Sterling Care At Frostburg Village
SaveOne Kaylor Circle Rt36 & Rt40, Frostburg, MD 21532
For more information about senior living options: (844) 490-3973
Sterling Care At Frostburg Village offers competitively priced accommodations for residents, with monthly costs reflecting a thoughtful approach to affordability in comparison to both Garrett County and the broader Maryland area. For a semi-private room, residents can expect to pay $3,300, significantly lower than the county average of $4,467 and also below the state's average of $3,545. Similarly, for those seeking a studio layout, the monthly fee is set at $3,750 - again more economical than Garrett County's average of $5,176 and just below Maryland's average price of $4,656. This makes Sterling Care At Frostburg Village an appealing option for individuals looking for quality care while keeping budget considerations in mind.
| Floor plans | Sterling Care At Frostburg Village | Garrett County | Maryland |
|---|---|---|---|
| Semi-Private | $3,300 | $4,467 | $3,545 |
| Studio | $3,750 | $5,176 | $4,656 |
Across the collection of notes about Sterling Care, Frostburg and other Sterling Care facilities, the dominant thread is a mix of warmth and genuine care from many staff members paired with real concerns about staffing levels and consistency. A large majority of reviewers repeatedly credit the centers for cleanliness, friendly faces, and compassionate interactions, while a smaller but vocal group reports experiences that raise serious questions about staffing, responsiveness, and safety. Taken together, the impressions form a portrait of a place that many families rely on for attentive daily care, but where the experience can vary considerably by unit, shift, and individual staff.
Several reviewers paint a picture of a facility where staff members are consistently kind, approachable, and engaged with residents and their families. Phrases like "caring staff," "very pleasant," "employees who talk with us," and "front desk staff friendly and helpful" appear repeatedly. Families frequently note that residents are clean and well cared for, and that staff members take time to answer questions, explain care plans, and provide reassurance during visits. The atmosphere in many wings is described as welcoming, with residents getting attention from aides, nurses, and even the administrative team who greet visitors and help with sign-in processes. In several comments, family members highlight the visible warmth of individual staff members who stand out for their helpfulness and patience.
Cleanliness and a pleasant environment are recurring positives. Numerous reviewers mention that rooms and common areas are clean, and that the facilities look well maintained with holiday decorations and cheerful touches. Activities and engagement are cited as meaningful aspects of residents' daily lives - bingo is often mentioned as a highlight, and some notes reference other planned events like car shows or festive atmospheres that help lift spirits. Meals are described as satisfactory in at least some accounts, with attention paid to residents' comfort and enjoyment. In short, for many visitors, the physical environment and day-to-day interactions create a sense of a well-run, considerate community.
Individual staff members receive frequent praise, sometimes almost laudatory. Rhonda Miller is singled out in one account for going above and beyond, and multiple mentions describe aides and nurses who take extra time to address questions, ease anxieties, and ensure that families feel informed and reassured. Reviewers frequently recount positive bedside manner, patient education, and willingness to accommodate family preferences or needs. In the caregiver-to-caregiver sense, stories of dedicated nurses, aides, and front-desk staff abound, with several families expressing gratitude for the way staff handled transitional moments, such as helping a loved one settle into a new environment or supporting a family through a difficult week.
Family experiences around visits, communication, and involvement show both strength and strain. Some families emphasize how the staff respects family wishes and keeps lines of communication open, noting prompt responses to questions and clear explanations of treatment plans. The positive testimonials highlight staff who talk with visiting family members, coordinate with doctors, and make sure care decisions align with residents' needs and preferences. On the other hand, a thread of caution runs through several remarks: when a facility is perceived as understaffed or overextended, it becomes harder to arrange desired changes, and families report that getting adjustments can take weeks or even months. This tension between wanting collaborative, timely care and facing logistical constraints is a recurring theme that colors otherwise favorable impressions.
A particularly stark contrast emerges in one extended, highly critical account centered on a patient's experience in the Frostburg facility. This review details a troubling sequence: after a move into the center, the patient reportedly deteriorated in mobility and function, with the family worried about dementia, treatment decisions, and ongoing support. The reviewer describes an event where the patient was found in soiled bedding and lacking timely care despite calls for assistance; the staff reportedly appeared distracted, with communications gaps about antibiotics and medical records. The account also mentions a lack of immediate on-site doctor consultation during a weekend, with concerns about medications, the presence of a cat roaming the hall, and staff complaints about workload. The closing message from this reviewer is intensely admonitory: if you care about your loved one, do not choose this facility. It is important to treat this as a single, highly negative experience within a broader spectrum of reviews, but it is detailed enough to warrant serious consideration and further investigation by families evaluating Sterling Care Frostburg or similar locations.
