114 Victoria Drive, Westbrook, ME 04092
For more information about senior living options: (844) 490-3973
A great place with very helpful people, and friendly too! Good people to help Awesome place tp work Excellent great person
The staff member is accused of slandering and disrespecting a dead man, which is described as disgusting and unacceptable. The organization is criticized for not emphasizing the term "movement" in its mission statement. The place is portrayed as awful and inaccessible, with people having to show up multiple times without an appointment before they can schedule one. The clinic is said to treat clients as lifelong customers rather than acknowledging it's meant to be a two-year program. A nurse practitioner is described as unable to help and planning to quit soon, disrupting continuity of care. A provider is alleged to have put the patient back on a medication that previously failed, pressuring the patient to accept the change or be deemed difficult. The system is depicted as offering only one medication change and urging patients to wait a month if they don't like it, which is seen as coercive. There is a severe allegation of medical kidnapping of a child, with the family withheld despite evidence against abuse, and calls for fines and closure. Spurwink is described as unsafe, with workers allegedly physically mishandling a client and requiring lifeguard intervention; the program is not recommended.The collection of reviews paints a complicated and often troubling portrait of care in this network, with voices ranging from strongly negative to briefly positive. On the harsh end, several reviewers describe experiences that feel chaotic and disjointed, where access to care is confusing, continuity is fragile, and safety and respect for patients and families are repeatedly called into question. A recurring thread is disappointment with how appointments are scheduled, how quickly a patient can actually be seen, and how stable the care teams are over time. In one pointed accusation, a reviewer claims that an employee slandered a deceased man and argues that a staff member named Jenna should be removed, framing this as emblematic of a broader culture they see as disrespectful and unprofessional. It's not presented as a generic complaint, but as a serious grievance against conduct the reviewer believes undermines trust and dignity.
Several messages emphasize a perceived misalignment between the organization's stated mission and the lived experience of clients. One reviewer questions the emphasis on the word "movement" in the mission statement, suggesting the wording signals a focus that may not align with the needs of individual clients. Another person reflects that, given their experience, the organization appears to treat people as lifelong clients rather than aiming for time-limited, goal-focused support. The critique shifts from philosophical to practical: the reviewer urges avoidance of the place if someone is self-sufficient, and contends that the Elm Street location embodies something different from what the community might expect or need. The Lewiston reference adds to a sense that the organization is part of a broader network that reviewers feel can be opaque or unhelpful.
Access and scheduling emerge as a core pain point in multiple accounts. One reviewer recounts showing up three times without an appointment before they would even schedule an actual visit, followed by a frustrating sequence of provider changes and delayed care. They describe finally meeting a nurse practitioner who admits she can't help and will be leaving in two weeks, followed by a month-long gap before the next provider steps in. The reviewer details a pattern in which a new provider restarts a prior medication that had not worked, and implies a pressing pressure to accept the day's prescribed change in order to obtain care. The sentiment is that any deviation from the day's recommended plan can lead to the patient being deemed "difficult," and that the system punishes autonomy or skepticism rather than supporting ongoing evaluation and adjustment. The overall drumbeat is one of slow progress, with months elapsing between appointments and a sense that patients must endure the process rather than actively drive their own treatment.
A parallel cluster of complaints centers on the quality and consistency of psychiatric care. Several accounts describe a cycle of medication changes that feel superficial or insufficient, with patients feeling that providers are more intent on ticking a box or prescribing what they think will work than on listening to what the patient reports about effectiveness or side effects. One reviewer talks about dismissive responses when a patient rejects today's suggested medication change, suggesting that patient agency is undervalued. They contrast this with the broader claim that "this medication isn't working or is hurting me," yet they still feel obliged to "suck it up" and continue navigating a system where appointment gaps and staff turnover interrupt any meaningful therapeutic relationship. There is also a sense that information sharing across providers - while possibly designed to improve coordination - is experienced as inconsistent in its impact on day-to-day care, leaving patients feeling they must prove their needs repeatedly rather than being trusted to manage their own treatment.
Families and safety concerns appear in a more startling light in some reviews. A few reviewers raise alarms about practices involving children and the treatment environment. One reviewer describes a dramatic allegation of "medical kidnapping" of a child and accuses the organization of withholding the child from the family despite substantial evidence against abuse. This is presented as part of a broader accusation that the organization has harmed families and traumatized children, with demands for legal accountability, fines, and closure. Another reviewer recounts a dangerous incident in which Spurwink workers, in an adult behavioral program, allegedly used physical force with a client under their supervision. The client was not registered for a swim class, and the reviewer claims the workers refused to redirect to a safer task, necessitating intervention by a lifeguard. These accounts contribute to a perception that certain programs within the network may not always adhere to safety norms expected in therapeutic settings, and that the public record of incidents can be unsettling for those considering involvement.
