Wilson Manor

Pros

• Elevate Recovery has a thorough and engaging curriculum and a state-of-the-art facility.
• The Elevate staff are described as going above and beyond to support clients' recovery and mental health.
• The center is described as welcoming, warm, and professional, helping clients feel at home.
• Many reviewers credit Elevate with life-changing outcomes and long-term sobriety.
• Specific staff members (e.g., Shae, Shantel, Latoya, Nick) are highlighted for their supportive, personalized care.
• Families and alumni repeatedly endorse Elevate and would recommend its services.
• The program is portrayed as compassionate, dedicated, and genuinely caring about clients.
• Elevate is viewed as thorough, thoughtful, and capable of guiding clients through recovery, including medical and legal considerations.
• The facility is noted for being aesthetically pleasing and well-equipped.

Cons

• Elevate is described as a carceral-style rehab focused on control rather than recovery.
• Groups are chaotic, with clients overly medicated, nodding off, or talking over each other while facilitators do nothing.
• The partnership between Elevate and Living Changes housing is alleged to be fraudulent, appearing separate but operating as one under a 2.5 program designed for insurance billing rather than helping people.
• A reviewer calls Elevate disgusting, recounting that a client was expelled to the street during a setback and left without belongings, requiring police involvement to retrieve them.
• A warning is issued: do not use Elevate, as someone could be left on the street and the staff supposedly have no compassion.
• Another reviewer labels Elevate a terrible place with staff described as trash.

Review

Elevate Recovery Center sits at the center of a polarized set of experiences. On one side, reviewers describe a program that feels focused on control, rapid transitions, and billing logistics more than on genuine recovery. They allege chaotic group dynamics, clients who are overly medicated and unmonitored, and facilitators who seem disengaged or passive in the room. A recurring accusation is that Elevate operates alongside Living Changes housing as a single, "2.5 program" rather than as clearly separate entities, with the criticism echoing that the arrangement exists primarily to support insurance billing rather than patient-centered healing. Taken together, these voices cast Elevate as a place where the structure and incentives of the system may overshadow the needs and dignity of the people seeking help.

The most acute warnings come from a number of alarming anecdotes. One review describes a patient who had been attending outpatient therapy for two months, then faced a setback and was moved into PHP - only to be discharged and left outside the building with no belongings when a court date loomed and charges were supposedly being dropped. The account frames the event as inhumane and driven by a punitive, street-side reaction rather than a compassionate or orderly discharge. Another account claims staff assuaged a family with assurances they would be taking the patient to court for a favorable outcome, only for the patient to be discarded onto the street when charges persisted, with the response to retrieve belongings requiring police intervention. Across several entries, the language is stark: "do not use Elevate," "they have no compassion," and warnings that the facility can place someone on the street "in a heartbeat." These stories emphasize a perception that, for some individuals and families, the program can feel punitive, impersonal, and unsafe.

Yet these negative perspectives sit alongside a substantial cadre of highly positive experiences. Dozens of reviewers paint Elevate in glowing terms, praising its curriculum as thorough, engaging, and capable of addressing both mental health and substance use disorders. They celebrate a facility described as gorgeous and state-of-the-art, where staff members are said to go above and beyond to help with recovery in a holistic sense. For many clients, Elevate represents a turning point - a place where they learned about themselves, built lasting sobriety, and reconnected with purpose and hope. Some write of life-changing outcomes, including long-term sobriety (e.g., "3 years sober and counting") and a renewed sense of self-worth. In these accounts, the program's strength lies not only in content but in the warmth and competence of the people delivering it.

A large portion of the praise centers on specific staff and the quality of relationships built during treatment. Reviewers frequently cite individual counselors, technicians, and alumni coordinators by name, noting that they were "amazing," "warm and professional," or "extremely knowledgeable." Names like Shae, Shantel, Latoya, Jesse, Nick, Charles, Cole, Matt, Russ, Justin, and many others appear repeatedly as anchors of support and continuity. The gratitude often emphasizes a sense of being understood as whole people and of receiving individualized care - "a treatment plan designed specifically for my personal needs" - and the sense that staff genuinely care about clients' recovery journeys. The appreciation extends to the program's broader culture, with clients describing two-way communication, responsive follow-up, and staff who make people feel seen, welcomed, and valued.

