We Care Personal Care Agency

3900 Hillsdale Road, Baltimore, MD 21207

For more information about senior living options: (844) 490-3973

4.6 from 14 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
0
1 stars
1

Assisted Living

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    Overall Review of We Care Personal Care Agency

    Pros

    • pro WeCare is praised for responsiveness, kindness, and attentive care from its aides.
    • pro The private home care from WeCare is described as professional, reliable, caring, and reassuring.
    • pro Staff responses are consistently prompt, resolving questions quickly.
    • pro WeCare is depicted as a lifesaver for families needing in-home care.
    • pro WeCare CNAs are consistently more professional and reliable than other providers.
    • pro The agency checks in regularly and has improved its billing, contributing to overall satisfaction.
    • pro The care is long-term, compassionate, and highly valued across many years.
    • pro WeCare is regarded as one of the best agencies in Maryland, with strong dementia care.
    • pro The service is described as amazing and much-needed for families in the Baltimore area.

    Cons

    • pro The facility couldn't attend to Mom's needs.
    • pro There was a price change toward the end that was not communicated to the family until less than 24 hours before the shift, making it difficult to adjust.
    • pro Not every caregiver was a good match.

    Review

    The experiences shared by families across the Baltimore area paint a consistent, powerful portrait of WeCare as a reliable and compassionate partner in private in-home care. One family's journey began during a difficult hospital ordeal in early 2025, when their mother returned to a facility in critical condition. Hospice was involved, but the facility could not meet all of her needs. In that moment, turning to WeCare for a private aide to work alongside the facility proved to be a turning point - the kind of decision that made the difference between uncertainty and steadiness for a loved one during a fragile time. The family credits the attentive care and the genuine warmth of WeCare's aides with keeping their mom with them, describing the outcome as the smartest move they had made.

    Across the reviews, the thread of responsiveness and kindness runs strong. Another family emphasizes how quick and considerate the entire WeCare team was, noting that the organization's personnel made the difference for their loved one and encouraging others to consider WeCare for private healthcare needs. The sentiment is echoed by several others who highlight not only professional expertise but also a personal, compassionate approach that makes families feel supported and informed through every step of care.

    The testimonials also spotlight the impact on spouses and partners who depended on WeCare to complement facility care. One caregiver speaks to their husband's experience, praising the aides for professionalism and the calm comfort they provided. They highlight that staff responses were prompt and effective in resolving questions, underscoring that reliable communication is as vital as skill in home care. Collectively, these accounts suggest that WeCare's role extends beyond routine tasks to creating a respectful, reassuring environment where a loved one can feel at ease.

    A long-running relationship with WeCare emerges in several testimonials. One family recounts hiring WeCare back in 2017 for in-home support for their mother, who later turned 96 and moved into assisted living. They describe a seven- to eight-year partnership characterized by flexibility, responsibility, reliability, and genuine care. Acknowledging the breadth of staff who contributed over the years, they name several aides - Renee, Lilian, Mary Jo, Chris, Florence, Pam, Teena, Clare - while recognizing that many more provided important support. The tone remains one of gratitude for the loving, dependable care that helped their mother thrive over a long period.

    The continuity theme is tempered with honesty about the realities of caregiving services. One review notes eight years of as-needed care, praising the team's responsiveness and the overall excellence of most caregivers, while also acknowledging that not every match was perfect. A late-notice price change is mentioned as a source of frustration, underscoring the importance of clear communication and transparency in billing when plans shift. Despite that hiccup, the family emphasizes the benefit of consistent availability and a reliable presence as crucial factors in managing care at home.

    Another recurring thread is the sense that WeCare is not only a care provider but a partner in navigating complex needs. For a family whose CNAs were consistently more professional and reliable than other providers they had tried, WeCare was described as checking in regularly and even improving billing practices in recent months. That combination of professional care and administrative dependability contributed to an overall sense of trust and satisfaction across the months and years.

    Caregiver testimonials also touch on the personal, human dimensions of service. One account describes each caregiver as professional, efficient, and kind, which left the reviewer ready to recommend WeCare to anyone seeking home-based support. A separate note reflects a sense of ongoing need - an elderly husband who previously fell and broke his hip is once again under care, with a nurse whose focus remains on the patient's best interests and who is making a meaningful difference in daily life. These stories collectively convey an understanding that good home care is about dignity, attentiveness, and the right match between family needs and caregiver strengths.