Against this backdrop of concerns, a number of reviewers balance the picture with positive notes. Several people describe the organization as a place with "very helpful" and "friendly" staff, and not all experiences are negative. Some reviewers say they found good people to help, and even explicitly praise individuals, such as mentioning Kim Foster as a longstanding positive contact. A few reviewers share their personal anecdotes of favorable outcomes or moments of connection, including a perception of being valued in some interactions. There are also lighter, more pragmatic anecdotes: one reviewer notes their wife was offered a job after visiting for orientation, and another mentions a pleasant visit with a staff member after years apart. A few reviewers even characterize the environment as an "awesome place to work," suggesting that while patient experiences may vary widely, there are genuine instances of compassion, competence, and efficiency within the same network.
Taken together, these reviews sketch a landscape where experiences vary dramatically by location, provider, and circumstance, but where a strong undercurrent of dissatisfaction is acknowledged by many. The most consistent themes include frustration with scheduling and continuity of care, concern about the responsiveness of treatment plans to patient feedback, and serious safety and ethical questions raised by a subset of accounts. Yet, there are also credible voices that emphasize helpful staff, meaningful personal connections, and moments of effective service. For anyone considering engaging with this network, the message is not simple: some encounters may be positive and constructive, while others may be distressing or troubling. It may be wise to seek diverse opinions, request clear explanations of treatment options, verify the credentials and current roles of providers, and establish a concrete plan with defined check-ins and evaluation milestones to ensure that care aligns with personal needs and safety standards.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Portland International Jetport (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Spurwink Victoria Drive in Westbrook, ME is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides a comfortable and inviting dining room where residents can enjoy delicious meals prepared by the staff. Each living space is fully furnished, providing convenience and ease for residents. There is also a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
Housekeeping services are provided to ensure that residents' living spaces are kept clean and tidy. Move-in coordination assistance is available to help new residents transition smoothly into their new home. For those who enjoy reading, there is a small library on-site with a selection of books to choose from.
An important aspect of care at Spurwink Victoria Drive is assistance with activities of daily living such as bathing, dressing, and transfers. The staff is trained to provide support in these areas, ensuring the safety and well-being of each resident. Special attention is given to individuals with diabetes, as the community offers a diabetes diet option.
The community also offers medication management services to ensure that each resident receives their prescribed medications on time. Special dietary restrictions are catered to in the dining options provided.
Residents at Spurwink Victoria Drive can look forward to a variety of scheduled daily activities, including social gatherings and recreational events. These activities aim to promote engagement and enhance the quality of life for residents.
Conveniently located nearby are three cafes, one park, eleven pharmacies, twenty-seven physicians, sixteen restaurants, four transportation services, one place of worship, one theater, and four hospitals. This ensures easy accessibility to essential amenities and services for both residents and their families.
Overall, Spurwink Victoria Drive in Westbrook offers a comfortable and caring environment for seniors who require assistance with daily tasks while still maintaining their independence.
Spurwink Victoria Drive is located at 114 Victoria Drive, Westbrook, ME 04092 in Cumberland County, Maine
SSW Back
Westbrook, ME
Fully furnished apartments with meals, 24/7 supervision and ADL support, plus transport to appointments.
53 Longfellow Road
Gorham, ME
Furnished residences with meals, housekeeping, medication management, and transportation.
Serenity Residential Care
Westbrook, ME
Fully furnished suites with personalized care, medication management, and daily living assistance.
Vivian Street
Westbrook, ME
Fully furnished apartments with dining, 24/7 supervision, ADL support, medication management, and healthcare coordination.
Jefferson House Unit 3
Westbrook, ME
Small, fully furnished unit with 24/7 supervision, comprehensive care, dining, housekeeping, and care coordination.
Jefferson House Unit 1
Westbrook, ME
Comprehensive care and modern amenities.
Avita of Stroudwater
Westbrook, ME
Caring, patient staff with frequent family communication.
Avita of Stroudwater costs
Avita of Stroudwater reviews
Avita of Stroudwater images
Stroudwater Lodge
Westbrook, ME
Friendly, attentive staff with on-site therapy and a warm, community-focused atmosphere.
Stroudwater Lodge costs
Stroudwater Lodge reviews
Stroudwater Lodge images
Sable Lodge Retirement Community
South Portland, ME
High-quality meals with flexible dining, extensive on-site amenities, and a welcoming, active community.
Sable Lodge Retirement Community costs
Sable Lodge Retirement Community reviews
Sable Lodge Retirement Community images
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
Vibrant Senior Living: A Comprehensive Guide for Active Older Adults
Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care
When to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community