134 Walnut Street, South Portland, ME 04106
For more information about senior living options: (844) 490-3973
The reviews describe it as a great place with very helpful and friendly people. The staff is described as good people to help. It is called an awesome place to work. Kim Foster is described as a great person after a nice visit. The facility is described as excellent. One reviewer notes that they gave their wife a job and would rate it five stars.
An employee allegedly slandered and disrespected a dead man, which was described as disgusting and intolerable. The organization is criticized for not emphasizing the term "movement" in its mission statement and for treating people as lifelong clients rather than a two-year program. The place is described as awful, with a strong warning to avoid it, especially for self-sufficient individuals. The clinic allegedly requires showing up with needs three times without an appointment before they will schedule, which is viewed negatively. A nurse practitioner is said to be unable to help and is quitting in two weeks, disrupting care. The staff are accused of offering only one medication change and labeling patients who resist as difficult. Care continuity is criticized, with multiple psychiatrists and months between appointments, undermining effective treatment. There are grave accusations of medical kidnapping of a child and withholding the child from the family, with calls for penalties and closure.The collection of reviews paints a highly mixed portrait of mental health and related services in the Portland area, with a broad range of experiences that some readers will recognize as common complaints while others might see the opposite. Taken together, they reveal a community where access, continuity of care, and safeguarding seem to be central themes, yet the perceptions about staff, leadership, and the broader mission vary dramatically from one person to the next. A number of reviewers describe deep frustration with how services are organized and delivered, while a few readers point to supportive staff, positive personal connections, and moments of genuine helpfulness.
Several entries focus on access and scheduling, painting a picture of a system that can feel slow, bureaucratic, or difficult to navigate. One reviewer recounts a frustrating cycle of showing up without an appointment multiple times before any engagement occurs, noting that this "three times" in-person waiting was necessary just to be scheduled. Others echo the sentiment that the process can feel opaque or unwelcoming, making it hard for someone who is self-sufficient to access the care they need promptly. The sense of delays and friction in getting an appointment or a treatment plan seems to be a common thread among the more negative accounts, contributing to a broader impression of frustration and futility for some patients and their families.
The reviews consistently highlight the complexity and inconsistency of medication management. Several speakers describe encounters where a single provider changes or reintroduces medications in ways that don't seem to align with a patient's past responses, leaving people frustrated and uneasy. One account mentions a nurse practitioner who planned to leave in two weeks, then another provider who reverts a patient to a previously unsuccessful medication, and a broader complaint that resisting the day's suggested medication change can be treated as a form of non-cooperation. There is also the recurring observation that patients feel they must repeatedly adapt to new prescribers, sometimes months apart, which undermines any sense of continuity - especially when patients are already dealing with mood or psychiatric concerns and hope for stable treatment.
Cross-provider communication and the experience of seeking consistent care emerge as additional concerns. Several reviewers describe the difficulty of relying on shared records across psychiatrists, with the impression that multiple prescribers insist their own approach will work, despite a patient's history or prior attempts. The sense that one's care is being divided among different providers, each with their own ideas, feeds a broader sentiment of being stuck in a revolving door rather than moving toward a stable treatment plan. The horizontal spread of appointments, the long gaps between visits, and the feeling that advocacy on one's own behalf is needed to get something done all contribute to an atmosphere of frustration and fatigue.
A striking subset of reviews centers on safety, ethics, and abuse allegations. Several entries contain stark and troubling claims about the handling of vulnerable individuals and families, including "medical kidnapping of a child," withholding a child from the family, and the broader implication that some therapeutic interventions have harmed rather than helped. One reviewer goes so far as to describe the organization and its staff as engaged in actions that should invite legal scrutiny, calling for fines and accountability for therapy that affected families and children. A second account describes a scene in which staff were physically engaged with a client in a way that required intervention by a lifeguard, framing this as evidence that hands-on, unsafe practices were occurring. Taken together, these statements emphasize a fear that the most vulnerable people who rely on these services may be subjected to harm or unsafe conditions, and they underscore calls for greater safety, transparency, and accountability.
