Charter Senior Living at Woodholme Crossing in Pikesville, MD

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  • Interior

    A cozy lobby area featuring a fireplace, armchairs, and a television.
  • Living Room

    A cozy living room with a gray sofa, cushions, and a chair, illuminated by natural light through two large windows.
  • Building

    A large residential building with a brick facade and symmetrical design.
  • Architecture

    A residential building entrance with red doors and columns.
  • Trees

    A peaceful garden area with seating and a path leading to a building.
  • Dining

    A cozy apartment interior featuring a small kitchen with white cabinets and a compact fridge, alongside a dining area with a neatly set table.
  • Floor Plan

    A simple apartment floor plan showing the arrangement of rooms.
  • Bathroom

    A clean and minimalist bathroom with beige walls, a vanity sink, and neatly hung towels.
  • Chandelier

    A spacious dining or meeting room with a long table and upholstered chairs.
  • Natural Light

    A cozy sunroom with wicker chairs and a small workstation, filled with natural light and greenery.
  • Cabinets

    A compact apartment with a kitchenette and hallway leading to multiple doors.
  • Exercise Equipment

    A physical therapy clinic with a treatment table and exercise equipment.
  • Closet

    A closet featuring a wooden dresser and wire shelving for storage.

Charter Senior Living at Woodholme Crossing in Pikesville, MD

1840 Reisterstown Rd, Pikesville, MD 21208

For more information about senior living options: (844) 490-3973

4.2 from 132 reviews
5 stars
82
4 stars
24
3 stars
8
2 stars
5
1 stars
13

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021

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Charter Senior Living at Woodholme Crossing Costs & Pricing

Charter Senior Living at Woodholme Crossing offers competitive pricing for its residents when compared to the broader market in Baltimore city and the state of Maryland. For a studio apartment, residents will pay $3,200 per month, which is notably lower than the average costs of $4,060 in Baltimore city and $4,656 statewide. The semi-private room option is priced at $3,600, aligning closely with the city's average of $3,116 but exceeding the statewide cost of $3,545. Meanwhile, the one-bedroom units are available for $4,395, which exceeds both the Baltimore city average of $3,113 and the Maryland average of $3,904. Overall, these costs reflect a careful balance between quality care and affordability within a vibrant community setting.

Floor plansCharter Senior Living at Woodholme CrossingBaltimore cityMaryland
Studio$3,200$4,060$4,656
Semi-Private$3,600$3,116$3,545
1 Bedroom$4,395$3,113$3,904

Overall Review of Charter Senior Living at Woodholme Crossing

Pros

  • pro The staff are compassionate, attentive, and truly care for residents.
  • pro The atmosphere is warm, welcoming, and family-friendly.
  • pro The memory care team treats residents with dignity, respect, and kindness.
  • pro Families receive regular updates and easy access to staff, showing strong communication.
  • pro There are engaging daily activities and special events that keep residents active and entertained.
  • pro The facility is clean, well-maintained, and has benefited from positive renovations.
  • pro Leadership and staff collectively foster a strong sense of community where residents feel at home.
  • pro Dining services offer quality meals with variety and thoughtful accommodations.
  • pro Front desk and care teams are friendly, responsive, and go above and beyond to assist families.

Cons

  • pro They described it as the worst place they had ever worked.
  • pro They called the management unprofessional and mean to caretakers.
  • pro They stated that some new med techs were aggressive with residents.
  • pro They reported extreme understaffing, with residents often waiting 30 minutes or more for assistance after pressing the pendant.
  • pro They claimed the facility was dirty and in need of repairs, including unclean bathrooms and dirty floors.
  • pro They criticized the billing practices, saying the facility nickel-and-dimed residents with extra charges.
  • pro They alleged the memory care unit had leadership turnover or disappearance, with no one in charge for days.
  • pro They warned others not to trust the facility’s caring demeanor, calling it fake.
  • pro They described the location as outdated and dreary, with poor overall cleanliness.

