Family Touch in Windsor Mill, MD

7167 Fairbrook Road, Windsor Mill, MD 21244

For more information about senior living options: (844) 490-3973

4.2 from 10 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Overall Review of Family Touch

Pros

  • pro Electa is an amazing massage therapist with a sophisticated approach to the body that guarantees results.
  • pro She has the tools you need for corrective treatment or full-body relaxation.
  • pro Electa zeroes in on tight muscles quickly and relieves painful tension and knots.
  • pro She is a very nice person who takes pride and happiness in helping others.
  • pro Electa has a magical touch and delivers one of the best massage experiences.
  • pro The facility is clean and Electa provides attentive, accommodating, and excellent service.
  • pro Electa is among the best massage therapists, consistently addressing all problem areas.

Cons

  • pro Electa has not responded to calls or texts in over a month.
  • pro The office never answers phone calls or emails when trying to schedule appointments, which is very disappointing.
  • pro It has been three months with no response to attempts to contact about a voucher.

Review

Family Touch in Windsor Mill, MD is best suited for seniors who want regular, high-quality massage therapy as part of an ongoing wellness plan. Electa stands out as the core value: a practitioner whose precise, focused approach translates into real relief for chronic neck, shoulder, and upper-back tension. The setting supports a serious therapeutic effort, with a clean, calming atmosphere that is conducive to consistent sessions rather than a one-off spa moment. For residents who view massage as essential care, part rehabilitation, part stress management, this option delivers practical, results-driven benefits rather than peripheral indulgence.

However, this is not a hands-off recommendation. Prospective clients who require steady, responsive communication will want to test the lines of contact before committing. Several accounts describe delays in returning calls or messages and significant scheduling challenges, sometimes stretching over weeks. That friction matters for seniors who depend on a predictable routine or have transportation and mobility constraints that make precise appointment windows essential. For those who need unwavering admin reliability or a broader service mix beyond massage, exploring facilities with more robust scheduling throughput or multiple therapists to cover busy periods is prudent. The administration’s handling of payments, especially voucher-related processes, also matters for families relying on external funding.

On the upside, Electa’s touch is frequently described as transformative. The most persuasive voices report rapid, lasting improvements after just a few sessions, with knots and muscle tension yielding to targeted manipulation. The affection for her work comes with strong praise for attentiveness, genuine care, and a professional, clean office environment. For seniors who can secure regular appointments, the payoff is meaningful relief that can support mobility, posture, and general comfort over time. Practicalities line up as well: some clients note straightforward payment options that simplify wellness budgeting, particularly if Flexible Spending Accounts (FSAs) apply.

Yet the negatives are not trivial. The most credible risk is inconsistent responsiveness, which can derail care continuity and disrupt a well-planned routine. Reports of vouchers or gift purchases going unanswered reveal administrative gaps that extend beyond any single practitioner. For families evaluating this option, the danger is that therapeutic gains could be wasted by avoidable scheduling friction. If reliable booking is non-negotiable, arranging a dedicated point of contact, securing written confirmations, and having a clear contingency plan (backup therapists or alternative slots) become essential steps before committing.

Environment and overall care fit matter as well. The space is consistently described as clean and relaxing, a setting that supports a sustainable wellness habit rather than sporadic indulgence. When alignment exists with broader wellness goals, non-pharmacologic relief and mobility maintenance, the service becomes a valuable anchor in an assisted-living or memory-care plan. The real question is whether Electa’s availability can be locked in with predictable cadence. If a facility can assign a primary therapist and maintain stable scheduling, Family Touch can integrate smoothly into a resident’s daily care routine, elevating comfort and function.

Bottom line: Family Touch is best for seniors who prize proven, hands-on muscle relief and do not mind the potential hiccup in administrative responsiveness. For readers whose priority is unshakable scheduling reliability and immediate communication, alternatives with larger staff and guaranteed appointment turnover should be explored. If a resident can lock in a committed time with a trusted therapist and establish clear contingencies, direct booking channels, written confirmations, and a backup plan, the gains from Electa’s work justify the trade-off. In the right circumstances, this option delivers tangible improvement in comfort and mobility, making it a practical, experience-driven choice within Windsor Mill.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (10 miles away) Baltimore-Washington International (10 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Family Touch in Windsor Mill, MD is an assisted living community that offers a wide range of amenities and care services to cater to the needs and preferences of our residents. Our spacious dining room provides a welcoming atmosphere for communal meals, where residents can enjoy delicious meals prepared by our experienced chefs.

Each apartment is fully furnished, ensuring comfort and convenience for our residents. For those who love spending time outdoors, we have a beautiful garden and outdoor spaces where they can relax and enjoy nature. Wi-Fi/high-speed internet access is also available throughout the community, allowing residents to stay connected with their loved ones.

Our dedicated housekeeping staff ensures that each apartment remains clean and tidy, providing a comfortable living environment for our residents. We also offer move-in coordination services to make the transition as smooth as possible.

At Family Touch, our care services are designed to assist with activities of daily living such as bathing, dressing, and transfers. Our staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. For individuals with diabetes or special dietary restrictions, we provide customized meal plans and assistance with medication management.

Transportation arrangement for medical appointments is available, ensuring that residents can easily reach their doctors' offices when needed. In terms of nearby amenities, there are two cafes, one park, eleven pharmacies, seven physicians' offices, seven restaurants, and two hospitals located conveniently close to our community.

To enhance social engagement and well-being among our residents, we offer scheduled daily activities that cater to various interests and preferences.

Overall, Family Touch in Windsor Mill provides a warm and welcoming environment where seniors can receive personalized care while enjoying a range of amenities and nearby conveniences.

