Pride Home Care

Pros

• The reviewer and their family had a very fun experience.
• The reviewer described the experience as good.

Cons

• The reviewer describes the service as horrible.
• The reviewer would not entrust pet care to the company.
• The reviewer states a CNA was not sent and the provider cannot accommodate their health needs.
• The reviewer describes the company as unreliable, citing an $8,000 deposit, late or missing first week, and a months-long refund dispute.
• The reviewer says they never called to inform about schedule changes and were not punctual.

Review

The collection of experiences paints a picture of a service that some people genuinely enjoy for its activities, while others are left frustrated by reliability, communication, and financial handling. On the positive side, one reviewer calls the experience a lot of fun for themselves and their family and expresses gratitude for the kinds of activities offered. That perspective highlights that, when things run as expected, participants can find value and enjoyment in the program and the interactions it enables. The sentiment is warm enough to stand out amid the more critical notes, suggesting that the program has the potential to provide meaningful, entertaining experiences for families.

But the praise is far from universal. A series of blunt, negative comments cuts straight to the concern about quality and reliability. One reviewer simply proclaims "Horrible horrible horrible," a stark, emphatic statement that sets a tone of disappointment and dissatisfaction. The repetition signals a level of frustration that isn't easily dismissed, indicating that for at least some participants, the experience falls far short of what was hoped for or expected.

Health and personal care concerns appear prominently in the feedback. In a particularly pointed account, a reviewer says, "Very bad. I would not let my pet snake be taken care by them," using the extreme example to emphasize a perceived lack of safety or competence. The commenter also notes a health condition - edema with fluid buildup in both legs and feet - and describes how the care they needed (a CNA to help) was not provided. They explain that the organization could not accommodate their needs, implying a gap between the services offered and the actual health-related requirements of clients. This blend of criticism frames the service as failing to deliver essential support to someone with significant medical needs.

Financial and logistical failures are another major thread. A reviewer recounts an experience described as "Absolutely not reliable," focusing on a situation with a family member who had recently left the hospital and needed care. The account details a demanding deposit requirement - $8,000 - followed by inconsistent attendance, with the first week's attendance delayed by hours. After two weeks, they canceled, expecting a refund of $1,300, yet three months and numerous phone calls later, the refund had not been processed. This narrative underscores concerns about trust, transparency, and accountability in billing and refunds, painting a picture of a company that does not consistently follow through on commitments.

There are also glimpses of brief positive notes amid the criticisms. A single, short review states "Good," which signals that, in some cases, the service meets expectations or delivers satisfactory experiences. However, these positives appear isolated compared to the volume and intensity of negative feedback, suggesting that favorable outcomes may be possible but are not the norm in the reported experiences.

Reliability and communication emerge as persistent themes across multiple reviews. One comment explicitly notes that they were never informed when there was a schedule change and describes the company as a different one in the context of changes. Another reviewer emphasizes a pattern of not calling ahead for schedule changes and a general failure to show up on time. Taken together, these remarks point to a core issue: inconsistent communication and punctuality undermine the trust and dependability expected from a care or activity program. When plans are shifting or delayed, the lack of timely updates leaves families to improvise, which can be particularly challenging for individuals who rely on regular caregiving routines.

In sum, the experiences reflect a wide spectrum of outcomes. Some participants enjoy the activities and find value in what is offered, while others run into serious problems around reliability, responsiveness, and the ability to meet medical or scheduling needs. The most consistent thread is the tension between the potential benefits of engaging activities and the significant drawbacks related to scheduling, communication, and financial handling. For anyone considering participation, the reviews suggest exercising caution, asking detailed questions about scheduling practices, the extent of medical support offered, and the refund process, and seeking references from current participants to gauge whether the service level matches their specific needs and expectations.

This area of Lawrence, Massachusetts offers a convenient and diverse range of amenities for seniors. With several pharmacies nearby such as Walgreens and CVS Pharmacy, accessing medication and healthcare products is easy. There are also options for dining out at local cafes and restaurants like Starbucks, Panera Bread, and Shawsheen Luncheonette. For medical care, there are reputable physicians' offices and hospitals within close proximity such as Lawrence General Hospital and SMG New England Cardiology of Lawrence. Additionally, the presence of transportation services like Lawrence Municipal Airport makes travel accessible. Overall, this area provides a comfortable and well-equipped environment for seniors looking to settle in a vibrant community with various resources at their disposal.

Pharmacies

• Walgreens (0.2 miles)
• Packard Pharmacy (0.5 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.2 miles)

Cafes

• Starbucks (1 miles)
• Heav'nly Donuts (1.8 miles)
• Panera Bread (2.3 miles)
• Starbucks (3.1 miles)
• Duffy's Diner (4.7 miles)
• Aroma Joe's (5.2 miles)
• Heav'nly Donuts (5.5 miles)

Physicians

• Dr Josef And Dr Michael Gendlerman's Office (1.3 miles)
• SMG New England Cardiology of Lawrence (1.4 miles)
• Northeast Urologic Surgery PC (2 miles)
• Pleasant Valley Internists PC (2.4 miles)
• Dana Farber Cancer Institute (2.8 miles)
• Vascular and Vein Associates (4.2 miles)
• Primary Care of Southern Nh (6.9 miles)

Hospitals

• Lawrence General Hospital (1.4 miles)
• Whittier Rehabilitation Hospital (5.3 miles)
• Tewksbury Hospital (6.5 miles)
• Whittier Pavilion (7.6 miles)
• Merrimack Valley Hospital (7.9 miles)

Restaurants

• Shawsheen Luncheonette (1.5 miles)
• Burtons Grill (2.1 miles)
• Jaime's Restaurant (2.1 miles)
• McDonald's (2.4 miles)
• Cows Rock Ice Cream (2.7 miles)
• Sahara Club & Restaurant (2.8 miles)
• Mad Maggie's Ice Cream (2.9 miles)

Transportation

• Lawrence Municipal Airport (LWM) (2.6 miles)

Places of Worship

• La Iglesia De Jesucristo De Los Santos De Los Últimos Días (3 miles)

Theaters

• 2660 Amc Bar Methuen 2 (3.6 miles)

Parks

• Ward Reservation (4.3 miles)