Ideal Home Care Svc

Pros

• The place is very good.

Cons

• The caregiver violates rules by wearing only one glove.
• The caregiver doesn't seem to understand the importance of washing hands.
• The caregiver does not adequately perform household chores.
• Dishes are not washed properly.
• There is food remaining on a pan she washed, and there are smudges on plates and cutlery in the dish strainer.
• This could cause illness in a client.
• The reviewer questions the training provided to these workers.

Review

The reviewer begins by acknowledging that the place itself is very good, which sets up a contrast with the troubling experience they describe. Despite the generally positive impression of the facility, the and the person dispatched to provide care for the reviewer's mother fell far short in crucial hygiene and housekeeping expectations. The core of the complaint centers on a caregiver who arrived wearing only one glove, a breach of what the reviewer perceives as basic safety and hygiene policy. This single detail triggers a broader concern about how seriously the staff and the agency take cleanliness and infection prevention.

Beyond the single-glove issue, the reviewer notes a worrying lack of understanding about the importance of handwashing. They felt that the caregiver did not grasp why hand hygiene matters in a caregiving setting, especially when working in a home with a vulnerable senior. The absence of proper handwashing practices compounds the perceived risk, making the reviewer worry about potential illness for their mother and for others who might be in contact with someone who has not properly sanitized their hands. The concern is framed not as a minor etiquette lapse but as a potentially dangerous oversight in a setting where health and safety should be paramount.

In addition to personal hygiene shortcomings, the reviewer is equally unhappy with the caregiver's performance in routine household chores. They describe the duties as not being performed adequately, with particular emphasis on dishes and food preparation. They observed that dishes were not washed properly, and there were smudges on plates and cutlery that had been placed in the dish strainer. The reviewer even notes that food remained on a pan after what was supposed to be a wash, which they interpret as evidence of sloppy cleaning and insufficient attention to detail. Taken together, these chores concerns suggest a broader pattern of carelessness that can erode trust in the caregiver's ability to maintain a safe and sanitary environment for a vulnerable client.

A central, recurring question in the reviewer's mind is about the training provided to caregivers. The rhetorical query "What kind of training so they give these people?" serves to underline a perceived gap between the facility's stated standards and the actual competencies demonstrated by the caregiver. The implication is that the agency is either not adequately screening candidates or not equipping them with the necessary instruction on hygiene, food safety, and meticulous housekeeping. This criticism signals a demand for stronger, clearer, and more consistently enforced training protocols that address both hands-on tasks and the crucial safety practices that protect clients.

Despite these significant concerns, the reviewer makes it clear that the praise for the location itself remains intact. The environment, the staff at the agency, and the overall quality of the facility are described as "very good," which creates a tension between what the facility offers and the specific service delivered by the caregiver in this instance. The experience is portrayed as disappointing precisely because the setting holds promise; the reviewer's dissatisfaction centers on the performing caregiver's behavior rather than the institution as a whole.

The review ultimately communicates a strong demand for reform in how caregivers are trained and supervised. It is not merely a personal grudge against one worker but a call for higher standards that would prevent similar situations in the future. The reviewer highlights the real-world consequences of insufficient training and lax adherence to hygiene practices, especially in homes where vulnerable individuals reside. They imply that without robust training and ongoing oversight, the high-quality reputation of the place cannot be fully trusted in every instance.

In closing, the reviewer's narrative weaves together appreciation for the facility with a serious warning about caregiver hygiene and job performance. The "very good" assessment of the place contrasts with the failure of a single caregiver to meet basic sanitary and domestic standards, prompting a broader demand for stricter training, better hand hygiene, more careful dishwashing, and closer supervision of staff. The underlying message is clear: the safety and well-being of clients depend on consistently high standards of care, and the institution should respond with stronger training and accountability to ensure every caregiver upholds those standards.

Transportation

• Attleboro Train Station (0.2 miles)
• Mansfield Municipal Airport (1B9) (6 miles)
• Mansfield Railroad Station (6.9 miles)

Restaurants

• KFC (0.4 miles)
• Bliss Bros Dairy (1.1 miles)
• McDonald's (3.1 miles)
• BJ's Restaurant & Brewhouse (3.2 miles)
• McDonald's (4.3 miles)
• McDonald's (4.6 miles)
• McDonald's (4.6 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (3.2 miles)
• Walmart Pharmacy (3.5 miles)
• CVS Pharmacy (4.2 miles)
• CVS Pharmacy (4.6 miles)

Hospitals

• Sturdy Memorial Hospital (0.5 miles)
• Miriam Hospital - Infection, Disease, & Immunology Center (8.9 miles)
• Taunton State Hospital (9.8 miles)

Parks

• Capron Park (0.8 miles)
• Lincoln Woods State Park (8.3 miles)
• Lippitt Memorial Park (8.3 miles)
• Blackstone Park (9.2 miles)
• Blackstone Boulevard (9.3 miles)
• Waterman St Dog Park (9.6 miles)

Physicians

• Ob-Gyn Group of Attleboro (1.3 miles)
• Lincoln Pediatric Associates (3.2 miles)
• Westwood-Mansfield Pediatric Associates (6.4 miles)
• Mansfield Health Center (6.7 miles)
• SMG Foxboro Family and Internal Medicine (7.7 miles)
• Orthopaedic Associates (8.2 miles)
• University Orthopedics (8.5 miles)

Places of Worship

• National Shrine Of Our Lady Of La Salette (1.5 miles)
• St Mary's Church Mansfield (7.5 miles)

Cafes

• Honey Dew Donuts (3 miles)
• Starbucks (4 miles)
• Panera Bread (6.2 miles)
• Starbucks (6.8 miles)
• Seven Stars Bakery (8 miles)
• Starbucks (9.6 miles)
• Providence Bagel (9.7 miles)