Information last verified:
360 Merrimack Street Bldg. 9, Lawrence, MA 01843
For more information about senior living options: (844) 490-3973
The staff are great, compassionate, and professional. They provide excellent patient care at all levels. Staff from All Care private care, VNA, palliative care, and hospice are consistently compassionate and professional.
The reviewer warns to stay away from this agency if proper care expertise and professionalism are valued. The staff is irrational to work with.This agency is best suited for families seeking skilled at‑home health support in the Lawrence area who want access to VNA-backed nursing, along with palliative and hospice resources, without moving into a facility. It is a practical fit for seniors who are comfortable receiving clinical care at home and for families that can actively participate in care coordination, monitor quality, and insist on compassionate, professional staff. The strongest appeal lies in the breadth of services available under one umbrella, from private caregiver support to formal nursing and end‑of‑life care, which can create a coherent plan as needs evolve. The caveat is that reliability and consistency of staff can vary, so the engagement level of the family is a decisive factor.
Those who may want to consider alternatives are families prioritizing absolute consistency and predictable, uniform interactions across every caregiver. If 24/7 supervision, highly specialized memory care, or a guaranteed, steady care team without turnover is non‑negotiable, another agency or a facility-based option may serve better. The mixed reviews suggest that while some teams deliver high-quality, compassionate care, others encounter friction in staff dynamics. In such cases, a community with a longer track record of steady caregiver matching or one that offers a more controlled staffing model could reduce friction and improve day‑to‑day reliability.
The strongest pros center on experienced, compassionate care and a robust clinical footprint. Positive reviewers emphasize professional, compassionate staff across care levels and the ability to draw on VNA, palliative, and hospice resources when needed. This combination creates a substantial advantage for families navigating complex medical needs at home, especially where ongoing nursing oversight and symptom management are critical. The capacity to coordinate services with hospital discharge plans or ongoing palliative goals can translate into smoother transitions and clearer expectations for the family and the elder.
However, the main concerns live in the inconsistency of staff interactions. The negative voice, describing staff as irrational to work with, highlights a risk that some families may encounter challenging personalities, miscommunications, or friction with caregivers. Given the limited number of reviews, this may reflect an episodic issue rather than an entrenched pattern, but it remains a tangible risk to plan around. The 3.7 overall rating signals average satisfaction, meaning expectations for reliability and bedside professionalism should be explicitly addressed upfront, with safeguards such as a dedicated clinical liaison and written care protocols.
In offsetting these concerns, the agency’s clinical depth and service breadth can pay dividends when a solid care plan is in place. Families should push for a dedicated case manager, written caregiver matching criteria, and a clear escalation path if a caregiver mismatch occurs. The presence of palliative and hospice capabilities is a meaningful advantage for transitions and end‑of‑life considerations, reducing the need to switch providers as goals shift. To maximize outcomes, insist on a trial period with a single care manager, request recent references from families with similar needs, and confirm licensing, background checks, and continuous supervision.
Bottom line: this agency is well suited for households that want comprehensive in‑home clinical support with access to VNA and palliative/hospice resources, and that can actively supervise and coordinate care. It is less ideal for those demanding absolute consistency across every shift or those who require near-perfect predictability in caregiver interactions. For families prioritizing steadier staffing or a more structured environment, exploring alternatives, especially other local home health providers with higher consistency scores or a facility‑based option, is prudent. Before committing, secure a detailed care plan, request a primary liaison, confirm caregiver matching criteria, and obtain solid references to ensure the team can deliver both the clinical competence and the interpersonal reliability that the elder deserves.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (22 miles away) Gen Edw L Logan International (25 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Home Health VNA of Haverhill in Lawrence, MA is a vibrant assisted living community that offers a range of amenities and care services to ensure comfort and support for its residents. The community is fully furnished and provides cable or satellite TV, Wi-Fi/high-speed internet, and telephone services to keep residents connected and entertained.
With a focus on providing personalized care, Home Health VNA offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained in medication management and ensures that residents receive proper support for their diabetes diet. Special dietary restrictions are taken into consideration during meal preparation and service.
Residents can enjoy a variety of activities designed to engage them mentally and physically. The community encourages resident-run activities where individuals can actively participate in planning events. Scheduled daily activities cater to different interests and provide opportunities for socialization.
For those who love exploring the neighborhood, Home Health VNA is conveniently located near various amenities. Five cafes, one park, 14 pharmacies, six physicians' offices, 16 restaurants, one transportation option, one place of worship nearby offer plenty of options for residents to explore their surroundings.
At Home Health VNA of Haverhill in Lawrence, MA seniors can experience a comfortable and supportive lifestyle while enjoying the convenience of nearby amenities.
Home Health Vna Of Haverhill is located at 360 Merrimack Street Bldg. 9, Lawrence, MA 01843 in Essex County, Massachusetts
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