15 Village Street, Lisbon, ME 04250
For more information about senior living options: (844) 490-3973
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The reviewer considers themselves a great tenant.
The application for Lisbon Senior Village was never received after a month of waiting, despite assurances it was mailed. The customer service is terrible. The management would likely be unhelpful if something went wrong with the apartments. The place is terrible. The building used to have bed bugs and roaches. There was drug activity on the property in the past.Lisbon Senior Village's Supported Living Program is best suited for seniors who prioritize affordability and the option to live independently, even if that means accepting limited responsiveness from management. In practical terms, this community appears to serve residents who can tolerate administrative delays and a hands-off approach from on-site staff while seeking a lower-cost housing pathway rather than full-service, high-touch assisted living. The core appeal is not concierge support or consistently proactive management, but the potential for a simpler, more economical living arrangement for those who can navigate bumps in service without fracturing their day-to-day routines.
Those who should seriously consider alternatives are families and residents who require reliable application processing, timely communication, and a predictable, well-maintained environment. The reviews point to a troubling pattern of customer service missteps and operational bottlenecks - most notably slow or non-existent responses to application requests and unclear mailing processes. When a prospective tenant cannot even get an application mailed promptly, the implication is a broader risk of ongoing responsiveness gaps once tenancy begins. For households prioritizing documentation, scheduling, and transparent administrative flow, other communities will clearly outperform this option.
The limited positives are hard to separate from the notable drawbacks, and the balance heavily tilts toward caution. If the program's affordability and the prospect of independent living matter most, these are meaningful upsides only insofar as they are attainable without having to wrestle with chronic miscommunication or a fragile administrative framework. In contrast, the main cons - delayed applications, misrouted mail, and a history of service delays - undercut any financial appeal by eroding trust and creating ongoing friction for residents and families attempting to coordinate moves, payments, or care arrangements. The potential cost advantage does not fully offset the risk of inconsistent support, broken processes, and a fragile resident experience.
The negative experiences cited are concrete. One reviewer describes repeated efforts to obtain an application, with messages left unanswered for a month and mail permanently misdirected to Lewiston, casting doubt on the reliability of any supposed centralized administration. A second reviewer, who once lived there, recalls a time when the property suffered infestations and unsafe conditions, with bed bugs, roaches, and drug activity reported in the past. While the current status is uncertain, the weight of these memories matters for families assessing ongoing safety, cleanliness, and the credibility of on-site management. Taken together, these reviews suggest a pattern that cannot be dismissed as a one-off.
In deciding whether to pursue this community, families should demand concrete, up-to-date information before making any commitment. Request a current occupancy and maintenance report, a fresh pest-control schedule and inspections, and a written promise of responsive communication that includes explicit timelines. Speak with current residents about how quickly issues are addressed, and verify that the office handles applications, deposits, and move-in planning with clarity. Inspect the units in person, review recent state or local inspections, and ask for a tour that includes not just common spaces but also movement through the administrative process so there is a real sense of flow and accountability.
Ultimately, this community leans toward a choice for affordability with tangible tensions around management reliability and safety. If cost savings and independence are the primary drivers, a careful, carefully scoped trial period might be considered - but only after rigorous verification of current operations and a clear, enforceable expectation of improved responsiveness. For most families seeking steadier, higher-quality management, clearer communication, and a consistently clean environment, alternatives with proven administrative reliability and pest-control protocols are the more prudent path.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The supported living program in Lisbon, ME offers a variety of amenities and care services to ensure a comfortable and safe living environment for its residents. The community provides a dining room where nutritious meals are served, taking into consideration any special dietary restrictions residents may have. The living spaces are fully furnished and include all necessary amenities such as Wi-Fi/high-speed internet and telephone access.
A beautiful garden and outdoor space is available for residents to enjoy at their leisure. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community. Move-in coordination is offered to assist new residents with the transition process.
The community also offers comprehensive care services to meet the individual needs of each resident. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided by trained staff members. Coordination with health care providers ensures that residents receive necessary medical attention.
For those with specific dietary requirements, including diabetes diets or special dietary restrictions, the community's dining options cater to these needs. Medication management is also available to ensure that residents take their medications as prescribed.
Transportation arrangement for medical purposes is provided, ensuring that residents can easily access healthcare facilities when needed. Transportation to doctors' appointments is also available for convenience.
To promote an active and engaging lifestyle, scheduled daily activities are offered within the community. These activities aim to keep residents mentally stimulated, physically active, and socially connected.
The supported living program in Lisbon benefits from its convenient location near essential amenities. Four physicians and one pharmacy are nearby for easy access to healthcare services. Additionally, there are two restaurants within close proximity for residents who wish to dine out or explore local cuisine.
Overall, this assisted living community in Lisbon provides a supportive environment where seniors can live comfortably while receiving necessary care and enjoying various amenities and activities.
Supported Living Program is located at 15 Village Street, Lisbon, ME 04250 in Androscoggin County, Maine
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