Review

Charter Senior Living at Woodholme Crossing in Pikesville is best suited for families seeking a lively, person-centered community in the Baltimore suburbs where staff engagement and life-enrichment programming drive daily life. It excels for residents who benefit from a strong social fabric, regular activities, and meaningful interaction with caregivers who remember names and stories. For loved ones with dementia or memory concerns, the memory-care operation is a clear anchor, with a team that emphasizes tenderness, routine, and purposeful engagement. The setting often feels like a welcoming, home-like environment because the leadership and frontline staff visibly invest in residents’ comfort and the family experience.

That said, there are clear reasons families may want to consider alternatives. Some reviews flag price transparency and ongoing cost questions, noting that additional charges or “nickel-and-diming” can surface after move-in. Others point to staffing variability, particularly at certain shifts, and occasional lapses in daily upkeep or timely responses to needs. In a few accounts, families report communication gaps or changes in care assignments that complicate trust during transitions. For families whose loved one requires near-continuous, highly medical supervision, or whose tolerance for staffing flux is low, it’s prudent to compare with facilities that emphasize fixed staffing ratios and more granular care plans.

The principal strengths, compassionate, stable-feeling caregiving, a warm atmosphere, and robust life-enrichment programming, often offset the most serious drawbacks. Numerous reviews highlight Darlene, Zelena, Nova, and other team members as pivotal in delivering responsive, family-friendly care, with frequent updates and personal contact that create a sense of partnership. The activity slate, led by a capable life-enrichment director and the dining team, keeps residents engaged and produces tangible moments of joy, special events, outings, and on-site performances that help residents feel seen and connected. When these elements align, families report that the days feel purposeful, and the “home away from home” charge lands with credibility.

Memory care Uplift is a recurring theme. Families repeatedly note improved conditions over time, with dedicated staff who are patient, respectful, and attentive to residents’ routines and preferences. The sense that memory-care residents are treated with dignity, along with a schedule of activities designed to accommodate varied abilities, distinguishes Charter Woodholme as a place where families feel comfortable placing loved ones in a setting that can still offer meaningful life experiences. While not every review paints a flawless picture, the trajectory described by steady improvements, especially in staffing consistency and daily programming, creates a credible case for the community if memory care is the primary need.

Facility culture and environment receive equally mixed signals. The campus is described as clean, bright, and engaging, with renovations that have elevated common areas and a sense of renewal. The front desk and dining rooms often earn praise for warmth and professionalism, and residents regularly participate in events that foster community pride. Yet some critics flag elements that warrant attention: occasional cleanliness lapses in bathrooms or public areas, older physical infrastructure, and perceptions of uneven surfaces in the residents’ day-to-day experience. These cautions are not universal, but they are specific enough to prompt thorough, hands-on touring and a close review of what is included in monthly fees and what happens if needs escalate.

The bottom line for families weighing Charter Woodholme Crossing is practical and disciplined. It is a strong fit for a family seeking a warm, active environment with a clear emphasis on staff accessibility, family communication, and meaningful daily activities, especially for residents in or entering memory care. It is less ideal for those who require strict, predictable pricing without surprise add-ons, who need consistently high staffing coverage across all shifts, or who fear the building’s aging elements and occasional maintenance lapses. Prospective families should tour during multiple times of day, speak with front-line caregivers, and request direct conversations with the executive team about care plans, pricing, and what guarantees exist for response times and meal options. When aligned with the resident’s needs and the family’s expectations, Charter Woodholme Crossing offers a compelling blend of care, community, and engagement that can translate into real peace of mind.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services on-site Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Handicap accessible Handicap accessible"Handicap accessible" amenities are crucial for seniors to ensure they can easily navigate and access facilities, services, and activities without barriers or limitations due to physical impairments. This promotes independence, safety, and inclusivity for seniors in senior living communities.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Respite or short term stays offered Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Baltimore-Washington International (15 miles away) Baltimore-Washington International (15 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.

