Serving You Home Care

Pros

• The reviewers describe Serving You Home Care as supportive, professional, and focused on clients' health, safety, and wellbeing.
• Jacque and her team are praised for going above and beyond and for matching clients with the right caregiver.
• The agency is perceived to prioritize care over profit, creating a family-like environment.
• Caregivers are described as caring, kind, gentle, patient, and thoughtful.
• Families appreciate prompt responsiveness, tailored care plans, and regular communication, including daily reports.
• Reviewers describe the caregivers as angels and express profound gratitude for their compassionate presence during difficult times.
• Specific caregivers, such as Noreen and Jacque, are highlighted for compassionate, attentive care, with Noreen staying overnight and providing daily updates.
• The agency is highly recommended by families and regarded as doing God's work and making a significant difference.

Cons

• A reviewer rated the care services as a four, with the last caregiver rated a five.
• They perceived the value for cost as not ideal, with the exception of the last caregiver who received a five.
• They felt the care environment was not as sanitized as preferred, except for the last caregiver.
• They described finding quality, trustworthy, and caring in-home care for a vulnerable loved one as the scariest part.
• They noted that their mother is not the easiest person to please.

Review

Serving You Home Care impresses from start to finish with a consistent message: this is a company that put care first and treats each family like a real partner. Across a wide range of experiences, the reviewers describe the owners and their team as highly professional, extremely responsive, and genuinely devoted to the health, safety, and wellbeing of their clients. Several statements stand out: the management is described as going above and beyond, and there is a clear sense that the agency's culture centers on service rather than profit. The sentiment that care comes before profit is echoed again and again, contributing to what many families feel is a true "environment of family."

Many reviewers specifically highlight the quality and fit of the caregivers. The team is described as very professional, friendly, and attentive to individual needs. One reviewer notes that they "listen to your needs and match you with the right caregiver," underscoring the thoughtful process behind caregiver placement. Caregivers are repeatedly described as kind, gentle, patient, and reliable. The personal connection is palpable in stories about caregivers playing games, dancing, watching movies, and even staying the night to ensure a loved one's safety for an extended period. Such details illustrate a level of dedication that goes beyond basic tasks to embrace companionship and emotional support.

Numerous anecdotes reveal the depth of compassion and practical impact the caregivers have. Noreen, singled out for her "kindest eyes," embodies the kind of trust-building presence that families remember. In one memorable instance, family members observed how Jacque and Noreen visited the home before care began, easing everyone's nerves and ensuring comfort for the transition. A caregiver staying the night for three weeks to safeguard a loved one's routine and well-being is a powerful testament to the agency's willingness to commit. Daily progress reports, which were appreciated even when they weren't anticipated, further demonstrate a proactive and caring approach to communication.

The agency's professionalism also shines in how they tailor care and manage logistics. Families recount custom care plans that re-energize spirits and address changing needs, particularly in dementia and other chronic conditions. One reviewer notes that Jacque helped navigate insurance matters and the administrative side, providing practical relief so families could focus on quality time together. The ability to arrange last-minute coverage and to respond promptly - especially around holidays - highlights a dependable, adaptable operation. The combination of personalized planning and dependable execution reinforces the sense that clients are in capable, considerate hands.

End-of-life and frail-care scenarios receive especially poignant recognition. Jacque and her team are praised for making incredibly difficult times more peaceful, not only for the patient but for the entire family. There are strong affirmations that home care helped families avoid nursing home placement when possible, preserving dignity and familiar surroundings. Statements about patients' expressions brightening and families feeling "blessed" reflect the emotional relief that accompanies professional care. The gratitude extends beyond practicality to a sense of spiritual and moral support, with reviewers thanking God "for allowing the Lord to demonstrate His love through you and those who work with you."

Overall, the impression left by these reviews is one of trust, gratitude, and confidence in the people behind Serving You Home Care. Families repeatedly describe the agency as a true blessing, a source of reliable support during some of life's most challenging moments, and a partner that treats loved ones as if they were their own family. The care team's combination of compassion, reliability, and practical savvy creates a distinctive, trusted environment that families want to recommend to others. It's easy to see why many reviewers would not only endorse the service for their own relatives but also refer clients and friends to Jacque and her team, knowing they will receive attentive, dignified, and loving care.

In short, these testimonials portray Serving You Home Care as more than a service provider - it's a trusted ally in elder care. From the first meeting to ongoing support, from tailored care plans to daily updates, and from a heartfelt belief in doing the right thing to the quiet dignity of a caregiver's presence, the agency is consistently described as professional, compassionate, and deeply committed to the people they serve. If you're seeking in-home care that honors both the needs and the humanity of your loved one, the experiences shared here suggest you'll find a partner who shares your values and your hopes for quality, respectful care.

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (5.9 miles)
• CVS Pharmacy (6 miles)
• Shoppers Food & Pharmacy (6.3 miles)
• CVS Pharmacy (6.4 miles)
• Walgreens (6.4 miles)

Parks

• Marlton Community Park (1.7 miles)
• Mellwood Park (2.1 miles)
• Watkins Regional Park (6.1 miles)
• Allen Pond Park (9.8 miles)
• Cedarville State Forest (10.8 miles)
• Pinefield (11.2 miles)
• L'Enfant Square (11.2 miles)

Physicians

• Weinstein Eye Associates (2.6 miles)
• Childrens Pediatricians (3.2 miles)
• Dr Jenkin's Office (8.2 miles)
• Calvert Orthopaedic & Sports Medicine Center (8.6 miles)
• South River Pediatrics (8.7 miles)
• Southern Maryland Oral Maxillofacial Surgery (8.7 miles)
• Weinstein Eye Associates (8.7 miles)

Restaurants

• McDonald's (2.9 miles)
• McDonald's (3.1 miles)
• Arby's (3.2 miles)
• Fop 89 (3.5 miles)
• McDonald's (5.6 miles)
• Popeyes Louisiana Kitchen (5.7 miles)
• McDonald's (5.8 miles)

Cafes

• Panera Bread (5.6 miles)
• Starbucks (6 miles)
• Starbucks (8.9 miles)
• Starbucks (9 miles)
• Starbucks (11.7 miles)

Hospitals

• MedStar Southern Maryland Hospital Center (6 miles)
• Riverside Medical District Heights (7 miles)
• Bowie Health Center-Emergency Medical Care (10.6 miles)
• St Elizabeths Hospital (11.4 miles)

Places of Worship

• Maryland Gospel Assembly (7.9 miles)

Theaters

• Xscape 14 (9.7 miles)

Transportation

• Benning Road Metro Station (10.3 miles)
• New Carrollton Amtrak Station (11.3 miles)