Globale Visions Home Care

Pros

• Will and Lamar are fantastic partners, responsive, welcoming, and genuinely committed to helping residents receive quality care.
• Their support in introducing the Guide Program has added real value and reflects a collaborative approach and dedication.
• Paul is highly recommended for his depth of knowledge, professionalism, and genuine commitment to helping others.
• Paul and Joan provide outstanding service and remarkable value to clients.
• Paul is courteous, knowledgeable, and helpful in providing information about services.
• Visiting Angels is highly professional and reliable, with skilled, caring, and diligent caregivers and responsive management.
• Lynne Gaither handles care changes promptly and professionally and is a sympathetic voice for families.
• Gebrehanna and Thomas are loving and supportive caregivers who became like family to the patient and family.
• Leo Posadas is consistently helpful, kind, understanding, and professional in guiding families through the process.

Cons

• The reviewer was very disappointed due to miscommunication and statements that proved untrue.
• The reviewer was bothered that the agency would leave their in-laws with nothing.
• The reviewer labeled admitting staff and caregivers as unprofessional, questioning trustworthiness.
• The reviewer criticized the hours arrangement as mishandled, with a reduction from 12 to 8 hours and then abrupt termination without notice.
• The reviewer felt the organization was not truthful or reliable.

Review

Across a wide basin of experiences, Visiting Angels stands out through the voices of families and partners who describe a deep commitment to compassionate, reliable elder care. In particular, the team led by Will and Lamar emerges as a cornerstone of this work: praised as fantastic partners who are responsive, welcoming, and genuinely dedicated to helping residents receive quality care. Their collaboration in introducing the Guide Program is regularly cited as adding real value, signaling a thoughtful approach to expanding resources and supporting families in meaningful ways.

The strength of human connection is a recurring thread throughout the feedback about Paul and Joan. One reviewer explains that their outreach came from a place of personal purpose - an aunt who wants to start a homecare business - and from a desire to verify the authenticity and credibility of online content. The verdict is unequivocal: Paul is someone they would recommend without hesitation. The reviewer emphasizes his depth of knowledge, professionalism, and genuine dedication to helping others, and expresses sincere gratitude to Paul and Joan for outstanding service. The result is not only confidence in the information provided but also inspiration for a new business venture built on the same values of integrity and care.

Across multiple encounters, Paul Tembunde's responsiveness and expertise consistently shine. Several clients report that he provided the needed information courteously and with clear, practical guidance. Whether discussing services in Silver Spring or simply answering questions, Paul's style is described as helpful, knowledgeable, and reassuring. The recurring impression is that he remains accessible and supportive throughout the initial contact - an important foundation for caregivers who are often navigating anxious or uncertain moments with families.

Beyond the names that appear most often, the organization earns high praise for the caliber of its caregivers and coordinators. Families describe home health aides who are caring, skilled, and dependable, with service coordinators who communicate promptly and follow up on concerns. One testimonial celebrates a 24-hour care arrangement for a father in his final year, highlighting a team that felt like family: caregivers Gebrehanna and Thomas were not only professional but loving and present, while Lynne Gaither managed changing care needs with empathy and efficiency. The sense of genuine partnership is reinforced by the way night aides, hospital and hospice teams, and other professionals - Presica, Julie, and Frances among them - worked together to provide a level of attention that left the family feeling supported and heard.

Leo Posadas, in particular, emerges as a consistently helpful and dependable touchpoint. Review after review paints him as patient, understanding, and thorough - taking time to walk families through the process, answer questions, and reassure anxious clients. From setting up care to resolving scheduling questions, Leo's attitude and approach are repeatedly described as exemplary. Several reviewers note that his efforts extend beyond a single interaction, with ongoing communication and problem-solving that improve the overall experience. In addition to Leo, staff like Loic (caregiver) and Victoria (case manager) are recognized for their professionalism and readiness to adapt to a family's schedule, with comments about quick intake, ongoing support, and reliable availability.