Dining

  • Gluten-free Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being.
  • Guest meals Guest mealsGuest meals are important for seniors living in senior living communities because they provide an opportunity for socialization and companionship. Sharing a meal with friends, family, or new acquaintances can help combat feelings of loneliness and isolation, promote a sense of community, and enhance overall well-being. Additionally, guest meals allow seniors to enjoy delicious food in a comfortable setting without the hassle of cooking or cleaning up, making dining a pleasurable and stress-free experience.
  • Low / no sodium Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • No Sugar No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults.
  • Professional chef Professional chefProfessional chefs are important for seniors living in senior living communities because they provide nutritious and delicious meals that cater to their dietary needs and preferences. A professional chef can ensure that seniors are receiving balanced, flavorful meals that support their overall health and well-being.
  • Restaurant style dining Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility.
  • Room service Room serviceRoom service is important for seniors in a senior living community because it provides convenience and allows them to have their meals delivered directly to their room. This can be especially beneficial for seniors who may have mobility issues or difficulty accessing the dining area. Room service ensures that seniors are able to receive nutritious meals without having to navigate through the facility, allowing them to maintain their independence and overall well-being.
  • Special dining programs Special dining programsSpecial dining programs are important for seniors because they provide nutritious meals tailored to their dietary needs and preferences. These programs also offer socialization opportunities, promote overall health and well-being, and can help prevent malnutrition.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Art classes Art classesArt classes are important for seniors because they provide a creative outlet, improve cognitive function, reduce stress and anxiety, promote socialization, and enhance overall well-being and quality of life.
  • Catholic services Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years.
  • Cooking classes Cooking classesCooking classes are important for seniors as they provide opportunities for social interaction, enhance cognitive skills, promote healthy eating habits, and boost confidence in the kitchen.
  • Day trips and outings Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities.
  • Devotional activities on-site Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
  • Educational speakers / life long learning Educational speakers / life long learningEducational speakers and lifelong learning opportunities are crucial for seniors as they provide mental stimulation, promote social engagement, and contribute to overall well-being. Continuous learning helps seniors stay mentally sharp, build new skills, and maintain a sense of purpose and fulfillment in their lives. It also allows them to stay connected to the world around them and fosters a sense of community within senior living facilities.
  • Jewish services Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
  • Karaoke KaraokeKaraoke provides seniors with a fun and social activity that can boost mood, confidence, and cognitive function. It encourages social interaction, physical movement, and creative expression, making it an important form of entertainment for senior living communities.
  • Live well programs Live well programs"Live well programs are essential for seniors as they provide opportunities for physical activity, social engagement, and mental stimulation, ultimately promoting overall health and well-being in later years."
  • Other religious services Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years.
  • Visiting Rabbi Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging."
  • Visiting chaplain or priest Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.
  • Wine tasting Wine tastingWine tasting can be a fun and social activity for seniors, allowing them to engage their senses, learn about different varieties of wine, and potentially meet new friends. It also offers health benefits such as improved cognitive function and reduced risk of heart disease when consumed in moderation.

Description

Charter Senior Living at Woodholme Crossing is an assisted living community located in Pikesville, MD. This community specializes in providing Memory Care for seniors with Alzheimer's disease or other forms of dementia.

Residents at Charter Senior Living at Woodholme Crossing can enjoy a range of amenities designed to enhance their comfort and well-being. There are plenty of activities available on-site to keep residents engaged and entertained. The community is air-conditioned for the comfort of all residents, and there is a beautician on-site for those who want to look and feel their best. Cable or satellite TV is provided in each unit, allowing residents to stay connected and entertained. Devotional services are also available on-site, catering to the spiritual needs of residents.

The community offers ground floor units that are wheelchair accessible and features indoor common areas where residents can socialize and relax. Each unit has a kitchenette for the convenience of residents. Outdoor common areas provide opportunities for fresh air and outdoor activities. Charter Senior Living at Woodholme Crossing also offers respite or short-term stays for those who need temporary care.

Care services provided include diabetic care, high acuity care, incontinence care, and medication management. The staff at this community strives to meet the unique needs of each resident through personalized care plans.

