Care One At Essex Park

Pros

• The aids and nurses at Care One were outstanding in providing care during the short term rehab.
• The breakfast and staff at Care One were enjoyable to interact with and very helpful.
• The therapy staff at Care One was amazing, making it a great first experience for the reviewer.
• The staff at Essex Park Rehab was great and responsive, providing a good stay experience.
• The nurses and aides at CareOne were awesome, according to one reviewer who would definitely recommend the facility.
• The nursing staff, activity staff, and facility staff at Essex Park took good care of the reviewer's grandmother for nearly five years, showing genuine care for her well-being.
• The nurses and CNAs at Essex Park Rehabilitation Center were nice and attentive, with lots of activities available for residents.
• The dementia unit at Essex Park Rehab has some areas that are not too bad, according to a frequent visitor, who also finds the nurses and CNAs caring towards residents.
• Nurses and CNAs are very nice to both residents and visitors at Essex Rehab, showing genuine care for them as patients and friends.
• Some sentences have been slightly rephrased to maintain consistency in writing style.

Cons

• "The staff is not communicative at all, whenever I called the Nursing station the phone would ring and was never answered."
• "I would not recommend having your loved one at this facility."
• "Don’t trust this place for your family member! The patients sit in their soiled bottoms for so long that they get terrible rashes."
• "99 percent of the staff are rude and/or just don’t care."
• "My family member is now in the hospital for the second time directly because the lack of care and attention they failed to give!!!"
• "They claim they checked, but there was no sighting of them. I know that unfortunately this happens frequently at nursing homes, and it's probably just one bad apple employee l, but none the less it's stealing and wrong!"
• "The administrators are poor communicators and lack real caring."
• "It is very cramped there. It is like a hospital."
• "There is always an undercurrent of hostile relationships among the employees that makes for a tense and unhappy staff."
• "The head nurse on the dementia unit is quite unpleasant and attempts to discourage any care for the residents beyond what their once a week visiting doctor gives."

Review

Care One, a short-term rehabilitation facility, receives praise from several happy residents and their families. The aids and nurses are described as outstanding, providing excellent care and showing respect to all patients. The food is also highly praised, with one specific mention of the cucumber salad being "to die for." The therapy staff is commended for their amazing work in helping patients during their stay.

Another reviewer highlights the breakfast and the staff as standout features of Care One. They mention that everyone they interacted with was great, helpful, and respectful. They express their willingness to recommend Care One to others and specifically name several staff members who made a positive impression.

A different resident mentions how therapy was a new experience for them but that the staff at Care One made it a good first experience. They express gratitude towards the nurses and aides as well and confidently state that they would recommend Care One.

However, not all reviews are positive. One reviewer shares a negative experience where they feel that there was no real nursing care beyond medication needs. They mention that their loved one fell twice while in the facility and was ultimately admitted to the hospital due to an untreated ulcer which had not been communicated to them.

Another unhappy family member expresses disappointment with the lack of communication from the staff at Care One. They felt that their calls were never answered when they tried to contact the nursing station. This reviewer strongly advises against having loved ones at this facility based on their poor experience.

A particularly scathing review accuses Care One of negligence and lacking in proper care for patients. The reviewer claims that patients sit in soiled bottoms for extended periods resulting in terrible rashes. They also criticize the majority of staff members for being rude or uncaring, along with accusing them of lying about patient conditions. Their family member had to be sent to the hospital twice due to injuries caused by neglect.

On a different note, one reviewer shares an unfortunate incident regarding personal belongings after their grandmother's passing. They express disappointment that valuable rings were not returned to the family despite their clear instructions. They emphasize the importance of nursing homes having strict policies in place to ensure that residents' personal belongings are properly tracked and respected.

Another review states that while the nurses and CNAs are nice and attentive, there is a lack of communication from administrators, which leaves a sour taste. They recommend looking elsewhere first but commend the caring workers at the facility.

A reviewer who had to settle for Essex Park Rehabilitation Center due to other facilities being fully booked mentions that although it is okay overall, the shared rooms and cramped living spaces were a downside compared to their previous assisted living arrangement.

Lastly, a frequent visitor notes that there is an undercurrent of hostile relationships among employees at Essex Park's dementia unit, resulting in a tense working environment. They also mention some staff members who show no compassion for residents. However, they do highlight that nurses and CNAs are genuinely caring individuals who provide good care.

Overall, Care One and Essex Park Rehabilitation Center receive mixed reviews. While some reviewers highly praise the staff, food, and therapy services, others express concerns about communication issues, negligence in care, lack of respect for personal belongings after death, and unpleasant working environments.

Physicians

• Garden City Pediatric Associates (0.7 miles)
• Lahey Pulmonary (0.7 miles)
• Lahey Cardiology (0.8 miles)
• Parkhurst Medical Building (0.8 miles)
• Parkhurst Medical Building Condominium Trust (0.8 miles)
• Essex Surgical Associates (1.4 miles)
• Family Medicine Associates (3.2 miles)

Hospitals

• Beverly Hospital (0.7 miles)
• Northeast Hospital Corporation (1 miles)
• Childrens Hospital Peabody (5.4 miles)
• Danvers State Hospital (5.6 miles)

Places of Worship

• Temple B'Nai Abraham (0.8 miles)
• St Richard Catholic Church (5.1 miles)
• Danvers Church Of The Nazarene (6.4 miles)
• First Church Nursery School (7.2 miles)
• The Church of Jesus Christ of Latter-day Saints (8.7 miles)
• Lynn Spanish Branch Latter-day Saints (8.7 miles)

Cafes

• Caffe Nero (1 miles)
• Starbucks (1.6 miles)
• Jaho Coffee & Tea (3.4 miles)
• Starbucks (3.6 miles)
• Starbucks (4.3 miles)
• Starbucks (4.3 miles)
• Starbucks (4.5 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (3.6 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.8 miles)
• CVS Pharmacy (3.8 miles)

Restaurants

• China River Restaurant (1.5 miles)
• McDonald's (1.5 miles)
• Old Planters Brewing (1.6 miles)
• REV Kitchen & Bar (1.9 miles)
• Notch Brewery & Tap Room (3.5 miles)
• The Barnacle (4.1 miles)
• Maddie's Sail Loft (4.2 miles)

Parks

• Independence Park (1.7 miles)
• Winter Island Park (2.7 miles)
• Salem Common (3.2 miles)
• Salem Maritime National Historic Site (3.4 miles)
• Salem Dog Park (3.5 miles)
• Crocker Park (4.3 miles)
• Chandler Hovey Park (4.4 miles)

Transportation

• MBTA Salem Station (3.3 miles)