Charter Senior Living Of Woodholme Crossing in Pikesville, MD

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  • Interior

    A cozy living room featuring a patterned carpet, various sofas, a television, and wall decor.

  • Decor

    A cozy lobby with a fireplace, seating area, and an American flag on display.

  • Building

    A multi-story residential building with a spacious balcony.

  • Architecture

    A large residential building with a symmetrical facade and entrance.

  • Bedroom

    A cozy bedroom with a bed and dresser, featuring windows with blue curtains.

  • Windows

    A cozy sunroom with comfortable seating and a decorative rug.

  • Dining

    A cozy dining area with tables and chairs, featuring large windows and a vending machine.

  • Landscaping

    A peaceful backyard with a tree, grassy area, patio, and outdoor furniture.

  • Exercise Equipment

    A well-lit therapy room with exercise equipment and a treatment table.

Charter Senior Living Of Woodholme Crossing in Pikesville, MD

Charter Senior Living Of Woodholme Crossing is an assisted living and memory care community in Pikesville, MD.

Information last verified:

1840 Reisterstown Road, Pikesville, MD 21208

For more information about senior living options: (866) 208-4318

4.3 from 138 reviews
5 stars
91
4 stars
25
3 stars
7
2 stars
3
1 stars
12

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021Top 5% Senior Living Community in 2023

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Overall Review of Charter Senior Living Of Woodholme Crossing

common 26 reviews mention this

Care teams earn trust

Residents describe care teams that are consistently compassionate and responsive to needs.

Across the reviews, families repeatedly describe staff members as caring, attentive, patient, and respectful. Several mention frequent communication and steady support during transitions, including when someone needed dementia or hospice-related care. A few reviews also criticize parts of staffing and response to call needs, but the dominant pattern is that residents and families feel supported.

common 16 reviews mention this

Clean, maintained spaces

Multiple reviews highlight a clean, well-kept environment throughout the building.

Many reviewers comment that the facility looks clean, bright, and thoughtfully maintained, including apartments, common areas, and bathrooms. Some families point to the atmosphere feeling welcoming and organized when they visit or tour. There is also a smaller set of feedback noting cleanliness issues in specific common areas or bathrooms, though other residents counterbalance that with consistent cleanliness praise.

common 15 reviews mention this

Activities keep residents engaged

Residents are described as having plenty to do, with activities that keep them involved.

Reviews frequently mention scheduled day-to-day activities and social events that help residents stay engaged, including group games and themed gatherings. Several families describe a dedicated enrichment approach, calling out activities leaders and regular events like parties and sing-alongs. Even in feedback that is not fully positive overall, there are still notes about having activities on the calendar, alongside concerns about whether memory care activities remained consistent over time.

differentiator 6 reviews mention this

Memory care support during transitions

Reviews specifically describe help for dementia-related needs during assisted living and memory care changes.

Families mention transitions involving memory care or dementia, describing day-to-day support that includes attention to changing needs and communication with relatives. Some reviews credit improvements in the memory care environment after leadership changes, with more engagement and better feedback for families. A counterpoint appears in reviews that criticize dementia care handling and outcomes, including concerns about confusion and staffing turnover in that setting.

common 10 reviews mention this

Food and dining experiences

Dining is commonly mentioned as a positive part of daily life, including meals and meal service.

Several reviews describe the meals as enjoyable, with food that is served at the right temperature and options that families can recognize during visits. Others add that dining fits into the activity and community rhythm, such as families noting shared meal events and residents eating in the dining areas. Some reviews also raise concerns about meal handling details and service quality, but overall dining shows up as a recurring point in the feedback.

caveat 3 reviews mention this

Care quality complaints surface

A small set of reviews raises serious concerns about care consistency and staff behavior.

While most reviews are positive, a few report problems related to care delivery, communication, and how staff respond to resident needs. One review describes severe dissatisfaction during the first weeks, including inadequate assessments and long response times, while another focuses on distress in dementia/memory care and resulting outcomes. Another review notes specific practical problems like a heat or hot-water issue that left a room not ready.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 116 resident community capacity 116 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Respite Care Respite Care

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Baltimore-Washington International (15 miles away) Baltimore-Washington International (15 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

This part of Pikesville, Maryland offers a convenient and bustling area with a variety of amenities within close proximity. With several physicians' offices nearby, including OB GYN specialists and a patient-first clinic, healthcare services are easily accessible. There are also numerous dining options such as McDonald's, Mezcal Mexican Restaurant & Bar, and Chick-Fil-A for enjoyable meals out. Pharmacies like Walgreens and Seven Mile Market are conveniently located for medication needs. Additionally, there are cafes like Panera Bread for coffee outings and hospitals like Lifebridge Health Campus Service for medical emergencies. The area also features parks like Meadowood Regional Park and places of worship such as Bridgeway Community Church for spiritual fulfillment. Overall, this part of Pikesville offers a well-rounded community with essential amenities perfect for senior living.

Physicians

  • St Paul Place Specialist OB GYN (0.3 miles)
  • Dr Kelman Office (0.3 miles)
  • Dr Pearlman Office (0.9 miles)
  • The Physicians Pavilion At Owings Mills (2.5 miles)
  • Patient First - Owings Mills (2.6 miles)
  • Baltimore Heart Associates (2.8 miles)
  • Brenner, Arnold, Md - Brenner & Mitnick (3 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Mezcal Mexican Restaurant & Bar (2.2 miles)
  • Chick-Fil-A (2.4 miles)
  • Cava (2.5 miles)
  • Popeyes Louisiana Kitchen (2.5 miles)
  • Eggspectation (2.6 miles)
  • Cabrito Mexican Grill (2.7 miles)

Pharmacies

  • Walgreens (1 miles)
  • Seven Mile Market (2.1 miles)
  • Wegmans (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • Rite Aid (2.7 miles)

Cafes

  • Panera Bread (2.4 miles)
  • Miss Shirley's Cafe, Roland Park (6.5 miles)
  • Starbucks (7.1 miles)
  • Panera Bread (7.1 miles)

Hospitals

  • Lifebridge Health Campus Service (2.6 miles)
  • Johns Hopkins Medicine at Green Spring Station (4.3 miles)
  • Sinai Hospital Of Baltimore (4.8 miles)
  • GBMC (6.1 miles)
  • Sheppard Pratt Health System (6.4 miles)

Theaters

  • AMC Owings Mills 17 (3.2 miles)
  • Cinemark Towson And Xd (7.5 miles)

Parks

  • Meadowood Regional Park (4.3 miles)
  • Northwest Regional Park (4.8 miles)
  • Lake Roland (4.9 miles)
  • Rodgers Forge Tot Lot (6.5 miles)
  • Patapsco Valley State Park (7 miles)

Places of Worship

  • Bridgeway Community Church - Owings Mills/Reisterstown Campus (4.8 miles)
  • Brown Memorial Woodbrook Presbyterian Church (6 miles)
  • Church of the Immaculate Conception (7.1 miles)
  • Church of the Nativity (7.2 miles)

Transportation

  • Lutherville Light Rail Station (6.6 miles)

Frequently Asked Questions

What floor plans and room types does Charter Senior Living Of Woodholme Crossing offer?
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