189 Maple Street, Lawrence, MA 01841
For more information about senior living options: (844) 490-3973
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Rosayni on floor 2 is a Rockstar, expressing love for all the seniors. The staff are committed to compassionate care and the facility is welcoming to the Greater Lawrence Community. The staff are friendly, hardworking, kind, and considerate; caretakers are truly angels of God. The nurses and aides are awesome, with Catherine and Michelle described as outstanding and Veronica helping the patient smile. The patient feels happy and safe, and the aides are great. Mary Immaculate Health Care is described as amazing, with professional, kind, attentive staff who care for loved ones. The activities director and staff offer engaging activities, including yoga. The mother-in-law is receiving excellent care; the staff are gentle and caring. The patient was very pleased with her stay; Rebecca was welcoming and kind, and PT/OT helped her progress, with Crystal helpful during showers.
They lost her teeth. She is not being changed enough, so that her entire mattress smells like urine. A lot of the time they aren't putting pants on her and getting her out of bed. The food has been horrible with little variety. So much so, that if we bring her in a hamburger, she eats it like she is starving and that's without teeth. In the past month they have missed taking him to 3 of his dr appointments which they scheduled. Now he LOST his insurance due to lack of progress because his doctor didnt give him approval to stand on the foot where he had his toe removed. They have since moved him into long term nursing care with no notification to the family. They are still not walking him, they are NOT doing functional therapy for him. It took staff 20 minutes to show up to clean him, 30 minutes more to clean and redress him.There is a striking and troubling divide in the stories told about Mary Immaculate Health Care. On the one hand, a number of families express overwhelming frustration and anguish, describing a pattern of neglect, delays, and unsanitary conditions that they feel jeopardizes their loved ones' health and dignity. On the other hand, there are a few voices within the same facility who praise individual staff members and describe moments of compassionate care. The result is a landscape of experiences that range from deeply concerning to occasionally positive, with many accounts centering on a core set of recurring problems.
A common thread through the most wrenching reviews is the sense that basic hygiene and personal care are not reliably provided. Families recount repeated failures to change patients in a timely manner, leaving mattresses smelling of urine and patients sitting in rooms and hallways for extended periods. There are troubling anecdotes about patients being left sitting in soiled environments or being transported without appropriate assistance, with observers noting odors and a lack of privacy. One family member even described walking into a scene where a loved one seemed to be in a wheelchair in a corridor, with the impression that he had been left unattended for an undetermined stretch of time. The combined effect for many families is a feeling that their loved ones are not receiving the dignified, respectful care that they expect from a healthcare facility.
Sanitation and the physical environment emerge as another major point of contention. Several reviewers mention broken toilets, rooms that were not properly cleaned, and floors that feel sticky or dirty. One particularly vivid description relays finding a toilet full of waste and being told this was due to a plumbing schedule, while another recounts periods of prolonged neglect where staff were slow to respond to calls for assistance. The presence of pests or "mouse traps" paired with reports of unsanitary conditions reinforces the impression that the environment is not consistently safe or comfortable for residents. These details contribute to a broader perception that the facility's safety standards may be uneven, depending on the day or the staff on shift.
Nutrition and mealtime experiences appear uneven as well. While some families note that meals are adequate, a number of accounts describe meals as "horrible," with little variety and concern that dietary needs are not being prioritized. One family even describes bringing in a hamburger for their loved one, observing that the patient ate it with noticeable hunger and no teeth to assist in chewing, highlighting how limited dining options can feel misaligned with residents' nutritional needs and preferences. This inconsistency in food quality and menu options stands in contrast to other comments that praise the care team's attentiveness during mealtime.
Medical management and rehabilitation present another area of serious concern in several reviews. In some cases, families report mismanagement of chronic conditions, such as diabetes, including increased insulin dosing without apparent changes to diet or a clear plan from the medical team. There are mentions of missed medical appointments and a lack of timely transportation or coordination with outside physicians, leaving families worried about continuity of care. A particularly distressing thread describes a resident who loses the ability to walk after being in rehab, with caregivers cited as not providing necessary therapy or mobility support, and with fear that a lack of proper management is directly contributing to worsening health. In a few stories, families describe alarming blood sugar readings or untreated symptoms that suggest gaps in monitoring and response.
