1701 North Bentalou Street, Baltimore, MD 21216
For more information about senior living options: (844) 490-3973
Chantale is great. Tender Care's team is supportive and management genuinely cares about staff and clients. Dr. Matilda Charles consistently acknowledges team members' hard work, motivating them to excel. Tender Care quickly assigns capable aides who take initiative and perform tasks meticulously. Marime is wonderful, proactive, and professional. Elizabeth is responsible, friendly, efficient, and caring. Matilda Charles is warm, compassionate, and a strong, responsive leader. Tender Care aides are intelligent, personable, well-trained, and often go above and beyond. The services are flexible and the owner and staff are highly responsive to changing needs. The nursing staff are very caring, competent, and dependable. The agency exceeds expectations and comes highly recommended. Families feel grateful, reassured, and supported by Tender Care.
One family described the caregiver they initially found as negligent in providing adequate services. Another family noted that their mother was absolutely opposed to having help. A reviewer stated that COVID restrictions prevented the family from visiting their mother, causing distress.Tender Care Nursing Agency is best suited for families that want deeply personal, in-home senior care delivered with compassion, consistency, and practical expertise. It shines for aging parents or recovering loved ones who need help with daily living activities, errands, light housekeeping, and mobility in the comfort of home, all under a leadership team that prioritizes meticulous matching and clear, responsive communication. Those who value a caregiver who truly feels like family - someone who arrives with initiative and steadiness - will find this model especially compelling. Families seeking a traditional, campus-style assisted living or round-the-clock on-site clinical oversight should consider alternatives such as a blended home-health option or an actual facility with structured programming.
At the heart of Tender Care is Matilda Charles, the owner who personally steers the placement process. The reviews repeatedly highlight leadership that combines high expectations with genuine care for staff and clients. This creates a culture where aides are not just technicians but dependable, empathetic partners in care. The team is described as supportive and respectful, with managers who acknowledge hard work and set a tone that encourages growth. The practical result is caregivers who arrive prepared, engaged, and ready to adapt to shifting needs, with families trusting the match they've been given.
Caregiver quality and the ability to tailor service emerge as dramatic strengths. Aides routinely handle laundry, grocery shopping, light housekeeping, meal preparation, and transportation, while also stepping beyond the basics to restore routine and dignity for clients. The most powerful stories feature caregivers who anticipate what needs to be done, manage mobility with tact, and navigate complex situations with calm competence. Several aides - names recur in testimonials - are described as life-savers, turning difficult days into manageable ones and becoming trusted links between clients, families, and medical teams.
One notable caveat concerns the nature of home-based care itself. The model depends on consistent caregiver availability and thoughtful matching over time. While turnover is not portrayed as a systemic problem, the reality of any agency-based service means some days may hinge on who is available, and expectations should be anchored to reliable scheduling and explicit contingency plans. Additionally, Tender Care operates outside of a campus setting, so families should not expect built-in social programming, on-site recreation, or 24/7 clinical presence. For those who need a community environment with around-the-clock supervision, alternatives should be explored.
Nonetheless, the proven strengths more than compensate for those caveats. The leadership-driven commitment to individualized placement translates into real peace of mind: families are not left to navigate complex care alone, and packages can be adjusted to fit budgets without sacrificing care quality. The ability to respond quickly to changing needs, to coordinate transportation, and to provide follow-up or extended support demonstrates a service model that treats clients as partners. In practice, Tender Care delivers a humane, knowledgeable, and dependable level of care that becomes an essential support system for many families during challenging times.
Bottom line: Tender Care Nursing Agency is the clear choice for households seeking highly personalized, compassionate in-home care with strong leadership and thoughtful caregiver matching. It is ideal for families prioritizing continuity, warmth, and practical assistance with activities of daily living, mobility, and rehab within a home setting. If a family's goal is a community living environment with comprehensive 24/7 supervision or a robust on-site social ecosystem, alternatives - such as traditional assisted living or other facility-based options - should be considered. To move forward, request a tailored caregiver match, discuss budget and scheduling, verify references, and agree on a short trial period to confirm compatibility. When a match clicks, Tender Care's combination of professionalism and humanity offers lasting, reliable support.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tender Care in Baltimore, MD is an exceptional assisted living community that offers a comfortable and caring environment for seniors. Our residents enjoy a range of amenities to ensure their well-being and convenience.
Our dining room provides nutritious and delicious meals for our residents, accommodating special dietary restrictions. The community is fully furnished, offering spacious and comfortable living spaces. Residents can also take advantage of our beautiful garden and outdoor space, perfect for relaxation or socializing with fellow residents.
We understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services to our residents. Additionally, our move-in coordination ensures a smooth transition into our community.
At Tender Care, we prioritize the health and happiness of our residents. Our care services include assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure optimal care for each individual resident. Our dedicated staff is trained in diabetes diet management, medication management, and meeting any special dietary restrictions.
Transportation arrangements are available for medical needs as well as doctors' appointments. We want to make sure our residents have easy access to the necessary healthcare services they require.
To promote an active lifestyle, we offer scheduled daily activities to keep our residents engaged and entertained. Whether it's participating in group exercises or joining in on social events or game nights, there is always something fun happening at Tender Care.
Conveniently located near various amenities, our community has 7 cafes, 7 parks, 26 pharmacies, 12 physicians' offices, 26 restaurants nearby. Additionally, there is transportation readily accessible for added convenience. Furthermore, knowing that there are 11 hospitals nearby provides peace of mind in case of emergencies.
Tender Care in Baltimore truly focuses on providing compassionate assisted living services combined with top-notch amenities to meet the unique needs of each resident while promoting independence and quality of life.
Tender Care is located at 1701 North Bentalou Street, Baltimore, MD 21216 in Baltimore city, Maryland
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