Comfort Keepers

Pros

• Other customers may have had positive experiences with the care provided by this service.
• Some individuals found the aides to be attentive and responsive in emergency situations.
• It is possible that some customers were satisfied with the overall level of care provided by this service.
• The service may have received positive feedback and recommendations from other customers.

Cons

• The reviewer states that they would not recommend the service to anyone.
• It is mentioned that the aide was out of the room when the person's mom fell, indicating negligence in their care.
• The aide's delay in calling 911 is highlighted as a negative aspect of their performance.
• The reviewer states that not all aides are properly trained for emergency situations, suggesting a lack of competence within the caregiving staff.

Review

Mixed Experiences with Home Care Services: A Comprehensive Review

Choosing a home care service for your loved ones can be a difficult decision. Reviews from various users often shed light on both positive and negative experiences. In this article, we will explore a range of viewpoints about a particular home care service provider, which encompasses concerns related to inadequate training, emergency response, and poor communication. By examining real-life experiences shared by users, we aim to provide readers with an unbiased overview.

One dissatisfied user expressed their disappointment with the caregiver's lack of proper training during an emergency situation. This individual's mother experienced a fall while under the care of an aide who was unfortunately absent from the room at the time of the incident. Regrettably, it was evident that not all aides employed by this service provider were appropriately trained to respond during emergencies.

Furthermore, the concerned user highlighted another distressing aspect of their experience – delayed communication during the emergency. The aide attempted to contact family members three times before finally dialing 911 for immediate medical assistance. Such delays in alerting emergency services could have potentially exacerbated the situation further.

The same user also noted how inadequate support was provided to their mother following the fall. It was revealed that the caregiver placed a pillow under her head, presumably in an attempt to immobilize any potential neck or spinal injuries. However, this likely indicates that certain aides may not possess sufficient knowledge regarding proper first aid protocol and potentially lack crucial basic medical training.

On another note, it is important to acknowledge that not all users had entirely negative experiences with this particular home care service provider. Some individuals reported satisfactory care and support being provided to their loved ones. These positive reviews suggest that despite some shortcomings within specific aspects of care delivery, there are instances where this company has been successful in meeting client needs effectively.

It is crucial to consider multiple viewpoints when evaluating a home care service. Another user had a contrasting opinion, stating their recommendation for this provider. While acknowledging the aforementioned issues, they commended the overall level of care received by their loved ones. This reviewer emphasized that despite occasional mishaps, the caregivers were attentive and caring.

In conclusion, this comprehensive review of a home care service highlights both positive experiences and concerns raised by users. It is evident that not all aides employed by this provider are consistently trained to respond effectively during emergencies. Furthermore, communication delays during critical situations may pose additional risks to elderly individuals in need of immediate help. While some users have had satisfactory experiences with this service company, it remains crucial for potential clients to consider these mixed reviews and exercise caution when selecting a provider for their loved ones' home care needs.

This area of Beverly, Massachusetts, offers a variety of amenities that cater to senior living needs. With multiple pharmacies nearby, accessing medication and healthcare supplies is convenient. There are also several reputable hospitals and physicians in the vicinity for medical care. For dining options, there are a mix of casual eateries like McDonald's and Taco Bell, as well as more upscale restaurants such as REV Kitchen & Bar and Sylvan Street Grille. Additionally, there are cafes like Caffe Nero and Starbucks for leisurely coffee outings. Places of worship like Temple B'Nai Abraham and St Richard Catholic Church provide spiritual support, while parks such as Independence Park and Salem Common offer opportunities for outdoor activities. The MBTA Salem Station provides easy access to public transportation for those looking to explore the surrounding areas. Overall, this neighborhood offers a well-rounded environment with essential services for seniors looking to settle in Beverly.

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (4.1 miles)

Restaurants

• REV Kitchen & Bar (0.4 miles)
• McDonald's (1.8 miles)
• China River Restaurant (2.1 miles)
• Old Planters Brewing (2.2 miles)
• Kelly's Roast Beef (3.7 miles)
• Taco Bell (3.8 miles)
• Sylvan Street Grille (3.9 miles)

Hospitals

• Northeast Hospital Corporation (0.7 miles)
• Beverly Hospital (1.3 miles)
• Danvers State Hospital (4.3 miles)
• Childrens Hospital Peabody (5.2 miles)

Cafes

• Caffe Nero (0.7 miles)
• Starbucks (1.8 miles)
• Starbucks (4 miles)
• Jaho Coffee & Tea (4.2 miles)
• Starbucks (4.4 miles)
• Starbucks (5.1 miles)
• Perfecto's Caffe (5.5 miles)

Physicians

• Parkhurst Medical Building Condominium Trust (1.3 miles)
• Lahey Cardiology (1.4 miles)
• Garden City Pediatric Associates (1.4 miles)
• Parkhurst Medical Building (1.4 miles)
• Lahey Pulmonary (1.4 miles)
• Essex Surgical Associates (1.6 miles)
• Family Medicine Associates (2.1 miles)

Places of Worship

• Temple B'Nai Abraham (2.1 miles)
• St Richard Catholic Church (4 miles)
• Danvers Church Of The Nazarene (5.1 miles)
• First Church Nursery School (7.9 miles)
• The Church of Jesus Christ of Latter-day Saints (9.2 miles)
• Lynn Spanish Branch Latter-day Saints (9.2 miles)

Parks

• Independence Park (2.7 miles)
• Winter Island Park (3.9 miles)
• Salem Common (4 miles)
• Salem Dog Park (4.1 miles)
• Salem Maritime National Historic Site (4.3 miles)
• Crocker Park (5.7 miles)
• Chandler Hovey Park (5.9 miles)

Transportation

• MBTA Salem Station (4 miles)