1200 North Bentalou Street, Baltimore, MD 21216
For more information about senior living options: (844) 490-3973
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Angel Network of Baltimore has clearly been a beacon of compassionate care for families dealing with end-of-life transitions and ongoing support in a way that stands apart. For Laura, a mother who entered hospice care under their roof a little over a month ago, the experience was marked by consistent cleanliness, meticulous attention to daily needs, and a warmth that carried through every interaction. The team - Mimi, Mike, Nadia, and the rest - was repeatedly described as doing more than the job required, with notes about never leaving her untidy and always keeping her clean, even joking about how clean they kept her at times. Mike, in particular, was remembered for his gentle persistence in trying to encourage her appetite, a small but meaningful effort that became a cherished memory for the family. The care team's small acts of kindness, like sharing watermelon - something Laura loved - felt emblematic of a place that paid attention to what made her feel comfortable and cherished.
What mattered most to many reviewers was not just the day-to-day routines but the way the care facilitated a peaceful, dignified transition. The family spoken of their gratitude that Laura could spend her final days in a setting where she felt safe and cared for, rather than in a facility that felt cold or clinical. The support they described helped Laura move toward her Heavenly home with serenity, aligning with the family's long-held wishes and beliefs. This sense that the angels' network around them allowed such a transition is a recurring theme: a place where someone's desire to be with Jesus could be honored by the tender, professional care around them. The positive sentiment extended beyond Laura's passing, with a strong overall recommendation to anyone seeking excellent, attentive care for a loved one.
There is also a strong thread about access and advocacy. Mimi, the owner, is portrayed not only as a supervisor but as a personal advocate who goes above and beyond for the families she serves. One reviewer highlighted Mimi's impact when other facilities would not accept their mother for long-term placement. In that moment, the Angel Network became a lifeline, offering guidance, placement support, and a plan that allowed the family to feel secure about their loved one's future. This point speaks to the network's willingness to step in at difficult moments, to coordinate care, and to work out tailored arrangements that honor each person's needs and preferences.
Another strong impression comes from a December 2024 experience that a reviewer described in vivid detail. They entered the facility broken, emotionally and physically worn down, and emerged by the end of January as a healthier person, thanks to the team's diligent, caring, and sustaining approach. The contributors named - Mimi, Mike, Nadia, and others on the team - were described as making the person feel cared about in a way that went beyond simple obligation, combining attentiveness with genuine compassion. The everyday routines were praised as well: the meals, especially the fact that the food was good, the room cleanliness, the daily housekeeping, and even small rituals like offering a cold glass of water with medication. There were moments of laughter and conversation that helped ease the burden of months of immobility and isolation, underscoring a holistic approach to well-being that included mental and emotional support alongside physical care. The reviewer ultimately rated their experience highly, even declaring a near-perfect impression.
Beyond the primary stories of Laura and the December experience, other voices spoke to the network's ability to support relationships and personal connections. One reviewer shared that their best friend had received attentive, compassionate care at the facility, and they could not be happier with the level of attention and the care provided. This sentiment underscores a consistent theme: the care team treats residents not as patients alone, but as people who matter, with individual histories and needs that deserve thoughtful responses from caregivers who listen and respond with empathy.
A final, heartfelt note centers on Mimi's personal dedication and the family's gratitude for the care offered to a father figure. The reviewer described Mimi as patient, caring, and polite, with an environment that is consistently clean and well maintained. There was a special recognition of the moment when Mimi thoughtfully provided the father with his own comforts - his favorite team-themed bedding and pillow - demonstrating how the staff works to make residents feel at home and valued from the moment they arrive. The people who work there - the aides as well as the broader team - were described as kind and patient, reinforcing the impression of a place that not only meets clinical needs but also nurtures emotional comfort and human connection. The overall message was one of strong endorsement: this is an assisted living facility worth considering for families seeking compassionate, comprehensive care for their loved ones.
Taken together, these perspectives paint a cohesive portrait of Angel Network of Baltimore as a community where care is lived out through everyday acts of cleanliness, attentiveness, and warmth; where staff members like Mimi, Mike, and Nadia are remembered for their steadfast dedication and personal touch; and where families feel supported in very challenging moments, from end-of-life transitions to long-term placement challenges. The stories speak to a culture of dignity, respect, and genuine concern - an environment that families repeatedly describe as a place they would unhesitatingly recommend to others seeking the best possible care for their loved ones.
Pho Assisted Living I is a welcoming and conveniently located community in Baltimore, MD. Our residents enjoy a variety of amenities and care services designed to enhance their quality of life and provide peace of mind.
Our dining room offers delicious meals prepared by our professional staff, catering to special dietary restrictions. The fully furnished accommodations create a comfortable and cozy living space for our residents. We also have outdoor spaces and gardens where residents can relax and enjoy the fresh air.
To ensure cleanliness and organization, we provide housekeeping services for our residents. Additionally, our dedicated staff assists with move-in coordination for a smooth transition into our community.
We understand the importance of staying connected, which is why we offer telephone services as well as Wi-Fi/high-speed internet access throughout the community. This allows residents to easily stay in touch with loved ones or engage in online activities.
At Pho Assisted Living I, we prioritize the health and well-being of our residents. Our care services include assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure proper communication and support for each resident's specific needs.
For those with diabetes or special dietary restrictions, we offer specialized meal preparation and service. Medication management is provided to ensure that residents receive their medications on time and in the correct dosages.
Transportation arrangements are available for medical appointments, ensuring that our residents can conveniently access necessary healthcare services. In addition, various amenities are easily accessible nearby including cafes, parks, pharmacies, restaurants, transportation options, physicians' offices, and hospitals.
To promote an active lifestyle and social engagement among our residents, we offer scheduled daily activities that cater to different interests and abilities.
Pho Assisted Living I strives to provide a supportive environment where residents feel at home while receiving the personalized care they need.
Pho Assisted Living I is located at 1200 North Bentalou Street, Baltimore, MD 21216 in Baltimore city, Maryland
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