Nearby Places of Interest

The Windsor Mill area of Maryland offers a variety of amenities for seniors looking for a convenient and vibrant community. With multiple pharmacies such as Walgreens, Rite Aid, and CVS Pharmacy within a short distance, access to medication and healthcare services is readily available. Additionally, there are numerous dining options ranging from fast food chains like McDonald's to upscale restaurants like Corinthian Lounge & Restaurant, catering to various tastes and preferences. For recreation and relaxation, there are several parks nearby including Patapsco Valley State Park and Centennial Park, providing opportunities for outdoor activities and nature walks. Access to quality healthcare is also assured with hospitals like Sheppard Pratt Health System and Sinai Hospital Of Baltimore located within a few miles. Overall, the Windsor Mill area offers a diverse range of services and attractions that cater to the needs and interests of seniors looking for an active lifestyle in a welcoming community.

Pharmacies

  • Walgreens (0.8 miles)
  • Rite Aid (2.1 miles)
  • Walgreens (2.1 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (3.1 miles)
  • Rite Aid (3.3 miles)
  • Walmart Pharmacy (3.7 miles)

Restaurants

  • McDonald's (1.2 miles)
  • Corinthian Lounge & Restaurant (1.9 miles)
  • Chick-Fil-A (2.1 miles)
  • The Trolley Stop (3.3 miles)
  • Phoenix Upper Main (3.5 miles)
  • Manor Hill Tavern (3.5 miles)
  • Chosun Hwaro (4.7 miles)

Physicians

  • Saint Agnes Medical Group: Maryland Cardiovascular Specialists - Catonsville (1.7 miles)
  • Omni Eye Specialists (1.9 miles)
  • University of Maryland Rehabilitation & Orthopaedic Institute (2.8 miles)
  • NeuroCare Center (3.7 miles)
  • Brenner, Arnold, Md - Brenner & Mitnick (3.7 miles)
  • Baltimore Heart Associates (3.8 miles)
  • Wilkens Medical Center (4.4 miles)

Parks

  • Patapsco Valley State Park (1.9 miles)
  • David Force Park (5.6 miles)
  • Centennial Park (6.3 miles)
  • Northwest Regional Park (7 miles)
  • Centennial Park (7.1 miles)
  • Lake Roland (7.4 miles)

Hospitals

  • Spring Grove Hospital Center (3.6 miles)
  • Sheppard Pratt Health System (3.9 miles)
  • Sinai Hospital Of Baltimore (6.1 miles)
  • Lifebridge Health Campus Service (6.4 miles)
  • Baltimore VA Medical Center (7.4 miles)
  • University of Maryland Medical Center (7.4 miles)
  • UMMC Midtown Campus (7.5 miles)

Cafes

  • Starbucks (4.4 miles)
  • Tous Les Jours (4.5 miles)
  • Starbucks (6.9 miles)
  • Panera Bread (7.2 miles)
  • Miss Shirley's Cafe, Roland Park (7.3 miles)

Places of Worship

  • Bridgeway Community Church (6.4 miles)
  • St Augustine's Church (7.1 miles)

Theaters

  • AMC Owings Mills 17 (7 miles)

Frequently Asked Questions

Where is Family Touch?

Nearby Communities

  • The Family Touch Assisted Living

    The Family Touch Assisted Living

    Windsor Mill, MD

    5 from 1 review
    $1,500 to $1,800 / month

    pro Clean, caring staff with well-planned activities and clear family updates

  • Family Touch 2

    Family Touch 2

    Windsor Mill, MD

     
    $1,500 to $1,800 / month

    pro Affordable memory care with comprehensive services and on-site amenities.

  • Meadow Park Rehabilitation And Healthcare Center

    Meadow Park Rehabilitation And Healthcare Center

    Catonsville, MD

    4.4 from 145 reviews
     

    pro Some staff show care and there is active family involvement.

  • The Greens at Rolling Road

    The Greens at Rolling Road

    Catonsville, MD

    4.2 from 13 reviews
    $650 / month

    pro Affordable 2-bedroom option with an on-site sewing room.

  • Options for Senior America Baltimore

    Options for Senior America Baltimore

    Gaithersburg, MD

    4.7 from 40 reviews
     

    pro Dependable, compassionate caregivers with responsive administration and attentive care coordination.

  • Rising Sun Assisted Living II

    Rising Sun Assisted Living II

    Windsor Mill, MD

    4.1 from 23 reviews
     

    pro Fully furnished units with personalized care, meals, activities, and care coordination.

  • Park View at Woodlawn

    Park View at Woodlawn

    Baltimore, MD

    5 from 6 reviews
    $500 to $4,145 / month

    pro Indoor and outdoor common areas with proximity to healthcare and amenities.

  • Ridgeway Manor Nursing & Rehabilitation Center

    Ridgeway Manor Nursing & Rehabilitation Center

    Catonsville, MD

    3.8 from 30 reviews
     

    pro Extensive on-site amenities and 24/7 care.

  • Peace Gardens Assisted Living

    Peace Gardens Assisted Living

    Catonsville, MD

    3.9 from 27 reviews
    $3,400 to $4,275 / month

    pro Friendly staff and a clean, well-maintained environment.

Related Resources

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

  • elderly parent refuses assisted livingGuiding Elderly Parents Who Refuse Assisted Living: 6 Practical Steps

    Family caregivers face emotional, legal, and practical challenges when elderly parents refuse assisted living, often due to fears of losing autonomy. Open conversations and professional assessments can help address these concerns while exploring alternatives and ensuring safety, potentially leading to legal guardianship if necessary.

  • luxury assisted livingYour Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs

    Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.