Not all voices lean negative, though. A number of reviewers offer positive words and moments of appreciation that stand apart from the heavier criticisms. Some describe the organization or its staff in glowing terms - "A great place with very helpful people, and friendly too!" and "Good people to help." A few mentions celebrate personal connections that softened their experience, such as a kind interaction with Kim Foster during a family visit that left a lasting positive impression. There are even lighter, almost incidental notes, like one reviewer stating that they were there for their wife's orientation and ended up with the wife receiving a job on the spot, which earned a five-star reaction. Another line notes affection for a particular staff member - "I miss Amy" - hinting at the human warmth that some patients remember even when their overall experience is imperfect. Some reviewers also comment favorably on the workplace culture or the feel of the organization, calling it an "awesome place to work" or noting personal ties to the staff in ways that add to a sense of loyalty or gratitude.
Sprinkled throughout the collection are smaller anecdotes about staff behavior and patient-provider dynamics that add texture to the overall impression. A few reviewers emphasize the practical reality of trying to manage care within a system that feels fragmented, where patients feel weighted down by processes and expectations rather than supported by a consistent, empathetic, patient-centered approach. Others celebrate the humanity of certain staff members or moments of connection that remind readers that there are people within these organizations who genuinely strive to help, even if the system itself is far from perfect. The variety of voices - from critical to grateful, from accusatory to affectionate - suggests a landscape in which one person's life-altering positive encounter can stand in stark contrast to another's ongoing struggle with access, safety, or treatment.
Overall, these narratives reflect a polarized experience with mental health and family services in the Portland area. They underscore a real demand for improvements in appointment access, continuity of care, and safeguarding, while also recognizing that dedicated staff and positive moments do exist. The mix of praise, concern, suspicion, and gratitude signals that any meaningful reform would need to address both systemic barriers and individual experiences - ensuring that people can access timely care, that their treatment plans are coherent and evidence-based across providers, and that safety, consent, and family integrity are safeguarded. It's clear from these voices that improvements in communication, accountability, and patient-centered care would be welcomed by those who have felt let down, while those who have had positive experiences hope those good practices can be expanded and reinforced.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Portland International Jetport (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Spurwink Walnut Street is an assisted living community located in South Portland, ME. The community offers a range of amenities and care services to support the needs and preferences of its residents.
The community features a spacious dining room where residents can enjoy delicious meals prepared by the professional kitchen staff. The facility is fully furnished, providing a comfortable and home-like environment for residents. Additionally, there is a peaceful garden area where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that the living spaces are always clean and well-maintained. Move-in coordination assistance is also available to help ease the transition process for new residents.
For connectivity needs, the community offers telephone services as well as Wi-Fi/high-speed internet access, allowing residents to stay connected with their loved ones online.
Spurwink Walnut Street provides various care services to assist residents with their daily activities, including bathing, dressing, and transfers. The community also offers coordination with health care providers to ensure that each resident's medical needs are properly addressed. Diabetes diets can be accommodated, and medication management services are available to help residents stay on top of their medications.
Special dietary restrictions are taken into consideration during meal preparation and service. Transportation arrangements for medical appointments are provided to ensure that residents can attend their doctor visits conveniently.
In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals in close proximity to Spurwink Walnut Street. This allows residents easy access to various recreational activities, shopping opportunities, healthcare services, and dining options.
Overall, Spurwink Walnut Street offers a supportive assisted living environment with comprehensive amenities and personalized care services to enhance the quality of life for its residents.
This part of South Portland, Maine offers a convenient and vibrant community for seniors looking to settle down. With a variety of dining options such as Red's Dairy Freeze, Foulmouthed Brewing, and Becky's Diner, there are plenty of opportunities to enjoy delicious meals with friends and family. Nearby pharmacies like CVS Pharmacy and Wellness Connection of Maine ensure easy access to healthcare services. Parks like Bug Light Park and Congress Square Park provide beautiful outdoor spaces for leisurely walks or picnics. For medical needs, there are reputable physicians such as Steven A Goldstein, O.D. - Casco Bay EyeCare and hospitals like Mercy Hospital within close proximity. Additionally, entertainment options like Patriot Cinemas offer cultural enrichment for seniors looking to stay active in the community. Overall, this neighborhood in South Portland is an excellent choice for senior living with its diverse amenities and welcoming atmosphere.
Spurwink Walnut Street is located at 134 Walnut Street, South Portland, ME 04106 in Cumberland County, Maine
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