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3.5 from 103 reviews
5 stars
56
4 stars
6
3 stars
5
2 stars
10
1 stars
26
Overall Review of Care One At Essex Park
common22 reviews mention this
Staff caring, but experiences vary
Many residents and families describe staff as caring and supportive, though some report serious breakdowns in daily care.
Across the reviews, a large share of visitors describe nurses and aides as friendly, attentive, and willing to help, and they often mention quick responses when they buzz for assistance. Several reviews also praise therapy teams and describe meaningful progress during rehab stays. At the same time, other reviewers report neglected call-bell response, delays in basic care, and staff not following doctorsâ orders, including wound-care issues. The overall picture is mixed: some families feel fully supported, while others say communication and care reliability were not there when they needed it most.
caveat8 reviews mention this
Call-bell and response times draw heat
Some families report long waits or missed responses after asking for help.
Several reviews criticize response delays, describing situations where help was not provided promptly after a resident called for assistance or when basic needs were requested. A few reviewers also describe being left waiting for extended periods, including reports of long gaps before changing someone or getting help after a light was on. In contrast, other residents say call-bell responses were prompt and made them feel secure, suggesting the experience can depend on timing and staffing. If responsiveness matters most to you, itâs worth asking how the facility handles call-bell coverage throughout the day and evening.
common11 reviews mention this
Food is praised and criticized
Residents and visitors mention both good meals and disappointing food quality.
Food comes up often, with some reviewers saying the food was good and others describing it as a highlight. Several negative reviews, however, say the meals were inedible or subpar, and one review specifically criticizes the balance of carbs versus protein. Even among positive comments, one reviewer notes food was not the highlight compared with other parts of the stay. Overall, dining satisfaction appears inconsistent across reports.
differentiator10 reviews mention this
PT/OT gets repeated praise
Therapy quality is a consistent bright spot in resident and family feedback.
Many reviewers point to physical therapy and occupational therapy as strong parts of the rehab experience, describing knowledgeable, attentive therapists and progress toward mobility goals. Some families also mention therapists working on specific needs like swallowing and daily functioning. Even in reviews that criticize other areas, several still single out therapy as the part that helped most. That concentration of praise suggests therapy delivery is a key strength for this community.
caveat7 reviews mention this
Room, cleanliness, and comfort vary
Some reviews raise concerns about cleanliness, odors, and room comfort.
A number of reviews describe the facility as clean and well-maintained, and several mention a more comfortable, home-like feel in residentsâ rooms. Other reviewers report cleanliness problems, including dirty conditions and unpleasant odors, along with room setup concerns such as small bathrooms or shared space. There are also accounts of equipment or personal-items issues that add to stress for families during a stay. Because reports conflict, it may help to tour and observe the conditions most relevant to your loved one.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
202 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Gen Edw L Logan International (16 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Garden City Pediatric Associates (0.7 miles)
Lahey Pulmonary (0.7 miles)
Lahey Cardiology (0.8 miles)
Parkhurst Medical Building (0.8 miles)
Parkhurst Medical Building Condominium Trust (0.8 miles)
Essex Surgical Associates (1.4 miles)
Family Medicine Associates (3.2 miles)
Hospitals
Beverly Hospital (0.7 miles)
Northeast Hospital Corporation (1 miles)
Childrens Hospital Peabody (5.4 miles)
Danvers State Hospital (5.6 miles)
Places of Worship
Temple B'Nai Abraham (0.8 miles)
St Richard Catholic Church (5.1 miles)
Danvers Church Of The Nazarene (6.4 miles)
First Church Nursery School (7.2 miles)
The Church of Jesus Christ of Latter-day Saints (8.7 miles)
Care One At Essex Park on seniors.fyi includes 10 photos including images showing interior, decor, piano, living room, chandelier, lighting, artwork, exercise equipment, and more.
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The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
Rehabilitation, Physical Therapy, and Therapy Room
Staircase and Stairs
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