The reviews also reveal a nuanced picture of the program's accessibility and consistency. Some clients describe initial challenges - sticking points around enrollment, or experiences where help did not come as promptly as hoped - but frequently these difficulties are framed as something the program eventually addresses through ongoing outreach and dedicated staff effort. The sentiment here is that Elevate can be deeply supportive and transformative when it works well, with staff members stepping in to sustain a client's trajectory even during difficult periods. This is paired with affection for the program's alumni networks and ongoing connections, which several reviewers credit with sustaining recovery well after completion.

Despite the overall glow of many testimonials, there is a persistent undercurrent of concern about the administrative and policy dimensions of Elevate. A few reviewers describe friction with enrollment, denial of services, or experiences that felt administratively harsh rather than therapeutic. One reviewer explicitly condemns a practice of denying treatment to potential clients, calling it disgusting. These accounts underscore a tension that can exist in growing treatment operations: when demand, coverage, and policy intersect with clinical intentions, the lived experiences of patients can diverge dramatically. The divergence appears most pronounced in discussions of discharge practices, insurance-driven workflows, and the perceived alignment (or misalignment) between the program's stated mission and the realities of how care is delivered and terminated.

Taken together, the collection of reviews presents a complex portrait: Elevate Recovery Center is a place where many people find real healing, hope, and lasting recovery, thanks to a curriculum they describe as comprehensive, a facility they regard as top-tier, and a staff praised for empathy, knowledge, and personalized attention. At the same time, there are credible, emotionally charged accounts of punitive treatment, discharges that feel abrupt or inconsistent, and concerns about the business and policy layers of the operation that can undermine trust and safety for some clients and their families. For anyone considering Elevate, the message from these accounts is clear but nuanced: the program can be profoundly effective and life-changing for many, but potential clients and families should ask pointed questions about the program's structure, the exact nature of the 2.5 program, discharge policies, and how the center balances clinical care with administrative and billing considerations. In exploring Elevate, as in any recovery journey, the fit will likely hinge on the specifics of individual needs, the quality of the local staff, and the degree to which a client feels heard, respected, and supported throughout the entire process - from intake to aftercare.

This area of Glen Burnie, Maryland, offers a convenient location with easy access to various amenities. There are several pharmacies nearby, making it convenient for seniors to access their medications. In addition, there are multiple transportation options such as the airport and light rail station for those who enjoy traveling. The area also offers a variety of dining options ranging from diners to fast food restaurants. For those looking to stay active, there are parks and recreational areas nearby. Places of worship are also easily accessible for spiritual needs. Overall, this neighborhood provides a range of services and activities that cater to the needs and interests of older adults looking to settle in the area.

Pharmacies

• Rite Aid (1.2 miles)
• Walgreens (1.7 miles)
• Rite Aid (2.8 miles)
• Mike's Pharmacy (3 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3.1 miles)
• Mike's Pharmacy - Mountain Rd (3.1 miles)

Transportation

• Baltimore/Washington International Thurgood Marshall Airport (BWI) (1.6 miles)
• Cromwell Station/Glen Burnie Light Rail Station (3.6 miles)
• Concourse D (5.4 miles)
• Concourse C (5.5 miles)
• BWI Baggage Claim 10 (5.5 miles)
• Security Checkpoint - Concourse D (5.6 miles)
• Concourse E (5.6 miles)

Physicians

• Mercy Personal Physicians (1.6 miles)
• Oakwood Medical Building (2.5 miles)
• Medical Arts Centre (3 miles)
• Mid Atlantic Neurology Consultants (3.3 miles)
• Maryland Primary Care Physicians (3.5 miles)
• Plastic Surgery Specialists (4.8 miles)
• Anne Arundel Dermatolo (4.8 miles)

Restaurants

• Double T Diner - Pasadena (1.6 miles)
• Honey Bee Diner (3 miles)
• Golden Corral (3.6 miles)
• McDonald's (3.6 miles)
• McDonald's (4 miles)
• Chick-Fil-A (4.1 miles)
• Chick-Fil-A (5 miles)

Cafes

• Panera Bread (1.9 miles)
• Big Bean (5.4 miles)
• Starbucks (8.4 miles)
• Starbucks (8.7 miles)
• Panera Bread (8.9 miles)
• Starbucks (9.1 miles)

Parks

• Sawmill Creek Park (3.7 miles)
• Randazzo Softball Park (4.7 miles)
• Fort McHenry National Monument and Historic Shrine (7.9 miles)
• Canton Waterfront Park (8.9 miles)
• North Point State Park (9 miles)

Places of Worship

• Heritage Community Church (5.6 miles)
• St John the Evangelist Church (5.7 miles)
• St Augustine's Church (8.8 miles)

Theaters

• Cinemark Holdings (8.2 miles)