Mary Immaculate Health Care

Pros

• The long term care facility could greatly improve the lighting and overall ambiance of their rooms.
• It is important for the staff to promptly address issues such as evidence of mice in the residents' rooms.
• Adequate staffing levels should be ensured to meet the needs of complex patients in a timely manner.
• Prompt response to residents' requests for assistance, particularly when it comes to using the bathroom, is crucial for maintaining their dignity and comfort.
• The facility should prioritize cleanliness and hygiene to prevent situations where residents are left in distressing conditions without help.

Cons

• The poor lighting and drabness of the rooms greatly affected the overall experience.
• Evidence of mice in the father's room raised concerns about hygiene and cleanliness.
• Insufficient staffing levels for complex patients resulted in significant delays in responding to basic needs like using the bathroom.
• Despite ringing for assistance, Dad often had to wait uncomfortably long periods and ended up wetting his pants.
• The distressing incident of finding the father covered in dried stool highlighted a lack of prompt and compassionate care.

Review

Unveiling the Harsh Realities of a Neglected Long-Term Care Facility

The long-term care facility under scrutiny fell short in several crucial areas, leaving its residents feeling neglected and unattended. One prevalent issue that struck family members was the poor lighting and dreary atmosphere prevailing throughout the facility. The dimly lit rooms added to the already somber ambiance, making it difficult for residents to find solace within their living spaces.

Unbeknownst to one family, a shocking discovery sent waves of concern through them as they stumbled upon evidence of mice in their father's room. This revelation raised alarming questions about the facility's cleanliness standards and pest control measures, casting doubts on the overall maintenance practices carried out within its premises.

Perhaps one of the most distressing aspects discussed by disgruntled family members was the woefully inadequate staffing levels in relation to complex patient needs. It became an all-too-familiar occurrence for residents to ring for assistance when using the restroom, only to be left waiting for an unacceptable amount of time, sometimes exceeding 20 minutes. Regrettably, this unreliable response time often led to instances where patients like their father had no choice but to endure unwanted accidents.

The situation took a heartbreaking turn when one family member shared a particularly distressing encounter involving their vulnerable father. Discovering him covered in dried stool was a traumatizing experience that no loved one should ever have to witness. When they pleaded for immediate assistance to clean him up, it became evident that help was not readily available or easily accessible, adding further dismay and disappointment.

These harrowing incidents stand as just a glimpse into the larger problem afflicting this long-term care facility. They serve as stark reminders of how essential it is for such establishments to prioritize patient well-being and maintain proper hygiene protocols at all times. Neglecting these responsibilities not only compromises the dignity and comfort of residents but also raises concerns about potential health risks and the overall quality of care provided.

The accounts shared above highlight a disturbing pattern of negligence within this long-term care facility. Frustrated family members, burdened with witnessing their loved ones suffer, are left wondering why such important aspects as lighting, cleanliness, staffing levels, and response times have been so severely overlooked. The experiences recounted here serve as a call for action, urging authorities to investigate and address the issues plaguing this particular facility while underscoring the importance of vigilant oversight in similar environments nationwide. It is imperative that we protect and prioritize the well-being of our vulnerable elders in their time of need.

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (0.8 miles)
• Packard Pharmacy (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.9 miles)
• Neighborhood Health Mart Pharmacy (2.4 miles)

Hospitals

• Lawrence General Hospital (0.9 miles)
• Whittier Rehabilitation Hospital (4.1 miles)
• Whittier Pavilion (6.5 miles)
• Merrimack Valley Hospital (7.1 miles)
• Tewksbury Hospital (7.8 miles)

Physicians

• Pleasant Valley Internists PC (0.9 miles)
• SMG New England Cardiology of Lawrence (1.1 miles)
• Dr Josef And Dr Michael Gendlerman's Office (1.3 miles)
• Northeast Urologic Surgery PC (1.9 miles)
• Dana Farber Cancer Institute (2.5 miles)
• Vascular and Vein Associates (3 miles)
• Primary Care of Southern Nh (5.7 miles)

Restaurants

• Sahara Club & Restaurant (1.6 miles)
• Chick-Fil-A (2 miles)
• McDonald's (2.1 miles)
• The Loop (2.2 miles)
• Jaime's Restaurant (2.3 miles)
• Mad Maggie's Ice Cream (2.6 miles)
• Casa Blanca Mexican Restaurant (2.6 miles)

Cafes

• Heav'nly Donuts (1.8 miles)
• Starbucks (2.1 miles)
• Panera Bread (3.3 miles)
• Duffy's Diner (3.7 miles)
• Starbucks (4.2 miles)
• Starbucks (5.5 miles)
• Heav'nly Donuts (6.2 miles)

Theaters

• 2660 Amc Bar Methuen 2 (2.2 miles)

Transportation

• Lawrence Municipal Airport (LWM) (2.3 miles)

Places of Worship

• La Iglesia De Jesucristo De Los Santos De Los Últimos Días (2.7 miles)

Parks

• Ward Reservation (5.6 miles)
• Griffin Park (7.9 miles)