New Horizons at Marlborough LLC

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  • Interior

    A serene church interior with wooden pews and a stained glass backdrop.
  • Outdoors

    A hospital entrance featuring an American flag and modern architecture.
  • Decor

    A cozy living room featuring a fireplace, surrounded by armchairs and bookshelves.
  • Building

    A residential apartment building surrounded by lush greenery.
  • Architecture

    A residential apartment building with a parking lot and landscaped surroundings.
  • Dining

    A group of people enjoying a meal together indoors, many wearing decorative hats.
  • Landscaping

    A person waters a lush garden with a green watering can on a sunny day.
  • Garden

    Three individuals posing in a garden setting with colorful flowers and a sign reading 'The Meadows' in the background.
  • Seating Area

    A cozy lobby with a central stone fireplace, adorned with an American flag and a decorative wreath, surrounded by comfortable seating.
  • Painting

    Two elderly women enjoying a painting craft activity indoors.
  • Office

    Two people working together on a laptop.
  • Swimming Pool

    A group of women participating in an aquatic exercise class at an indoor pool.
  • Billiards

    Two people playing a game of pool indoors.
  • Recreation

    An inviting indoor swimming pool with a relaxation area.

New Horizons at Marlborough LLC

New Horizons at Marlborough LLC is an assisted living and memory care community in Marlborough, MA.

Information last verified:

400 Hemenway St, Marlborough, MA 01752

For more information about senior living options: (866) 208-4318

4.4 from 94 reviews
5 stars
63
4 stars
21
3 stars
2
2 stars
4
1 stars
4

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2017Top 5% Senior Living Community in 2019Top 5% Senior Living Community in 2022

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New Horizons at Marlborough LLC Costs & Pricing

New Horizons at Marlborough LLC offers notably competitive pricing compared to both Middlesex County and broader Massachusetts standards. For instance, a studio apartment is available at just $2,000 per month, significantly lower than the county average of $5,867 and the state average of $5,312. Similarly, their one-bedroom units are priced at $2,200, while Middlesex County and Massachusetts reflect averages of $5,920 and $5,349 respectively. Even for two-bedroom accommodations, New Horizons remains an attractive option at $3,100 per month against the regional average of $6,960 and a statewide average of $6,151. These figures underline New Horizons' commitment to providing affordable living solutions without compromising quality in a competitive market.

Floor plansNew Horizons at Marlborough LLCMiddlesex CountyMassachusetts
Studio$2,000$5,867$5,312
1 Bedroom$2,200$5,920$5,349
2 Bedrooms$3,100$6,960$6,151

Overall Review of New Horizons at Marlborough LLC

common 45 reviews mention this

Staff care and responsiveness

Residents and families repeatedly describe staff as caring, friendly, and responsive.

Many reviewers say the staff is kind and attentive, with help that makes day-to-day life feel easier. Several mention smooth moves and ongoing support, including making sure needs are taken care of and staying in touch with families. A smaller number of reviews also mention communication gaps or inconsistency, including difficulty getting issues resolved quickly.

common 40 reviews mention this

Dining quality is a focal point

Meals are frequently praised, though a few reviewers report food quality problems.

Food shows up again and again in reviews, with residents and families describing meals as delicious, satisfying, and enjoyable, including variety and special meal experiences. Some also highlight that dining supports dietary needs and that the dining team is welcoming. On the other hand, there are a few negative comments about cafeteria food tasting poor or quality declining, including concerns about portion size and freshness.

differentiator 10 reviews mention this

Pricing feels affordable overall

Pricing is described as comparatively affordable, especially for independent living.

Multiple reviewers characterize the community as a good value, including statements that it was cost-effective and affordable compared with other facilities considered. There are also comments that the ability to move between levels of care can matter for planning. A recurring caveat is that some families feel memory care becomes much more expensive once that level is needed.

caveat 14 reviews mention this

Cleanliness and odor come up

Most comments mention cleanliness, but odor and cleanliness issues are also reported on some units.

