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4.8 from 35 reviews
5 stars
31
4 stars
3
3 stars
0
2 stars
0
1 stars
1
Overall Review of Comfort Keepers, Cumberland, MD
common28 reviews mention this
Caregivers are described as attentive
Residents and families repeatedly describe caregivers as caring, professional, and attentive to changing needs.
Many reviews focus on the day-to-day care and the caregivers’ approachability, patience, and compassion. Families mention communication and support that helps them feel at ease, including caregivers who adjust when needs change and who show respect for personal routines. Several reviews also describe caregivers going beyond basics like keeping the home clean and engaging the person in meaningful ways.
common6 reviews mention this
Families praise staying at home
Reviews commonly emphasize how care helps loved ones stay where they are most comfortable.
A recurring theme is being able to keep a loved one at home rather than moving to a facility. Families describe peace of mind when they are away from the home and flexibility from caregivers that supports day-to-day independence. One review specifically says care prevented a facility move, and another says the situation allowed a loved one to remain at home where they wanted to be.
caveat7 reviews mention this
Office responsiveness is mostly praised
Families often praise office support and quick help, but at least one review reports no follow-up.
Several reviews mention easy scheduling, smooth billing, and an office team that answers questions and responds when help is needed. Some families also describe being able to call anytime and receiving ongoing support. One review, however, says they did not receive a promised callback after reaching out, which contrasts with the otherwise frequent responsiveness mentions.
common4 reviews mention this
Support for dementia and hospice
Residents and families mention specialized support during dementia and hospice periods.
A handful of reviews reference dementia-related challenges and describe caregivers and nursing staff as flexible and supportive as needs evolve. One review highlights dementia care with patience and interactive support, and another describes helping a person with cognitive and memory issues by maintaining routines. There is also a hospice-related review describing care coordination and caregivers who stayed longer when extra help was needed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
This area of Durham, Maryland offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient living environment. With a selection of restaurants, pharmacies, places of worship, physicians, transportation options, cafes, parks, and even a hospital nearby, residents have easy access to essential services. The close proximity of churches like Cresaptown United Methodist Church and healthcare facilities such as Wmhs Primary Care Center provides residents with opportunities for spiritual fulfillment and medical care. Additionally, the availability of dining options like Livvys SoftServe and New Wasabi Steakhouse cater to diverse tastes. Overall, this area provides a well-rounded community with resources that can support an active and fulfilling senior lifestyle.
Restaurants
Livvys SoftServe (0.2 miles)
Lashbaugh's Bar & Grill (0.2 miles)
Shooters Bar & Grill (1.9 miles)
New Wasabi Steakhouse (2.4 miles)
Chick-Fil-A (2.4 miles)
Ruby Tuesday (2.7 miles)
McDonald's (2.7 miles)
Places of Worship
Cresaptown United Methodist Church (0.3 miles)
Christ Lutheran Church (2.5 miles)
Lavale Baptist Church (3 miles)
Vale Summit United Methodist Church (3.9 miles)
Faith Presbyterian Church (3.9 miles)
Lavale United Methodist Church (4.2 miles)
Church of Jesus Christ of Latter Day Saints (4.3 miles)
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Comprehensive care options with on-site/off-site activities and private bathrooms.
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