7204 Barlow Court, Windsor Mill, MD 21244
For more information about senior living options: (844) 490-3973
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Sunrise Pikesville is described as a beautiful, peaceful, and clean place with professional staff serving the residents. The Reminiscence Neighborhood staff are truly incredible, treating residents with love and respect. Sharon Gutzmer is professional and dedicated to upholding Sunrise standards, noted for kindness. The staff across Sunrise are polite, friendly, professional, and compassionate. The food, activities, and overall care at Sunrise receive high praise from residents and families. The rooms are clean and well maintained, and the d?cor helps Sunrise feel like home. Sunrise offers engaging programs and activities that appeal to a variety of interests. Bianca Davis is helpful, knowledgeable, and provides timely follow-up. Transportation at Sunrise is described as reliable. The support staff and caregivers are described as kind, helpful, and attentive. The Reminiscence Neighborhood is highlighted for its loving and respectful treatment of residents. Sunrise is recommended as a great starting point for assisted living or memory care.
Grossly mismanaged. Terrible staff and raised price 15% after one year. Follow their guidelines to suit their agenda yet claim they follow cdc. The facility is impacted by the healthcare workers, resulting in inconsistent care and changing staff. There was no refund or even concern on their part as to why he left early. The nurse was rarely on site. Any issues that come up are not communicated timely. The crowd was not necessarily easy to work with.Sunrise Senior Living in Pikesville, Maryland, comes across here as a place that inspires both warmth and concern, depending on who you ask and when you visit. Several visitors paint a picture of a welcoming campus where the leadership and many of the caregiving staff genuinely strive to create a home-like atmosphere. One mother-and-daughter duo walked in to a friendly tour experience led by the director, Sharon, and left with a tangible sense of care after receiving a box with a big cookie - a small gesture that carried a lot of meaning. The mother's reaction, a simple "I like this place," carried extra weight for the reviewer, suggesting that for some families, the initial impression can set a hopeful tone about what life at Sunrise might be like.
On a subsequent visit from out of state, the same location left a strong impression through its memory care programming. The reviewer observed a large group of residents waiting for lunch being engaged by a staff member named Lisa, who shared a true, relatable story about taking her own mother to a stage play. Lisa's storytelling was described as interesting, joyful, and enthusiastic, and the interaction went beyond simple supervision - she offered individualized attention in a setting that clearly preferred engagement over passive television viewing. The reviewer noted that such personalized, attentive care appeared to resonate with the uncle in memory care and contributed to a sense that Sunrise staff understand and meet residents' social and emotional needs.
Yet not all experiences at Sunrise are uniformly positive. A separate account of a 30-day respite stay for a husband highlighted serious gaps in care and communication. The reviewer recounted delayed administration of morning medications, missed meals - even when residents were brought to dining rooms - nurses who were "rarely on site," and a wound that progressed despite the use of an air bed. The family paid for the highest level of service with the expectation that meals would be provided, but they felt they had to be present daily to compensate for staffing shortfalls. The discharge after 19 days, coupled with no refund and an unresolved grievance after a month, left the reviewer skeptical about the facility's responsiveness to billing, care gaps, and resident safety concerns. This account underscores that, for some families, the day-to-day experience can vary dramatically and suffering financial or emotional strain is a real possibility when expectations are not met.
Other reviewers, in contrast, celebrated the staff and the caregiving environment. A number of voices described Sunrise as a place where the staff are polite, friendly, professional, and compassionate. They spoke highly of the Reminiscence Neighborhood as a standout area, with staff who treat residents with love and respect. Families praised the overall atmosphere - cleanliness, friendly interactions, and well-maintained rooms - as well as the quality of food, the range of activities, and reliable transportation. In these accounts, management and staff are portrayed as responsive to concerns, even though there is a recognition that turnover can present challenges. The sentiment here is that, when staffing aligns with expectations, Sunrise can feel like a very good home for an aging loved one.
There are also candid cautions about consistency and transparency. One reviewer described Sunrise as beautifully situated and well-run in some aspects, but cited staff turnover and inconsistent care as a key issue driven by broader industry staffing challenges. There was a call for more transparent information about staffing levels, daily standards of care, and how the pharmacy interacts with insurance, noting that claims processing is not handled by Sunrise itself and that timely communication remains essential to family confidence. Despite these concerns, the same reviewer still acknowledged the positive marks left by Sharon Gutzmer and a few other staff members, indicating that standout individuals can leave a lasting impression even amid systemic pressures.
The experiences extend to recommendations for prospective families. Several reviewers urged visiting and engaging directly with staff, observing cleanliness, assessing the layout of rooms and common areas, and listening to how well questions are answered during the tour. They encouraged conversations with both staff and families to gauge ongoing communication and the degree to which care plans are followed. Some reviews highlighted the presence of a friendly canine resident, Janie the golden retriever, as part of the homey ambiance that Sunrise aims to cultivate. Others recounted positive experiences with outreach teams - like a Zoom call with Bianca Davis that was described as helpful, knowledgeable, and professionally conducted, followed by timely follow-up on floor plans and other information.
Taken together, the collection of reviews presents a nuanced portrait of Sunrise Pikesville: a community with many strengths and a number of areas where families feel improvements are needed. The campus appears capable of creating moments of genuine warmth and connection - whether through engaging activities in the Reminiscence Neighborhood, thoughtful staff interactions, or the sense of home evoked by clean living spaces and familiar touches. But it also faces real challenges: staffing consistency, timely delivery of medications and meals, transparent communication about care and billing, and ensuring that all residents receive the level of attention they and their families expect. For families considering Sunrise, the consensus is clear in spirit: the care can be outstanding when the right people are in place and the right systems are functioning, but prospective residents and their loved ones should plan to evaluate staffing patterns, care delivery, and communication closely during tours and initial weeks of residence. In welcoming terms, Sunrise is presented as a caring, visually appealing community with dedicated individuals - while also being a place where ongoing attention to staffing, consistency, and proactive communication will determine how well any given resident truly thrives.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rising Sun Assisted Living II in Windsor Mill, MD is a vibrant and fully furnished senior living community offering a range of amenities and care services for its residents. The community features a spacious dining room where delicious meals are served, catering to special dietary restrictions.
Residents can enjoy the beautiful outdoor space and garden, perfect for relaxation or socializing with fellow residents. Housekeeping services ensure that residents have a clean and comfortable living environment.
Move-in coordination services make the transition to assisted living hassle-free for new residents. Wi-Fi/high-speed internet and telephone access are available, keeping residents connected with their loved ones.
The dedicated care staff provides assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that each resident receives personalized support. There is also coordination with health care providers for comprehensive medical care.
Residents with specific dietary needs, including diabetes diet or special dietary restrictions, are carefully catered to by the culinary team. Medication management services help residents stay organized with their medications.
Transportation arrangements are made for medical appointments, allowing residents to easily access necessary healthcare services. Additionally, there are numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals for residents to explore and take advantage of.
With scheduled daily activities planned for residents' enjoyment and engagement, Rising Sun Assisted Living II offers a vibrant community where seniors can thrive in a supportive environment.
Rising Sun Assisted Living II is located at 7204 Barlow Court, Windsor Mill, MD 21244 in Baltimore County, Maryland
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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