Tender Care

1701 North Bentalou Street, Baltimore, MD 21216

For more information about senior living options: (844) 490-3973

5 from 36 reviews
5 stars
35
4 stars
1
3 stars
0
2 stars
0
1 stars
0

Assisted Living

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    Overall Review of Tender Care

    Pros

    • pro Tender Care Nursing Agency is praised for providing special care and time to clients.
    • pro Chantale is highly regarded for her excellent care.
    • pro The Tender Care team is supportive and management truly cares about both staff and clients in a respectful environment.
    • pro Dr. Matilda Charles is consistently acknowledged for recognizing team members' hard work, which motivates the staff.
    • pro Merry Mae is described as proactive, thorough, and life-saving in providing aid.
    • pro Tender Care's management is noted for going above and beyond to foster growth, wellbeing, and job satisfaction.
    • pro The nursing aides are described as exceptional, intelligent, personable, well trained, and often going above and beyond.
    • pro Matilda Charles is portrayed as professional, warm, and easy to communicate with, inspiring trust in clients.

    Review

    Tender Care Nursing Agency has earned a chorus of heartfelt praise from clients and families who have experienced its care firsthand. Across many testimonials, the thread is clear: a leadership team that genuinely cares about both staff and clients, a culture that respects and nourishes growth, and a steadfast commitment to compassionate, reliable home health support. One client notes that the environment is very respectful and encourages compassion and development, emphasizing that the management team, especially Dr. Matilda Charles, consistently recognizes team members' hard work. The sense is that when staff feel valued, clients receive consistently attentive and thoughtful care.

    A standout example of the agency's hands-on impact is the experience of a family that was quickly set up with a wonderful aide, Merry Mae, who joined five days a week. She carried out laundry, grocery shopping, light housekeeping, and more, taking the initiative rather than waiting to be told what to do. Her fearlessness in trying new recipes turned into dinners that were not only nutritious but delicious, and the family described her as a life-saver - someone who handled tasks they simply couldn't manage themselves and did so with meticulous care. Such proactive, thoughtful service is echoed by many clients who feel that Tender Care consistently goes above and beyond to meet daily needs.

    Behind the scenes, the agency's own staff describe a culture that fosters growth, appreciation, and belonging. A team member who began with Tender Care as a teenager shared how, over roughly a year, the organization helped her grow into a trusted professional, eventually becoming a PCC in the office while still loving the hands-on work of a GNA/CNA. The employee highlighted Dr. Matilda as an extraordinary leader - caring, compassionate, and consistently supportive - and noted that this atmosphere allowed them to feel respected and valued. The sentiment is that Tender Care isn't just a job; it's a place where people can thrive and feel their contributions truly matter.

    Individual aides have also left lasting impressions on clients and families. Marime, for instance, cared for a patient during three painful nights of back pain, took charge, and kept the environment orderly and calm. Elizabeth has been a dependable presence, transporting a client and wheelchair to Mercy, Wilmer, and doctor visits, making a tangible difference in daily life and recovery. Families repeatedly praise aides for their reliability, kindness, professionalism, and thoughtful care, underscoring that the team consistently demonstrates intelligent, humane, and attentive service - care that feels personalized and respectful, almost as if tending to a family member.

    The agency's responsiveness and flexibility emerge as another recurring theme. Families describe scenarios where Tender Care provided great temporary aides when needed and where the owner personally tailored packages to fit budgets, followed by complimentary follow-up visits after paid services concluded. Such willingness to adjust to changing circumstances and to stay engaged with the client's ongoing needs reinforces the sense of partnership that clients notice and value. Claudette, who coordinates scheduling, is singled out for being responsive, kind, and helpful, reinforcing the impression that the agency's operations are as compassionate as their care.

    Across many testimonies, Tender Care's impact extends beyond individual shifts to whole families coping with illness, aging, or recovery. Clients speak of caretakers who are consistently intelligent, personable, and well trained, who often go above and beyond to support families through their most challenging times. The nursing staff in particular is described as the most caring and competent in the Baltimore area, with families quickly forming trusting relationships with caregivers who feel like extensions of their own family members. The care provided is not just about meeting medical needs; it also encompasses emotional support, companionship, and a reassuring sense of security for both clients and their loved ones.

