Crest Haven

Pros

• They were delighted that Krispy Krunchy chicken was being sold at Wings and Things.
• They received exactly what they asked for on their first order.
• The food was very delicious.
• The service was wonderful.
• The customer service was nice.
• They liked the chicken tenders biscuit.

Cons

• They rate the service two stars due to inaccurate pickup and delivery.
• They had to wait around 8?9 pm for their order.
• They received Wings and Things chicken instead of Krispy Krunchy chicken.
• They were told Krispy Krunchy is all they sell, which did not match what was in their bag.
• The fries and chicken looked different and came in a different box than their previous order.
• They believe there was false advertising and they were charged more than advertised.
• The chicken tenders were overcooked, dry, and stringy, and the cheesesteak sub was overcooked as well.

Review

Excitement ran high for Wings and Things when Krispy Krunchy chicken was added to the menu, and many customers were thrilled to try something new from a familiar spot. The optimism, however, didn't hold up for everyone. One consumer described a late-evening pickup around 8 or 9 o'clock on a Thursday, a time when the restaurant is supposed to be closer to closing at 11:30. The order was for two Krispy Krunchy chicken 3-piece combos with fries, a simple enough request meant to be convenient after a long day. Instead of Krispy Krunchy, what landed in the bag was Wings and Things chicken and fries, a mix-up that left the customer perplexed and disappointed.

When the caller reached out to address the mix-up, the response added fuel to the frustration. The staff claimed that the establishment only sells Krispy Krunchy, yet the order clearly did not reflect that. The packaging itself amplified the confusion: the fries and chicken came in a different box than what had appeared in a prior Krispy Krunchy order, and the previous Krispy Krunchy box showed up in the bag then, while this time it did not. The experience painted a troubling picture of inconsistent handling at the point of sale, suggesting that the customer could be waiting for a Krispy Krunchy product that would never arrive, especially late in the day when inventory might be strained. The underlying worry was simple and fair: if Krispy Krunchy isn't being fulfilled correctly, how can customers trust what they're paying for?

Another thread in the feedback speaks to a larger issue of false advertising and pricing inconsistencies. A separate grievance involved a flyer boasting a meat lover pizza for $20.99, yet the customer was billed $27. The impression given by the advertisement clashed with the final price, leaving the customer feeling misled and dissatisfied with the service. The sentiment captured a broader frustration with the way promotions are presented and honored, reinforcing a sense that at least some marketing materials aren't translating accurately into the final receipt.

Quality concerns also surfaced in multiple food items, further eroding confidence in the establishment. A cheesesteak sub, tried a few weeks after the Krispy Krunchy controversy, was described as horrible and overcooked, with the meat dry. The chicken tenders fared no better in another report: six pieces were said to be dry, hard, and stringy, making them tough to chew and unappealing overall. The repeated emphasis on dry, overcooked textures suggests a broader issue with food preparation and consistency that undermines the potential appeal of the menu.

Price and portion concerns extended to seafood offerings as well. One reviewer balked at the idea that a small order of shrimp could cost six dollars, noting that five shrimp did not seem to justify the price and that they weren't even jumbo or extra-large. The critique extended beyond taste to value and transparency, paired with a complaint about "horrible customer service" in that moment. Taken together, these comments paint a picture of mismatched expectations: great flavor ideas on the menu marred by inconsistent execution, questionable value, and service that failed to reassure or correct the course.

Amidst the criticism, there were occasional bright spots and positive notes. A customer described very delicious food accompanied by wonderful service, specifically highlighting the chicken tenders and biscuit as satisfying choices when things go right. This contrast - between positive experiences and the recurring issues described elsewhere - suggests that the restaurant can deliver when processes are followed and the team is aligned on what to serve, how to package it, and how to communicate with guests. There was also a hint of skepticism about how some reviews are formed, with a stray remark that favorable feedback might be coming from family, implying a bias that makes genuine, balanced reviews even more valuable.

In sum, the collective feedback paints a picture of a restaurant juggling two divergent realities: potential excellence when Krispy Krunchy offerings are correctly prepared, packaged, and priced, and a string of missteps that undermine trust when orders go wrong, advertisements don't align with charges, and food quality slips into dry or overcooked territory. The underlying message is clear: customers want reliable accuracy in fulfillment, transparent pricing, and consistently cooked food that reflects the quality they expect from Krispy Krunchy and Wings and Things alike. Addressing these gaps - improving order accuracy, standardizing packaging, honoring promotions, and maintaining consistent cooking quality - could turn the mixed experiences into more uniformly positive ones.

This part of Baltimore, Maryland offers a convenient and accessible location for senior living with a variety of amenities nearby. There are several pharmacies within a short distance, making it easy to access medication and healthcare supplies. In terms of healthcare, there are reputable physicians and hospitals in the vicinity, providing quality medical care. The area also boasts a selection of restaurants and cafes for dining out or grabbing a quick bite to eat. Additionally, there are parks for leisurely walks or outdoor activities, as well as transportation options like Penn Station for easy travel access. Overall, this neighborhood provides a well-rounded environment with essential services and recreational opportunities for seniors looking to settle in the Baltimore area.

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.6 miles)
• Seven Mile Market (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (2.9 miles)

Physicians

• University of Maryland Rehabilitation & Orthopaedic Institute (1.4 miles)
• Omni Eye Specialists (3.4 miles)
• Scottish Rite Speech & Language Center (3.8 miles)
• Dr Richard A. Adler, Belcara Health Ophthalmology (3.9 miles)
• Pine Heights Integrative Health (4.1 miles)
• University of Maryland Medical Center Midtown Professional Building (4.2 miles)
• Wilkens Medical Center (4.5 miles)

Hospitals

• Sinai Hospital Of Baltimore (2.2 miles)
• Lifebridge Health Campus Service (3.8 miles)
• MedStar Union Memorial Hospital (4 miles)
• UMMC Midtown Campus (4.2 miles)
• Baltimore VA Medical Center (4.4 miles)
• University of Maryland Medical Center (4.5 miles)
• Spring Grove Hospital Center (4.8 miles)

Restaurants

• McDonald's (2.8 miles)
• Corinthian Lounge & Restaurant (3.2 miles)
• Mt. Washington Tavern (3.3 miles)
• Burger King (3.4 miles)
• Chick-Fil-A (3.6 miles)
• Pepe's (3.7 miles)
• McDonald's (4.3 miles)

Cafes

• Miss Shirley's Cafe, Roland Park (3.3 miles)
• Ceremony Coffee Roasters (4.4 miles)
• Dooby's (4.5 miles)
• Starbucks (4.9 miles)
• Starbucks (5.6 miles)

Parks

• Lake Roland (3.7 miles)
• Rodgers Forge Tot Lot (5 miles)
• Rash Field (5.4 miles)
• Federal Hill Park (5.5 miles)
• Patapsco Valley State Park (5.9 miles)
• Harbor Point Central Plaza (5.9 miles)

Transportation

• Penn Station (4.2 miles)

Places of Worship

• Brown Memorial Woodbrook Presbyterian Church (4.8 miles)