    A closing perspective highlights the overall quality and breadth of WeCare's service: a family praising WeCare PDS for delivering the standards of service, professionalism, and compassionate care one would want inside the home. The message is reinforced by a final, high-spirited endorsement: this is one of the best agencies in Maryland, particularly noted for working well with dementia patients and for taking very good care of a loved one. Taken together, these testimonials present a narrative of a trusted partner whose care extends beyond tasks to truly supporting families through some of the most challenging times with stability, empathy, and unwavering commitment.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Baltimore-Washington International (11 miles away) Baltimore-Washington International (11 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    We Care Personal Care Agency in Baltimore, MD is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our fully furnished apartments provide a cozy and comfortable living environment, while our dining room offers nutritious meals tailored to meet any special dietary restrictions.

    At We Care, we understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities to keep residents engaged and entertained. Whether it's participating in group exercises or joining in on arts and crafts sessions, there are plenty of opportunities for social interaction and personal fulfillment.

    Our staff is dedicated to providing compassionate care and assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they require. Medication management services are available to ensure accuracy and timeliness in administering medications.

    Residents at We Care can enjoy the tranquility of our beautifully maintained garden or relax in our outdoor space. They can also stay connected with family and friends through telephone services and Wi-Fi/high-speed internet access throughout the community.

    Convenience is paramount at We Care, with nearby amenities including 4 cafes, 2 parks, 23 pharmacies, 10 physicians' offices, 10 restaurants, 1 transportation service for medical appointments, 1 place of worship nearby, and 6 hospitals just a short distance away.

    Choosing We Care Personal Care Agency means choosing a vibrant community where residents can receive personalized care in a warm and welcoming environment.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.8 miles)
    • Walgreens (0.9 miles)
    • CVS Pharmacy (1.2 miles)
    • Seven Mile Market (2.4 miles)
    • Rite Aid (2.7 miles)
    • CVS Pharmacy (2.8 miles)
    • Walgreens (3 miles)

    Physicians

    • University of Maryland Rehabilitation & Orthopaedic Institute (1.7 miles)
    • Omni Eye Specialists (3.2 miles)
    • Dr Richard A. Adler, Belcara Health Ophthalmology (3.6 miles)
    • Scottish Rite Speech & Language Center (3.9 miles)
    • Dr Kelman Office (4.2 miles)
    • St Paul Place Specialist OB GYN (4.2 miles)
    • University of Maryland Medical Center Midtown Professional Building (4.5 miles)

    Hospitals

    • Sinai Hospital Of Baltimore (2 miles)
    • Lifebridge Health Campus Service (3.4 miles)
    • MedStar Union Memorial Hospital (4.2 miles)
    • UMMC Midtown Campus (4.6 miles)
    • Baltimore VA Medical Center (4.8 miles)
    • University of Maryland Medical Center (4.9 miles)
    • Spring Grove Hospital Center (5.2 miles)

    Restaurants

    • McDonald's (2.9 miles)
    • Corinthian Lounge & Restaurant (3 miles)
    • Mt. Washington Tavern (3 miles)
    • Pepe's (3.4 miles)
    • Burger King (3.7 miles)
    • McDonald's (3.8 miles)
    • Chick-Fil-A (3.9 miles)

    Cafes

    • Miss Shirley's Cafe, Roland Park (3.3 miles)
    • Ceremony Coffee Roasters (4.8 miles)
    • Dooby's (4.8 miles)
    • Starbucks (4.8 miles)
    • Starbucks (6 miles)

    Parks

    • Lake Roland (3.5 miles)
    • Rodgers Forge Tot Lot (4.8 miles)
    • Rash Field (5.8 miles)
    • Meadowood Regional Park (5.8 miles)
    • Federal Hill Park (5.9 miles)
    • Patapsco Valley State Park (6 miles)

    Transportation

    • Penn Station (4.5 miles)

    Places of Worship

    • Brown Memorial Woodbrook Presbyterian Church (4.5 miles)

    Frequently Asked Questions

    Where is We Care Personal Care Agency?

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