The behavior and communication of staff are cited in nearly every negative account. Some reviewers describe aides and nurses as courteous and dedicated, but many recount long wait times for help after pressing a call button, indifferent or even hostile attitudes when questions are asked, and a sense of being overwhelmed by understaffing. There are stories of residents being left without assistance for extended periods, while others describe staff stepping in to advocate and support their loved ones, illustrating a wide spectrum of experiences within the same facility. The human element of care - empathy, responsiveness, and respectful interaction - appears to be as variable as the care metrics themselves.
Administrative transitions and transparency also appear to create anxiety for families. One widespread grievance is the sudden move of a resident from rehab to long-term care without family notice, with families feeling blindsided and uncertain about their loved one's status and future care plan. This lack of clear communication about changes in placement, goals, or therapies compounds the stress families already feel when clinical care or daily routines seem inconsistent. The combination of clinical concerns, environmental issues, and communication gaps paints a picture of a facility where families must fight for timely information and reliable care.
Against this backdrop, there are a handful of positive notes that recur in some comments. A few family members highlight specific staff members who stand out for compassion and professionalism, such as an individual named Rosayni on floor two who is praised as "Rockstar" for her love of the seniors, and others who point to nurses and aides who are described as outstanding, patient, and friendly. A contrasting chorus comes from residents or relatives who report that certain teams within the hospital are responsive, respectful, and dedicated, with praise for the care and attention they receive during specific interactions or therapy sessions. In short, even within the same facility, there can be moments of genuine care and considerateness that some families feel deeply grateful for, in sharp relief to the more troubling experiences shared by others.
Ultimately, the collection of accounts paints a complex, emotionally charged portrait of Mary Immaculate Health Care. For some families, the lived experience is marked by persistent neglect, unsafe conditions, and tenuous medical oversight that leaves them searching for alternatives and worrying about long-term outcomes. For others, the care environment may offer pockets of compassion and competent support that provide relief and reassurance. The divergent experiences underscore the importance of consistent staffing, clear communication, and robust oversight to ensure that every resident receives dignified, dependable care. If you are evaluating this facility for a loved one, it may be wise to gather firsthand input from multiple families, observe care routines, and discuss any concerns with administrative leadership and external watchdogs to form a well-grounded view of what to expect.
106 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Manchester (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Marguerite's House, a vibrant assisted living community located in Lawrence, MA, where comfort and care come together to create a nurturing environment for residents. Our community is thoughtfully designed to provide a wide range of amenities that cater to the needs and preferences of our residents, ensuring an enriching lifestyle.
At Marguerite's House, you will find a plethora of amenities aimed at fostering relaxation and engagement. Residents can enjoy the convenience of our beauty salon, unwind in our gaming room or small library, and stay active in our fully equipped fitness room. Our dining experience is exceptional with restaurant-style dining options that accommodate special dietary restrictions, complemented by meal preparation services carried out by our dedicated staff.
We believe in providing comprehensive care tailored to each individual’s needs. Our care services include 24-hour supervision and call systems for peace of mind, along with personalized assistance with daily activities such as bathing, dressing, and transfers. We prioritize wellness through our diabetes diet management and mental wellness programs while also offering transportation arrangements for non-medical needs as well as trips to doctor’s appointments.
Social connections are vital at Marguerite's House; we host a variety of activities including planned day trips, resident-run programs, and fitness sessions designed to promote both physical health and social interaction. Our concierge services ensure that residents have everything they need right at their fingertips.
Situated in close proximity to essential services and recreational facilities, residents will find convenience with multiple cafes, pharmacies, restaurants, hospitals, physicians’ offices, places of worships nearby—making life here not only comfortable but also connected.
Marguerite's House is more than just a place to live; it’s a community where residents can flourish while receiving the support they need. Come discover the perfect blend of independence and assistance in a welcoming atmosphere that feels like home.
Marguerite's House is located at 189 Maple Street, Lawrence, MA 01841 in Essex County, Massachusetts
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