Taken together, the reviews present a nuanced picture: many residents and families experience Sterling Care as a clean, friendly, and caring environment where staff can be highly responsive, attentive, and engaging. Yet there are clear warnings about understaffing, variability in how quickly changes can be implemented, and situations where care and communication fall short of expectations. The highly positive narratives emphasize compassionate care, individualized attention, and a sense of community fostered by proactive staff members. The more critical accounts compel prospective families to weigh staffing levels, consistency of care, and the importance of ongoing, transparent communication with the care team and administration.
In terms of guidance for families considering Sterling Care, the consensus suggests approaching placement with a balanced mindset. Reach out early to understand staffing levels on the specific wing or unit your loved one will join, ask how care plans are coordinated with physicians, and inquire about response times to call buttons and routine requests. If possible, observe a visit during peak hours and speak with multiple staff members to gauge consistency in communication and attentiveness. While many reviewers report feeling supported and grateful for the care their relatives receive, others advise caution and thorough due diligence, particularly if your loved one has heightened needs or if you have strong preferences about visitation, safety protocols, and promptness of care. Overall, Sterling Care appears to be a place where many families find compassionate, respectful care and a clean, welcoming environment; the experience, however, can vary, underscoring the importance of direct engagement with the facility to align expectations with reality.
Sterling Care at Frostburg Village is a premier assisted living community located in the peaceful town of Frostburg, MD. Our community offers Skilled Nursing Facility services, providing the highest level of care for our residents.
At Sterling Care, we prioritize comfort and convenience, offering a wide range of amenities to enhance the quality of life for our residents. Our air-conditioned facility ensures a pleasant environment regardless of the weather. We have an on-site beautician and beauty salon, allowing residents to always look and feel their best. Cable or satellite TV is available in each room for entertainment purposes. For ease of transportation, we offer community-operated transportation as well as assistance with scheduling non-medical transportation to doctor's appointments.
Our community features a computer center and Wi-Fi/high-speed internet access to keep residents connected with their loved ones and the outside world. Devotional services are available both off-site and on-site for those seeking spiritual nourishment. Residents can enjoy delicious meals in our dining room with restaurant-style dining or prepare their own meals in a fully furnished kitchenette within their private accommodations.
To promote physical activity and wellness, we provide a fitness room and outdoor spaces where residents can engage in various activities or simply enjoy nature in our beautiful garden. Additionally, our wellness center offers programs to support mental well-being.
The care services at Sterling Care are comprehensive and personalized to meet each resident's needs. Our 24-hour call system ensures that assistance is readily available around the clock, while 24-hour supervision provides peace of mind for both residents and their families. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff members also provide diabetic care and diabetes diets for those with specific dietary requirements.
Medication management is an essential aspect of our care services to ensure that medications are taken correctly and consistently. To foster socialization and engagement, we organize various activities including BBQs or picnics, book club meetings, and fitness programs. Additionally, we arrange live dance or theater performances and planned day trips to keep our residents entertained.
Within close proximity to Sterling Care, there are numerous amenities available for residents' convenience. There are cafes, parks, pharmacies, restaurants, transportation options, and places of worship nearby.
At Sterling Care at Frostburg Village, we are dedicated to providing exceptional care in a warm and welcoming environment. Our community fosters independence while ensuring the safety and well-being of each resident.
This part of Frostburg, Maryland, offers a variety of amenities within close proximity to each other, making it convenient for seniors looking to settle in the area. With a range of dining options including Japanese cuisine at Yamato, fast food favorites like Burger King and Chick-Fil-A, and local cafes like Clatter Coffee, there is something to suit every palate. The availability of medical facilities such as Frostburg Medical Center and pharmacies like The Medicine Shoppe Pharmacy ensures easy access to healthcare services. Additionally, transportation options are readily accessible with the Frostburg Train Station nearby and car rental services available for those who prefer to drive. Nearby places of worship also provide opportunities for spiritual fulfillment, while parks like Paris N. Glendening Recreation Complex offer outdoor recreational activities for seniors looking to stay active and engaged in the community.
Sterling Care At Frostburg Village offers competitively priced accommodations for residents, with monthly costs reflecting a thoughtful approach to affordability in comparison to both Garrett County and the broader Maryland area. For a semi-private room, residents can expect to pay $3,300, significantly lower than the county average of $4,467 and also below the state's average of $3,545. Similarly, for those seeking a studio layout, the monthly fee is set at $3,750 - again more economical than Garrett County's average of $5,176 and just below Maryland's average price of $4,656. This makes Sterling Care At Frostburg Village an appealing option for individuals looking for quality care while keeping budget considerations in mind.
Sterling Care At Frostburg Village is located at One Kaylor Circle Rt36 & Rt40, Frostburg, MD 21532 in Garrett County, Maryland
Yes, Sterling Care At Frostburg Village allows both dogs and cats.
Sterling Care At Frostburg Village on seniors.fyi includes 4 photos including images showing flag, vintage, building, trees, windows, gazebo, outdoors, recreation, and more.
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