Bello Machre

Pros

• The group at Bello Machre is amazing to work with and their organization and services are top notch.
• Bello Machre is a warm, caring place where staff and the people they support are kind-hearted.
• Bello Machre provides a wonderful experience for families, with caring staff and well-planned activities.
• The Day Program and Residential Program at Bello Machre provide attentive care, including health visits and hygiene attention.
• Volunteering at Bello Machre is a fulfilling and inspiring experience.
• Bello Machre is an awesome place to be, with a welcoming and supportive environment.
• Bello Machre's staff are courteous, supportive, and dedicated to the people they serve.
• Bello Machre creates a caring, family-like environment for both employees and individuals seeking service.
• Bello Machre is highly recommended by healthcare professionals and volunteers alike.

Cons

• They claim to help people with special needs but they mistreat them.
• They'd give zero stars due to a high turnover caused by poor treatment of staff.
• The company is not the greatest, with management blamed for creating a hostile environment and poor communication.
• A mother states her termination was wrongful and her character was assassinated.
• They allegedly twisted recordings and used them to end an employee's services instead of pursuing conflict resolution.
• They indicate housing opportunities were denied to a resident because he might annoy other residents.

Review

Bello Machre comes across in these accounts as a dedicated organization serving people with special needs through a combination of day programs and residential options, anchored in a culture that many describe as warm, caring, and family-like. Across numerous reviews, the overarching impression is that the agency genuinely strives to create a positive, supportive environment for both the individuals they serve and the staff who work with them. The tone from many contributors is one of gratitude for the organization's mission and the difference it makes in daily life, health, and personal growth.

A strong thread throughout the feedback is the sense that Bello Machre's staff are compassionate, patient, and committed. Reviewers repeatedly highlight kindness, helpfulness, and respect from caregivers and house directors, with particular praise for the personal attention given to health, hygiene, and safety. Parents and family members speak about doctors' visits being attended to and about activities being well planned and engaging. The organization is described as nurturing, with instances where the staff's care extended beyond basic duties to create meaningful experiences - such as dances, dinners, crafts, and well-organized outings - that contribute to a feeling of belonging and celebration for the people they support.

Several reviews offer vivid examples of individual and family success stories. One family notes their son has thrived in a Bello Machre group home and appreciates the ongoing collaboration with staff to address any concerns. Another describes how their daughter, after finishing a post-secondary program, has blossomed with Bello Machre's support - starting a small business making homemade products, selling at fairs and markets, and participating in community outings. There are testimonials about how Bello Machre helps with routine medical visits, daily care, and transportation to appointments, underscoring the practical, hands-on assistance that enables families to feel confident about their loved ones' well-being. The Organization is also praised for including people with disabilities in community life, through events and opportunities that broaden their experiences and social engagement.

The worker experience and organizational culture receive praise as well. Several reviewers praise Bello Machre as an outstanding place to work, noting the respect shown to staff and the supportive, family-oriented atmosphere. They describe a workplace where staff feel valued and where teamwork and mutual support are prioritized. The organization's responsiveness to protect and celebrate both employees and those served is highlighted, including appreciation for timely vaccination efforts and the sense that Bello Machre is more than just a business - it is a mission to save and enhance lives.

However, not all feedback is uniformly positive. A number of reviews raise serious concerns about management practices and staff treatment. Some recount experiences of mistreatment and a perception of high staff turnover, suggesting that while the people Bello Machre serves may receive excellent care, the internal environment for employees can be unstable or unsatisfying. Specific complaints mention a lack of dignity in certain circumstances, the insistence on gifts or tokens rather than recognizing staff with meaningful compensation, and a sense that conflict-resolution processes were not handled as hoped. One account describes a conflict with a manager that escalated into a broader complaint about how recordings and chain-of-command were interpreted, implying gaps in communication and fair problem-solving within the organization.

