts of aging, such as arthritis and poor circulation. Additionally, fireplaces offer a sense of nostalgia and security, making seniors feel more at home and relaxed in their living environment.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Worcester Regional (20 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience. International cuisineInternational cuisine is important for seniors because it offers a variety of flavors, ingredients, and cultural experiences that can help keep their meals interesting and enjoyable. Trying new dishes can also stimulate the senses and provide different nutrients that contribute to overall health and well-being. Additionally, exploring international cuisine can bring back fond memories of travels or childhood experiences, making mealtime more nostalgic and fulfilling for seniors. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being. Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.
Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
Bible study groupBible study groups provide seniors with a sense of community, spiritual growth, and support during their later years. It helps them stay connected to their faith, find comfort in difficult times, and build meaningful relationships with others. Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years." Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.New Horizons at Marlborough LLC in Marlborough, MA is an assisted living community that offers a range of care services to meet the needs of its residents. The community provides both independent living and memory care options for seniors.
Residents at New Horizons can enjoy a variety of amenities designed to enhance their quality of life. These amenities include activities on-site, air-conditioning, bath tubs, beautician services on-site, cable or satellite TV, devotional services off-site and on-site, fireplaces, full kitchen facilities, ground floor units for easy access, handicap accessible features, indoor common areas for socializing with other residents, kitchenettes for convenience, outdoor common areas for enjoying nature and fresh air, private bathrooms for privacy and comfort, respite or short term stays offered for those needing temporary care solutions, a swimming pool and hot tub for relaxation and exercise purposes, as well as wheelchair accessible showers. Additionally, the community offers Wi-Fi/high-speed internet connectivity to ensure that residents can stay connected with loved ones and access information online.
In terms of care services provided at New Horizons at Marlborough LLC, residents can benefit from diabetic care management to help maintain their health and well-being. High acuity care is available for those with more complex medical needs. Incontinence care is provided by trained staff members who are experienced in assisting residents with this need. Medication management is also offered to ensure that residents are taking their medications correctly and on time.
Dining at New Horizons is a delightful experience as well. The community provides guest meals so that residents can have friends or family join them for a meal if desired. International cuisine is offered to provide diverse dining options. Low / no sodium meals are available for those who need dietary restrictions due to health concerns. Meals are provided throughout the day so that residents can enjoy delicious food without the hassle of cooking themselves. No Sugar options are available for those with diabetes or other dietary restrictions. A professional chef prepares the meals using fresh ingredients and residents can enjoy restaurant-style dining with room service available if desired. Special dining programs are also offered to cater to the unique needs and preferences of residents, including vegetarian options.
New Horizons at Marlborough LLC ensures that residents have ample opportunities for engagement and enrichment through a variety of activities and services. Bible study groups, Catholic services, cooking classes, devotional activities offsite and on-site, educational speakers / lifelong learning opportunities, Jewish services, live well programs, Protestant services, and visiting chaplains or priests are all available for residents to participate in based on their personal interests and beliefs.
The community is conveniently located near cafes, pharmacies, physicians' offices, and restaurants. This makes it easy for residents to access necessary amenities and services within a short distance from their home.
Overall, New Horizons at Marlborough LLC provides a comprehensive assisted living community where residents can enjoy comfort, care, and an engaging lifestyle surrounded by a supportive environment.
Located in Marlborough, Massachusetts, this area offers a convenient and diverse range of amenities for seniors considering living in the area. With multiple cafes such as Starbucks and Panera Bread within a short distance, there are plenty of options for enjoying a cup of coffee or a meal out. Nearby pharmacies like CVS and Walgreens make it easy to access necessary medications and health supplies. There are also several reputable physicians in the vicinity, providing quality medical care. For entertainment, residents can visit theaters like Regal Solomon Pond or AMC Framingham 16. Additionally, there are places of worship, parks, and hospitals within close proximity, ensuring easy access to spiritual support, outdoor recreation, and healthcare services. The presence of transportation options like Logan Express and the commuter rail station in South Acton further enhances accessibility for seniors looking to explore the surrounding areas or travel to nearby cities.
New Horizons at Marlborough LLC offers notably competitive pricing compared to both Middlesex County and broader Massachusetts standards. For instance, a studio apartment is available at just $2,000 per month, significantly lower than the county average of $5,867 and the state average of $5,312. Similarly, their one-bedroom units are priced at $2,200, while Middlesex County and Massachusetts reflect averages of $5,920 and $5,349 respectively. Even for two-bedroom accommodations, New Horizons remains an attractive option at $3,100 per month against the regional average of $6,960 and a statewide average of $6,151. These figures underline New Horizons' commitment to providing affordable living solutions without compromising quality in a competitive market.
New Horizons at Marlborough LLC is located at 400 Hemenway St, Marlborough, MA 01752 in Middlesex County, Massachusetts
Incontinence care at New Horizons at Marlborough LLC is designed to ensure the dignity and comfort of residents, which is crucial for those with dementia or Alzheimer's disease who may struggle with personal hygiene and related challenges. By providing discreet and compassionate assistance, staff can help maintain the individuals' self-esteem while minimizing discomfort and preventing skin issues. Medication management plays a vital role in the wellbeing of residents by ensuring that they receive their prescribed treatments accurately and on schedule. This not only helps manage symptoms associated with dementia but also supports overall health, reduces anxiety regarding missed doses, and fosters a sense of stability in their daily routines--essential components for enhancing quality of life for those living with cognitive impairments.
Yes, New Horizons at Marlborough LLC allows both dogs and cats.
New Horizons at Marlborough LLC on seniors.fyi includes 19 photos including images showing interior, landscaping, outdoors, dining, flag, architecture, swimming pool, indoor pool, and more.
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Interior
Outdoors
Decor
Building
Architecture
Dining
Landscaping
Garden
Seating Area
Painting
Office
Swimming Pool
Billiards
Recreation