    In closing, the overarching message from these experiences is one of deep gratitude and strong recommendation. Families express thanks for the meaningful, dependable care their loved ones receive from Tender Care Nursing, noting improvements in wellbeing and a renewed sense of hope. They emphasize that the agency's combination of compassionate leadership, capable and considerate aides, and flexible, client-centered service creates a partnership that families come to rely on. For many, Tender Care has become more than a service - it is a trusted ally in managing care with dignity, respect, and warmth.

    Features

    Housing

    • 3 resident community capacity 3 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Baltimore-Washington International (9 miles away) Baltimore-Washington International (9 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Tender Care in Baltimore, MD is an exceptional assisted living community that offers a comfortable and caring environment for seniors. Our residents enjoy a range of amenities to ensure their well-being and convenience.

    Our dining room provides nutritious and delicious meals for our residents, accommodating special dietary restrictions. The community is fully furnished, offering spacious and comfortable living spaces. Residents can also take advantage of our beautiful garden and outdoor space, perfect for relaxation or socializing with fellow residents.

    We understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services to our residents. Additionally, our move-in coordination ensures a smooth transition into our community.

    At Tender Care, we prioritize the health and happiness of our residents. Our care services include assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure optimal care for each individual resident. Our dedicated staff is trained in diabetes diet management, medication management, and meeting any special dietary restrictions.

    Transportation arrangements are available for medical needs as well as doctors' appointments. We want to make sure our residents have easy access to the necessary healthcare services they require.

    To promote an active lifestyle, we offer scheduled daily activities to keep our residents engaged and entertained. Whether it's participating in group exercises or joining in on social events or game nights, there is always something fun happening at Tender Care.

    Conveniently located near various amenities, our community has 7 cafes, 7 parks, 26 pharmacies, 12 physicians' offices, 26 restaurants nearby. Additionally, there is transportation readily accessible for added convenience. Furthermore, knowing that there are 11 hospitals nearby provides peace of mind in case of emergencies.

    Tender Care in Baltimore truly focuses on providing compassionate assisted living services combined with top-notch amenities to meet the unique needs of each resident while promoting independence and quality of life.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (1 miles)
    • Walgreens (1.4 miles)
    • Walgreens (1.7 miles)
    • Rite Aid (1.9 miles)
    • Walgreens (1.9 miles)
    • Walgreens (2 miles)
    • Walgreens (2 miles)

    Restaurants

    • Burger King (1.7 miles)
    • Trinacria Macaroni Works (1.9 miles)
    • Pickles Pub (2.3 miles)
    • The Yard (2.3 miles)
    • Pratt Street Ale House (2.4 miles)
    • McDonald's (2.6 miles)
    • Phillips Seafood (2.9 miles)

    Physicians

    • University of Maryland Medical Center Midtown Professional Building (1.8 miles)
    • Wozniak Marcella University of Maryland Medical Center Neurology (2.2 miles)
    • University Health Center (2.2 miles)
    • Scottish Rite Speech & Language Center (2.7 miles)
    • East Baltimore Medical Center (2.7 miles)
    • Pine Heights Integrative Health (2.8 miles)
    • Jai Medical Center (2.9 miles)

    Hospitals

    • UMMC Midtown Campus (1.9 miles)
    • Baltimore VA Medical Center (2 miles)
    • University of Maryland Medical Center (2.1 miles)
    • MedStar Union Memorial Hospital (2.6 miles)
    • Sinai Hospital Of Baltimore (3.1 miles)
    • Johns Hopkins Outpatient Pharmacy (3.2 miles)
    • Kennedy Krieger Institute (3.3 miles)

    Transportation

    • Penn Station (2 miles)

    Cafes

    • Ceremony Coffee Roasters (2 miles)
    • Dooby's (2.1 miles)
    • Miss Shirley's Cafe, Roland Park (2.8 miles)
    • Starbucks (3.2 miles)
    • Pitango Bakery + Cafe (3.8 miles)
    • Starbucks (4.4 miles)
    • Starbucks (4.5 miles)

    Parks

    • Rash Field (3 miles)
    • Federal Hill Park (3.1 miles)
    • Harbor Point Central Plaza (3.5 miles)
    • Patterson Park (4.3 miles)
    • Patterson Park Annex (4.4 miles)
    • Lake Roland (4.6 miles)
    • Canton Waterfront Park (4.8 miles)

    Places of Worship

    • Brown Memorial Woodbrook Presbyterian Church (5.1 miles)

    Frequently Asked Questions

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    Nearby Communities

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