Hammarlee House Apartments

Pros

• Hammerlee House has the potential to be a good place to live.
• Selena is always cleaning and has a smile on her face.
• Selena is the best manager they've had so far.
• Selena takes after her mom with her work ethics.
• The site manager, Selena, is praised for planning special events for residents and for caring for them and the building.
• The property is nice and clean.

Cons

• They report that their mother has been without air conditioning for a year despite multiple repair requests.
• Repairs are met with evasive responses and an unresponsive, dismissive contact.
• A staff remark that "If you are not happy here, just leave" is described as unacceptable for a senior resident.
• The advertised self-controlled heating and air conditioning is described as misleading.
• The building shows wear, with peeling wallpaper and dirty carpets, raising cleanliness concerns.
• Calls and emails go unanswered; a site visit found the management in disarray and described as a mess.
• Upkeep and maintenance are criticized as disappointing, with maintenance described as a shame.

Review

Hammerlee House presents itself as a place with strong potential for a comfortable community living experience, especially for seniors. The setting feels promising in many ways, and several residents speak warmly about the atmosphere and the sense of community. For some, the building and its grounds appear clean and inviting on the outside, and there is a clear fondness for the idea of living among neighbors who look out for one another. In particular, the presence of a capable site manager who takes pride in her work stands out in multiple accounts.

However, beneath the surface there are persistent and recurring problems that significantly affect daily life. A central issue for a number of residents is the lack of air conditioning. One mom has been without AC for over a year, despite repeated requests for repairs. The situation is compounded by evasive responses and a pattern of being redirected to a single contact who is often unresponsive and dismissive. One particularly troubling remark attributed to this contact - "If you are not happy here, just leave" - highlights a disappointing attitude toward a senior resident and raises concerns about how concerns are handled by management.

The discrepancy between what was promised in the apartment listing and what is experienced in practice is another source of frustration. The listing advertised self-controlled heating and air conditioning, a feature that would seem to give residents more autonomy and comfort. When repairs drag on or fail to materialize, the expectation that residents can control their climate independently may become more of a disappointment than a benefit. In cases where the AC cannot be resolved promptly, some reviews suggest relocating a resident to a different unit as a fair alternative, underscoring the reality that a working cooling system is a crucial baseline expectation for many renters.

Maintenance and upkeep also appear to be inconsistent. Several reviews point to visible signs of wear, such as peeling wallpaper and dirty carpets, which raise concerns about overall cleanliness and upkeep. The physical condition of the units seems to reflect longer-standing maintenance gaps, even if other aspects of the property pass a casual glance. This contrast - between outward appeal and interior wear - can be jarring for residents who value a well-kept living space.

Communication with management has often been described as fraught. Multiple calls and emails reportedly went unanswered, and a visit to the location revealed occupants actively managing the building in what some described as a chaotic situation. Phrases like "What a mess" underscore the frustration and dissatisfaction with how the management company operates. There is a sense that some residents feel the management structure is disorganized and that accountability is unclear, which adds to the overall stress of living in the building.

On the flip side, there are consistently positive notes about the site manager, Selena. Several residents credit her with exemplary dedication, noting that she is always involved in cleaning and maintaining a welcoming environment, often with a smile on her face. One review explicitly praises her as the best manager they've had and draws a parallel to her strong work ethic by saying she "takes after her mom." Multiple accounts emphasize that Selena is proactive in planning resident events and taking care of both people and the building, suggesting that her presence can substantially improve the day-to-day experience for many tenants.

Those with direct experience in the 62+ senior apartment section also weigh in with mixed sentiments. Some residents describe a strong sense of community and family-like care within the building, highlighting that the overall atmosphere can be positive and supportive. Others, however, express disappointment with the level of upkeep, noting that the problem isn't merely cosmetic but touches on the operational quality of the building. The sentiment aligns with a broader pattern: the same property can feel warm and welcoming in some moments, yet fall short in essential areas like maintenance and consistent communication in others.

In sum, Hammerlee House embodies a blend of strengths and shortcomings. The property has elements of a tight-knit community and moments of effective, caring management that can make living there a positive experience. Yet there are significant, ongoing maintenance and communication issues that affect residents' day-to-day comfort and satisfaction. Prospective renters, particularly those relying on consistent climate control and reliable maintenance, should weigh these factors carefully, keeping in mind that some residents have found solutions by advocating for change or relocation within the building. Addressing the gaps in HVAC reliability, responsiveness, and cleanliness would go a long way toward ensuring that the favorable aspects - community, care from some staff, and a sense of belonging - can be enjoyed without the accompanying frustrations.

This area of Glen Burnie, Maryland offers a variety of amenities and services that cater to the needs of seniors. There are several dining options nearby, including Honey Bee Diner and Golden Corral, as well as pharmacies such as CVS and Walgreens for convenient access to medications. Transportation options are easily accessible with the Cromwell Station/Glen Burnie Light Rail Station and Baltimore/Washington International Thurgood Marshall Airport located within a few miles. Nearby parks like Sawmill Creek Park provide opportunities for outdoor recreation, while medical facilities like Mercy Personal Physicians and South Baltimore County Medical Center offer healthcare services. Additionally, there are cafes like Panera Bread and Starbucks for socializing and enjoying coffee. Places of worship such as Heritage Community Church are also available for spiritual fulfillment. Overall, this area provides a convenient and diverse range of resources for seniors looking to settle in Glen Burnie.

Restaurants

• Honey Bee Diner (1 miles)
• Golden Corral (1.3 miles)
• Double T Diner - Pasadena (2.7 miles)
• Chick-Fil-A (3.1 miles)
• The Greene Turtle Sports Bar & Grille (3.3 miles)
• The Firkin & Flyer (3.4 miles)
• Silver Diner (3.5 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Rite Aid (1.2 miles)
• Walgreens (1.4 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Rite Aid (3 miles)
• Walgreens (3.1 miles)

Transportation

• Cromwell Station/Glen Burnie Light Rail Station (1.5 miles)
• Baltimore/Washington International Thurgood Marshall Airport (BWI) (2.6 miles)
• Concourse D (3.2 miles)
• Concourse C (3.4 miles)
• BWI Baggage Claim 10 (3.4 miles)
• Concourse E (3.4 miles)
• Security Checkpoint - Concourse D (3.4 miles)

Parks

• Sawmill Creek Park (1.9 miles)
• Randazzo Softball Park (4.4 miles)
• Fort McHenry National Monument and Historic Shrine (6.3 miles)
• Federal Hill Park (7.3 miles)
• Canton Waterfront Park (7.3 miles)
• Rash Field (7.3 miles)
• Harbor Point Central Plaza (7.3 miles)

Physicians

• Mid Atlantic Neurology Consultants (2.4 miles)
• Oakwood Medical Building (2.4 miles)
• Mercy Personal Physicians (2.5 miles)
• Medical Arts Centre (2.7 miles)
• Anne Arundel Dermatolo (5.7 miles)
• Maryland Primary Care Physicians (6 miles)
• South Baltimore County Medical Center | Kaiser Permanente (6.8 miles)

Cafes

• Panera Bread (3.6 miles)
• Starbucks (6.8 miles)
• Starbucks (7.2 miles)
• Panera Bread (7.4 miles)
• Pitango Bakery + Cafe (7.4 miles)
• Starbucks (7.4 miles)
• Starbucks (7.5 miles)

Places of Worship

• Heritage Community Church (5 miles)
• St Augustine's Church (6.4 miles)

Theaters

• Cinemark Holdings (6.5 miles)