There are also pointed critiques about how some policies or practices affect people with disabilities. One reviewer asserts that their son was placed in a housing opportunity that did not suit him and later denied for reasons related to potential disruption to other residents. A pointed remark about autism-related admissions conveys a cautionary note, emphasizing the importance of equitable access and non-discriminatory practices in housing opportunities. These comments reflect a concern that, while Bello Machre can be a wonderful place for many, there are systemic issues that, if addressed, could further strengthen trust and outcomes for all involved.

Taken together, the collection of experiences paints a nuanced picture: Bello Machre is clearly valued by many families, individuals, and professionals for its dedication to care, health, and community participation. The organization is repeatedly praised for the warmth of its staff, the quality of direct care, and the meaningful programs that support personal growth and family life. At the same time, there are legitimate concerns about management style, communication, staffing stability, and some policy implementations that have left some staff and families feeling unheard or inadequately supported. For anyone considering Bello Machre, the messages are clear: expect heartfelt dedication and strong positives from the care and community aspects, but also be mindful of the areas where leadership and consistent staff support may be improved to ensure a consistently excellent experience across all residences and programs.

This area of Glen Burnie, Maryland offers a convenient location with easy access to essential amenities such as pharmacies, transportation options, cafes, restaurants, physicians' offices, parks, places of worship, theaters, and a hospital. With multiple pharmacy options nearby and medical facilities within a short distance, residents can easily access healthcare services. The neighborhood also provides various dining options and recreational activities for seniors to enjoy. Additionally, the proximity to Baltimore/Washington International Thurgood Marshall Airport and light rail station offers convenient transportation options for those looking to travel or visit family and friends. Overall, this part of Glen Burnie offers a well-rounded community with essential services and amenities for senior living.

Pharmacies

• Rite Aid (0.8 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2.8 miles)
• Mike's Pharmacy - Mountain Rd (2.9 miles)
• Rite Aid (3 miles)
• Mike's Pharmacy (3.1 miles)
• CVS Pharmacy (3.2 miles)

Transportation

• Baltimore/Washington International Thurgood Marshall Airport (BWI) (1.4 miles)
• Cromwell Station/Glen Burnie Light Rail Station (3.9 miles)
• Concourse D (5.7 miles)
• Concourse C (5.7 miles)
• BWI Baggage Claim 10 (5.8 miles)
• Security Checkpoint - Concourse D (5.9 miles)
• Security Checkpoint - Concourse C (5.9 miles)

Cafes

• Panera Bread (1.4 miles)
• Big Bean (4.9 miles)
• Starbucks (8.4 miles)
• Starbucks (9.1 miles)
• Starbucks (9.3 miles)

Restaurants

• Double T Diner - Pasadena (1.4 miles)
• Honey Bee Diner (3.3 miles)
• McDonald's (3.3 miles)
• McDonald's (3.7 miles)
• Chick-Fil-A (4.1 miles)
• Golden Corral (4.1 miles)
• Chick-Fil-A (4.4 miles)

Physicians

• Mercy Personal Physicians (1.4 miles)
• Oakwood Medical Building (2.5 miles)
• Medical Arts Centre (2.9 miles)
• Maryland Primary Care Physicians (3.2 miles)
• Mid Atlantic Neurology Consultants (3.3 miles)
• Plastic Surgery Specialists (4.3 miles)
• Anne Arundel Dermatolo (4.4 miles)

Parks

• Sawmill Creek Park (4 miles)
• Randazzo Softball Park (4.5 miles)
• Fort McHenry National Monument and Historic Shrine (8.5 miles)
• North Point State Park (9.3 miles)

Places of Worship

• St John the Evangelist Church (5.1 miles)
• Heritage Community Church (5.4 miles)
• St Augustine's Church (9.1 miles)

Theaters

• Cinemark Holdings (8.3 miles)

Hospitals

• Kimbrough Ambulatory Care Clinic Main Pharmacy (8.9 miles)