Rising Sun Assisted Living III
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4816 Old Court Road, Randallstown, MD 21133
For more information about senior living options: (844) 490-3973
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The Director, Sharon, was kind and very professional. Lisa was interesting, joyful, and enthusiastic. Lisa gave individualized attention to each resident as needed. Sunrise staff really care about residents. The Sunrise staff are polite, friendly, professional, and compassionate. The Reminiscence Neighborhood team treats residents with love and respect. Sunrise Pikesville is a beautiful, peaceful, and clean place with professionals serving the residents. Sharon Gutzmer is a professional who upholds the standards of Sunrise. The staff is professional, patient, caring, and friendly. The rooms are clean and well maintained, and the food is great. The inside and outside decorations make Sunrise feel like home. Janie, the resident golden retriever, makes Sunrise feel like home.
Morning medications were delivered late and several meals were missed, with meals not brought to the resident's room even when taken to the dining room. The resident's sacral wound progressed from level II to level III despite use of an air bed. The nurse was rarely on site, indicating insufficient nursing presence. The reviewer paid for the highest level of service, including that the resident be fed, but meals were rarely provided. There was no refund and the grievance about the early departure remained unanswered after a month. The facility was described as grossly mismanaged with terrible staff and a 15% price increase after one year.Sunrise in Pikesville, Maryland, has left a lasting impression on a range of visitors, from curious tour participants to devoted family members managing the care of loved ones. The experiences weave together warmth, professionalism, and moments of genuine connection with residents, set against a backdrop of a facility that many describe as beautiful, peaceful, and clean. A mother-and-daughter visit began with a hospitable greeting from the Director, Sharon, whose kindness and professionalism stood out during the tour. The gesture of receiving a box with a big cookie upon departure became a small but meaningful token of the care they felt, and the daughter's observation of her mother's quick, heartfelt response - "I like this place" - felt like a resounding seal of approval from someone who rarely declares such sentiment. For this family, Sunrise Pikesville offered more than just a tour; it offered reassurance and a sense of home.
A recurring thread praise centers on the memory care experience, where attentive staff members bring life and engagement to residents. One staff member, Lisa, was singled out for her ability to entertain and connect with a group of ten to twelve residents who were waiting for lunch. Lisa's storytelling, including a true story about taking her own mother to a stage play, was described as interesting, joyful, and enthusiastic. Her approach - delivering individualized attention to each resident as needed - appeared to make a tangible difference, especially for a crowd that could be challenging to manage. In this context, the Reminiscence Neighborhood earned special affectionate notes, with many visitors and family members recognizing the care, love, and respect that staff bring to residents, particularly during activities that foster connection and dignity.
When families visit for short-term respite or longer-term placement discussions, Sunrise Pikesville can reveal both strengths and vulnerabilities. One family recounted a 30-day respite stay that fell short in several areas. Morning medications were reportedly delivered late, and meals were frequently missed even when residents were taken to dining rooms. A priority concern was that a high-rated air bed did not prevent the progression of a sacral wound from level two to level three, and the nurse was described as rarely on site. This family ultimately chose to bring their loved one home after nineteen days, a decision influenced by ongoing staffing gaps and a lack of responsiveness to grievances. They reported paying for the highest level of service with the expectation that meals would be provided, only to feel the need to supplement care personally. An unanswered grievance after a month underscored their disappointment and highlighted the risk of misaligned expectations in the face of care coordination challenges.
Against these difficulties, other reviews echo a chorus of praise for Sunrise Pikesville's overall atmosphere and the caliber of its staff. Many visitors and family members describe the facility as pleasant, caring, and professional. Residents' families frequently emphasize how the staff are polite, friendly, and compassionate, with caregivers and nurses who appear attentive and skilled. The food, activities, and transportation options are repeatedly cited as positive features, and the environment - both inside and outside the building - feels home-like rather than institutional. Specific testimonials name Sharon Gutzmer as a professional who upholds Sunrise standards, while others acknowledge the general sense of teamwork and dedication among the staff. The impression they leave is of a place where residents can form meaningful connections, enjoy engaging programs, and receive thoughtful, respectful care from a consistent group of caregivers, nurses, and activity coordinators.
