19800 Tranquility Cir, Hagerstown, MD 21742
To contact a resident: (240) 420-4100
For more information about senior living options: (866) 208-4318
Creekside Residences Costs & Pricing
Creekside Residences presents a premium living experience, reflected in its monthly costs that exceed those of both Washington County and the broader state of Maryland. For instance, a studio apartment at Creekside is priced at $5,850, significantly higher than the average county cost of $4,318 and the state average of $4,656. Similarly, the one-bedroom units come with a monthly fee of $7,050, which stands in stark contrast to Washington County's rate of $5,101 and Maryland's lower figure of $3,904. These costs indicate that Creekside Residences likely offers enhanced amenities and services that justify their higher price point when compared to regional alternatives.
| Floor plans | Creekside Residences | Washington County | Maryland |
|---|---|---|---|
| Studio | $5,850 | $4,318 | $4,656 |
| 1 Bedroom | $7,050 | $5,101 | $3,904 |
Overall Review of Creekside Residences
Pros
Ahmed A. is extremely knowledgeable, polite, kind, and most helpful.- Ahmed is an outstanding employee and deserves to be recognized.
- The reviewer plans to relocate to Creekside in the near future.
- The overall experience of the mother's rehabilitation was positive.
- Ahmed was very helpful during this experience.
- Creekside is described as best in class with residents living in individual cottages and all levels of care on one campus.
- Creekside has a new and contemporary feel to its development setting.
- Creekside features an indoor heated pool with classes for residents from both campuses and the outside community.
- The environment is very upbeat, happy, and healthy.
Cons
Creekside wasn't taking care of anyone. - The staff were described as a skeleton crew—one RN for 19 patients—with others who were acerbic and largely indifferent to residents' needs.
- The director's promises about care were seen as grossly unfulfilled; the father hated it and wanted to be moved.
- Residents were reportedly treated with indifference by caregivers who would rather be outside smoking.
- The reviewer felt misled after paying upfront, believing the facility would provide proper care.
Review
Creekside Residences in Hagerstown is best suited for seniors who want a home-like, cottage-based living experience while preserving a clear path to higher levels of care on the same campus. The setup is ideal for individuals who anticipate needing ongoing support but still value independence today, and for families seeking a transition-friendly environment where rehab or short-term recuperation can happen without uprooting the resident. The campus’s newer, contemporary feel, coupled with a culture that emphasizes social engagement and neighborly interaction, makes it a compelling choice for those who want to stay active, connected, and well-supported under one roof. In short, Creekside serves as a practical home base for aging in place with a built-in continuum of care.
Those who should explicitly consider alternatives include families prioritizing relentless bedside attentiveness and very consistent daily physician oversight. The reviews flag concerns about staffing levels and the immediacy of medical attention, particularly the assertion of a lean cadre, an RN during the day for a sizable community, and caregivers who may appear indifferent. If a resident requires around-the-clock, highly responsive nursing, or insists on frequent, guaranteed doctor visits during every week, Creekside’s staffing model may feel insufficient. For seniors who demand more specialized care disciplines, such as memory care with tightly regulated routines, or for families wanting a tighter, more proactive medical management cadence, exploring other communities could be prudent.
On the plus side, Creekside delivers a compelling blend of home-style living and care versatility. Residents live in individual cottages that emphasize privacy and autonomy, while the campus offers multiple levels of care, from independent living through more intense support, within a single, cohesive environment. The site emphasizes wellness and activity, including an indoor heated pool and variety of classes that attract participants from both campuses and the broader community. A strong social fabric is evident in the recurring praise for porch conversations, welcoming greetings, and the overarching motto “many hands, one heart.” These elements translate into a warm, buoyant atmosphere that supports daily happiness and meaningful engagement.
Yet the strongest caveat remains the perceived gap between promises and delivery in care. Several reviews describe a staff culture that can come across as indifferent, with a notable complaint about limited doctor access and insufficient hands-on oversight for a resident who recently moved in. The most troubling account details a day when a family felt the facility was not meeting basic expectations for patient care, prompting doubts about long-term reliability. While other residents and families celebrate clean facilities, decent food, and friendly staff, these more troubling reports cannot be brushed aside. They create a real tension between the community’s aspirational, benevolent-care narrative and the lived experience in practice.
Despite the warts, the pros can offset the cons for many families, especially those with lower or adjustable medical needs and a strong emphasis on stability and social integration. The campus continuum remains a meaningful advantage: a resident can transition within the same system as needs evolve, avoiding multiple moves and new unfamiliar teams. Proximity to hospital resources across the street is another practical safeguard, providing reassurance that medical needs can be escalated without a long transfer. Ahmed A.’s consistent, knowledgeable, and compassionate presence during tours and rehab periods signals that onboarding and transition planning can be handled with confidence, reducing anxiety for both residents and families.
Decision-making should focus on a few concrete inquiries and trials. Prospective residents or guardians should verify current RN staffing levels and confirm scheduling for routine physician visits. Ask for a concrete care plan that outlines who provides what care, when, and how often medication reviews occur. If possible, request a short-term stay or rehab stint to observe daily operations, caregiver responsiveness, and physician engagement firsthand. Creekside offers a strong tapestry of home-like living, continuum of care, and a positive social milieu; the decision rests on whether the promise of steady medical oversight and consistent hands-on care aligns with the resident’s immediate needs and family expectations.
Assisted Living
Memory Care
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Beautician on-site
Devotional services off-site
Full kitchen
Ground floor units
Handicap accessible
Indoor common areas
Outdoor common areas
Respite or short term stays offered
Swimming pool / hot tub
Wi-Fi/high-speed internet available
Ambulatory care
Diabetic care
High acuity care
Incontinence care
Medication management
Anytime dining
Art classes
Catholic services
Cooking classes
Educational speakers / life long learning
Jewish services
Live well programs
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