Several reviewers praise the facility for smelling clean, looking fresh, and being well kept, including remarks about cleanliness and maintenance of apartments and common areas. At the same time, there are negative reviews that describe stronger odor issues and dissatisfaction with the condition on the memory care side. Those complaints often connect to concerns about whether staff attention matches residents’ needs in that area.

common 28 reviews mention this

Activities are a major draw

Residents are described as staying engaged thanks to frequent activities.

A large number of reviews emphasize how busy and social life can be, including daily activity options and opportunities to meet people. Families mention the range of events, religious services, classes, and entertainment, along with residents participating more than they expected. There are also a few comments about needing better digital communication and scheduling consistency, but overall the activity calendar appears to be a major reason people feel settled.

common 3 reviews mention this

Nearby essentials are close by

Convenient nearby stops are within about a mile for everyday errands.

Some reviewers discuss the convenience of the area for family logistics and general access to daily needs. The nearby options include common services and quick dining, which can make it easier to handle errands without traveling far.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Cable or satellite TV Cable or satellite TV
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Fireplaces Fireplaces
  • Full kitchen Full kitchen
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Outdoor common areas Outdoor common areas
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Swimming pool / hot tub Swimming pool / hot tub
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Worcester Regional (20 miles away) Worcester Regional (20 miles away)

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care
  • High acuity care High acuity care
  • Incontinence care Incontinence care
  • Medication management Medication management

Dining

  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dining programs Special dining programs
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Bible study group Bible study group
  • Catholic services Catholic services
  • Cooking classes Cooking classes
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Jewish services Jewish services
  • Live well programs Live well programs
  • Protestant services Protestant services
  • Visiting chaplain or priest Visiting chaplain or priest

Nearby Places of Interest

Located in Marlborough, Massachusetts, this area offers a convenient and diverse range of amenities for seniors considering living in the area. With multiple cafes such as Starbucks and Panera Bread within a short distance, there are plenty of options for enjoying a cup of coffee or a meal out. Nearby pharmacies like CVS and Walgreens make it easy to access necessary medications and health supplies. There are also several reputable physicians in the vicinity, providing quality medical care. For entertainment, residents can visit theaters like Regal Solomon Pond or AMC Framingham 16. Additionally, there are places of worship, parks, and hospitals within close proximity, ensuring easy access to spiritual support, outdoor recreation, and healthcare services. The presence of transportation options like Logan Express and the commuter rail station in South Acton further enhances accessibility for seniors looking to explore the surrounding areas or travel to nearby cities.

Cafes

  • Starbucks (0.9 miles)
  • New City Microcre (3.8 miles)
  • Starbucks (4.5 miles)
  • Panera Bread (5.1 miles)
  • Karma Coffee (5.8 miles)
  • Panera Bread (6.7 miles)
  • The Bagel Table (7.1 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.6 miles)
  • CVS Pharmacy (4 miles)

Restaurants

  • Big Apple Deli (1.1 miles)
  • Longfellow's Wayside Inn (1.9 miles)
  • Welly's Restaurant (2.4 miles)
  • McDonald's (2.4 miles)
  • Domino's Pizza (3.7 miles)
  • Horseshoe Pub (3.7 miles)
  • Apex Entertainment (4.3 miles)

Physicians

  • Charles River Medical Associates Radiology (2.4 miles)
  • Post Road Pediatrics (3.5 miles)
  • Charles River Medical Associates (5.5 miles)
  • Larisa Karpova, MD (6.5 miles)
  • New England Eye Center - Framingham (6.6 miles)
  • Jacob Goldberg (6.6 miles)
  • Framingham Pediatrics (6.7 miles)

Theaters

  • Regal Solomon Pond (5.5 miles)
  • AMC Framingham 16 (7.1 miles)

Places of Worship

  • St Bridget's Church & School (5.8 miles)
  • Temple Shir Tikva (8.1 miles)
  • St Rose of Lima Parish (8.5 miles)

Parks

  • Cushing Memorial Park (6.3 miles)
  • Hopkinton State Park (7.4 miles)
  • Whitehall State Park (9 miles)

Hospitals

  • Whittier Rehabilitation Hospital (6.7 miles)

Transportation

  • Framingham Logan Express (7 miles)
  • South Acton Mbta Commuter Rail Station (7.3 miles)

Frequently Asked Questions

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