Not all feedback is uniformly glowing, and some reviewers point to systemic challenges that seem to affect several facilities of a similar scale. A strong negative voice described Sunrise Pikesville as grossly mismanaged, with a claim that staffing was terrible and that prices increased by 15% after one year. The reviewer accused the operation of following its own agenda while claiming to adhere to CDC guidelines, and they advised potential families to look elsewhere. Another reviewer cited inconsistent care due to healthcare worker turnover, the need for extensive follow-up to ensure doctor's orders were followed, and the ongoing task of coordinating care with the pharmacy and insurance. In this view, communication gaps and delayed responses to issues were central to the dissatisfaction. While these concerns are pointed and specific, they contrast with the many positive accounts and remind prospective families that staffing, communication, and financial transparency are critical considerations when evaluating senior living options.
Despite the occasional critique, several reviews highlight Sunrise Pikesville as a beautiful, well-maintained community with reliable transportation, clean rooms, and a dedication to resident well-being that many would find reassuring. Families note that the management's responsiveness to concerns has varied, but there is also recognition of ongoing efforts to keep residents comfortable and engaged. The presence of a resident golden retriever named Janie is cited as a charming touch that lends a sense of home, and the overall impression is that the facility strives to balance professional standards with warm, personalized care. Visitors frequently mention the importance of observing staff interactions, the layout of rooms and common areas, and the opportunities for residents to participate in a range of activities that appeal to diverse interests.
Beyond day-to-day caregiving, there are also practical signs of a commitment to prospective families. Calls and tours are described as informative and professional, with staff such as Bianca Davis providing helpful information about Sunrise and following up with floor plans and other details. Prospective residents and their families are encouraged to consider a comprehensive view: cleanliness, staff interactions, program offerings, the layout of living spaces, the behavior and appearance of residents, and the overall environment. One reviewer even emphasized the importance of spending time in a tour and meeting with the team to gather information without feeling rushed, underscoring the value of a transparent and thorough intake experience.
Taken together, the reviews present a nuanced portrait of Sunrise Pikesville. The facility shines in its hospitality, engaging activities, and compassionate care from staff like Lisa and Sharon, who help residents feel valued and connected. Families repeatedly praise the quality of life for their loved ones, the supportive social atmosphere, and the sense of home created by a dedicated team. At the same time, a handful of guests point to real challenges - staffing fluctuations, gaps in medication and meal delivery, and questions about communication and cost transparency - that remind us that every senior living community is a work in progress. For those evaluating Sunrise Pikesville, the message is clear: you will encounter a combination of warmth, professionalism, and moments of concern, and the overall experience often hinges on consistent staffing, clear communication, and a transparent approach to care plans and finances. For many, the balance tips toward a place that feels caring and capable, worth considering alongside other options for memory care and assisted living.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (14 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rising Sun Assisted Living III in Randallstown, MD is a vibrant senior living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where nutritious meals are served, allowing residents to enjoy their meals in a social setting. The apartments are fully furnished, providing a cozy and homely atmosphere for the residents.
Rising Sun Assisted Living III also boasts beautiful gardens and outdoor spaces, perfect for leisurely walks or simply enjoying the fresh air. Housekeeping services are provided to ensure that the common areas and individual living spaces are always clean and tidy. For those who require assistance with daily activities such as bathing, dressing, and transfers, dedicated staff members are available round-the-clock to provide support.
The community understands the importance of maintaining good health and therefore offers coordination with healthcare providers as well as medication management services. Special dietary restrictions, including diabetes diets, are accommodated during meal preparation and service. Transportation arrangements for medical needs such as doctor's appointments are also taken care of by the community.
Residents at Rising Sun Assisted Living III will find plenty of opportunities for engagement and enrichment through scheduled daily activities. Whether it be participating in games, exercise classes, or social gatherings, there is something for everyone to enjoy. Additionally, the community benefits from its proximity to various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
With its range of amenities and care services tailored to meet individual needs, Rising Sun Assisted Living III provides a welcoming environment where seniors can live comfortably while receiving the support they require.
Rising Sun Assisted Living III is located at 4816 Old Court Road, Randallstown, MD 21133 in Baltimore County, Maryland
Rising Sun Assisted Living III on seniors.fyi includes 10 photos including images showing interior, decor, landscaping, dining, architecture, garden, outdoor, patio, and more.
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