Other individuals and teams also receive strong commendations. Barbara and Rachel are praised for presenting information clearly and effectively, leaving families with a sense of readiness when services are needed. Anastasia Kasuvu expresses heartfelt appreciation for care that went well beyond the call of duty, noting how caregivers kept a loved one engaged, which made a meaningful difference in daily life. Charles Thomas adds his own gratitude, acknowledging the thoughtful care provided to his mother. Elizabeth Mensah is cited by multiple clients as a reliable, hardworking coordinator who consistently fills caregiving needs and keeps schedules aligned, while a separate reviewer highlights the dedication of Pat, Lalita, and Jane from 2016 through 2023, recognizing a long history of support and direction in delivering quality care.

Yet the landscape of feedback is not entirely without caution. One reviewer from Silver Spring voices disappointment rooted in miscommunication and a recent abrupt change: hours were initially discussed and adjusted, only to have services terminated with little notice. The caregiver's shift in availability, combined with a perceived lack of timely communication from admitting staff, prompts concerns about reliability and the priority given to seniors' well-being. This critique stands in stark contrast to the broader pattern of praise and serves as a reminder of the ongoing need to refine communication, consistency, and contingency planning to support families during difficult times.

Taken as a whole, the collective experiences depict Visiting Angels as a company deeply involved in the daily realities of elder care. Families repeatedly describe professional, compassionate care delivered with a sense of warmth that makes patients feel valued and supported. The program and staff are celebrated for their responsiveness, their willingness to go the extra mile, and their ability to coordinate across caregivers, coordinators, and clinical partners to meet evolving needs. While a minority of feedback points to areas for improvement - particularly around scheduling and communication - these voices are balanced by a robust chorus of gratitude for hands-on guidance, trustworthy information, and a care team that feels like an extended family.

This part of Silver Spring, Maryland offers a convenient and accessible location with various amenities nearby. There are several pharmacies within a short distance, providing easy access to healthcare services. Additionally, there are multiple dining options ranging from fast food chains like McDonald's and Chick-Fil-A to Italian cuisine at Facci Ristorante. The area also boasts several parks for outdoor activities and places of worship for spiritual fulfillment. For transportation, there are several metro stations within reach, making it easy to get around the area. In terms of medical care, there are reputable physician offices and hospitals nearby for any health needs. Overall, this part of Silver Spring provides a balanced mix of essential services for seniors looking for a comfortable and convenient living environment.

Pharmacies

• Walgreens (2 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.1 miles)
• Herbiculture (3.4 miles)
• CVS Pharmacy (3.5 miles)
• Kaiser Permanente - Pharmacy (3.7 miles)
• CVS Pharmacy (4.2 miles)

Restaurants

• McDonald's (3.9 miles)
• McDonald's (4.7 miles)
• Looney's Pub (5.5 miles)
• Jollibee (5.6 miles)
• Chick-Fil-A (6.5 miles)
• Facci Ristorante (6.7 miles)
• McDonald's (6.9 miles)

Parks

• Georgian Forest Park & Tennis Courts (4 miles)
• Winding Creek Local Park (6.2 miles)
• Triadelphia Reservoir (6.2 miles)
• High Ridge Park (7 miles)
• Duvall Playground (7.7 miles)
• Rock Creek Regional Park (7.8 miles)
• Martin Road Park (8.7 miles)

Places of Worship

• Saint Andrew Kim Catholic Church (4.3 miles)
• Christ Congregational Church (6.3 miles)
• College Park United Methodist Church (7.3 miles)

Transportation

• Glenmont Metro Station (4.3 miles)
• Forest Glen Metro Station (6.6 miles)
• Twinbrook Metro Station (7.5 miles)
• Greenbelt Station (7.6 miles)
• Greenbelt Metro Station (7.6 miles)
• Hertz Rent A Car (7.8 miles)
• Grosvenor-Strathmore Metro Station (7.9 miles)

Physicians

• Potomac Valley Orthopedic (4.5 miles)
• Montgomery Internal Medicine (5 miles)
• Eternal Dermatology (5.6 miles)
• Melvin S. Stern, MD (5.9 miles)
• Sheikh, Sarah Capital Womens Care (6.1 miles)
• Maple Lawn Surgery Center (6.1 miles)
• Allergy Partners of Metro DC (6.8 miles)

Hospitals

• Holy Cross Hospital (6.5 miles)
• Howard County General Hospital, Johns Hopkins Medicine (9.6 miles)
• Howard County General Hospital (9.6 miles)

Cafes

• Starbucks (8.4 miles)
• Lost Sock Roasters (9 miles)
• Starbucks (9.6 miles)