Dining options at Charter Senior Living at Woodholme Crossing are diverse and cater to specific dietary needs such as low/no sodium meals, no sugar meals, and vegetarian options. Meals are provided by a professional chef in a restaurant-style dining setting. Room service is available for added convenience, and special dining programs add variety to the dining experience.

Residents can engage in a range of activities including cooking classes, day trips and outings, educational speakers/lifelong learning programs, karaoke sessions, live well programs, wine tasting events, as well as devotional activities including Catholic and Jewish services conducted on-site by visiting religious leaders.

Charter Senior Living at Woodholme Crossing is conveniently located near various amenities. There are cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals all in close proximity to the community.

Overall, Charter Senior Living at Woodholme Crossing provides a warm and welcoming environment for seniors in need of Memory Care. The community offers a variety of amenities and services aimed at ensuring the comfort and well-being of its residents while promoting engagement and maintaining their independence.

Nearby Places of Interest

This part of Pikesville, Maryland offers a variety of amenities that may be of interest to seniors looking for a convenient and comfortable living environment. With several physicians' offices nearby, including specialist OB GYN services, as well as pharmacies such as Walgreens and Seven Mile Market, residents can easily access healthcare services and medications. There are also a number of restaurants and cafes within a short distance, providing options for dining out or grabbing a quick bite to eat. For entertainment, the area boasts the AMC Owings Mills 17 theater for movie nights. Additionally, there are several parks and places of worship in the vicinity, offering opportunities for outdoor recreation and spiritual fulfillment. The Lutherville Light Rail Station is also easily accessible, providing convenient transportation options for those who may not drive. Overall, this part of Pikesville offers a well-rounded environment for senior living with various conveniences and attractions nearby.

Physicians

  • St Paul Place Specialist OB GYN (0.3 miles)
  • Dr Kelman Office (0.3 miles)
  • Dr Pearlman Office (0.9 miles)
  • The Physicians Pavilion At Owings Mills (2.5 miles)
  • Patient First - Owings Mills (2.6 miles)
  • Baltimore Heart Associates (2.8 miles)
  • Brenner, Arnold, Md - Brenner & Mitnick (3 miles)

Restaurants

  • McDonald's (0.6 miles)
  • Mezcal Mexican Restaurant & Bar (2.3 miles)
  • Chick-Fil-A (2.4 miles)
  • Cava (2.5 miles)
  • Popeyes Louisiana Kitchen (2.5 miles)
  • Eggspectation (2.6 miles)
  • Cabrito Mexican Grill (2.7 miles)

Pharmacies

  • Walgreens (1 miles)
  • Seven Mile Market (2.1 miles)
  • Wegmans (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.7 miles)
  • Rite Aid (2.7 miles)

Cafes

  • Panera Bread (2.4 miles)
  • Miss Shirley's Cafe, Roland Park (6.5 miles)
  • Starbucks (7.1 miles)
  • Panera Bread (7.2 miles)

Hospitals

  • Lifebridge Health Campus Service (2.6 miles)
  • Johns Hopkins Medicine at Green Spring Station (4.3 miles)
  • Sinai Hospital Of Baltimore (4.8 miles)
  • GBMC (6.1 miles)
  • Sheppard Pratt Health System (6.4 miles)

Theaters

  • AMC Owings Mills 17 (3.2 miles)
  • Cinemark Towson And Xd (7.5 miles)

Parks

  • Meadowood Regional Park (4.3 miles)
  • Northwest Regional Park (4.8 miles)
  • Lake Roland (4.9 miles)
  • Rodgers Forge Tot Lot (6.5 miles)
  • Patapsco Valley State Park (6.9 miles)

Places of Worship

  • Bridgeway Community Church - Owings Mills/Reisterstown Campus (4.9 miles)
  • Brown Memorial Woodbrook Presbyterian Church (6 miles)
  • Church of the Immaculate Conception (7.1 miles)
  • Church of the Nativity (7.2 miles)

Transportation

  • Lutherville Light Rail Station (6.6 miles)

Frequently Asked Questions

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