260 Montello Street, Lewiston, ME 04240
For more information about senior living options: (844) 490-3973
The very best place to be CRMA certified. Support Solutions are simply awesome!
Support Solutions has shown a severe lack of care for their clients, leaving them unattended and vulnerable. A disabled client was left without supervision or support. The client recently fell down the stairs, reopening a head injury from surgery. This is unacceptable for a company that is supposed to provide care and assistance. Support Solutions' failure to provide consistent support or supervision has created a dangerous environment. Leaving a disabled person to fend for themselves with no staff present is a serious breach of responsibility. It's clear that the company does not prioritize the well-being of those they are entrusted to help. The reviewer urges others to reconsider choosing Support Solutions for professional care or support services. The negligence could result in far worse outcomes.The collection of remarks about Support Solutions opens with a personal, somewhat fragmented grievance. The writer says a friend who "lives in this company" cannot hang out with them, and expresses a sense that their friendship and rights were violated in the process. The tone suggests a mix of frustration and concern over boundaries and how relationships with people connected to the company are treated. While the exact details are unclear due to the wording, the underpinning message is that the author feels their social rights and access to their friend have been restricted in a way that they interpret as improper or harmful. This opening note frames the broader dissatisfaction that follows, signaling that the reviewer views the company not only as a service provider but as an environment where personal rights and social freedoms may be compromised.
Following this introductory remark, the reviewer explicitly labels the company as "Neglectful and Unprofessional." The core critique is stark: Support Solutions is described as incredibly disappointing and uncaring toward its clients. The author contends that the company shows a severe lack of care, leaving clients unattended and thereby vulnerable. The most pointed accusation centers on an individual client who is disabled and unable to handle basic tasks independently. According to the review, this person was left without any supervision or support, a situation that the writer views as fundamentally unacceptable for an organization charged with care and assistance. The language emphasizes not only dissatisfaction but a sense of moral failure in the company's mission.
The narrative then broadens from a single troubling incident to a pattern claim. The reviewer argues that there is an ongoing failure to provide consistent support or supervision, contributing to the creation of a dangerous environment for clients. The implication is that moments of neglect are not isolated but part of a systemic problem within the organization. The specific danger highlighted is the absence of staff when supervising a disabled individual, which the author describes as a serious breach of responsibility. The emphasis here is on the mismatch between what care providers are supposed to deliver and what the clients actually experience - a gap the reviewer believes places vulnerable people at risk and demonstrates a clear misalignment with the company's stated duties and priorities.
In urging caution, the reviewer becomes a voice of advisory consequence: they strongly urge others to reconsider choosing Support Solutions for any professional care or support services. The language stresses that negligence may lead to outcomes far more severe than those already described, underscoring the perceived stakes involved in selecting a care provider. This appeal to potential clients frames the matter as not merely a complaint but a call to act prudently to avoid potential harm. It reinforces the sense that the reviewer sees real risk in trusting the company with the well-being of vulnerable individuals.
Amid the thread of negative experiences, there is also a brief but striking counterpoint. A line appears that proclaims, "The very best place to be CRMA certified. Support Solutions are simply awesome!" This contrasting note suggests that, while the reviewer condemns certain aspects of the company's care practices, there is at least one domain in which the organization is praised. The emphasis here is on professional credentials and training, implying that within the certification framework, some positive attributes are recognized. The juxtaposition of "awesome" certification advocacy with accusations of neglectcraft paints a complex image of Support Solutions: capable in some respects and severely lacking in others, depending on the lens through which one views the company's operations.
Taken together, the set of remarks portrays a company that elicits sharply mixed experiences. On one hand, there is a powerful accusation of neglect, unprofessional conduct, and failure to safeguard a vulnerable client - a narrative of serious concern for anyone considering engaging their services. On the other hand, there is a snippet of praise tied to credentialing and professional development, suggesting that the organization may have strengths in certain areas or roles that involve formal training. For readers evaluating Support Solutions, the message is to weigh personal experiences, request clear information about supervision practices and staff coverage, and consider both the documented risks and the credentials that might reflect professional standards.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Support Solutions-Montello in Lewiston, ME is a vibrant and inclusive assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents.
Our community boasts a spacious dining room where residents can enjoy delicious meals prepared by our experienced staff. The fully furnished apartments provide a comfortable and relaxed living environment. Our beautiful garden and outdoor spaces offer opportunities for residents to enjoy nature and engage in outdoor activities.
At Support Solutions-Montello, we understand the importance of maintaining cleanliness and orderliness, which is why our dedicated housekeeping services ensure that our residents' living spaces are always tidy and organized. We also provide move-in coordination assistance to make the transition into our community as smooth as possible.
Our commitment to meeting the personal care needs of our residents is reflected in the range of care services we offer. From assistance with activities of daily living such as bathing, dressing, and transfers, to medication management and coordination with healthcare providers, our trained caregivers are available around the clock to ensure residents receive the support they need.
We understand that individuals may have specific dietary requirements due to health conditions or personal preferences. Our team is well-versed in diabetes diets and special dietary restrictions, ensuring that residents receive meals tailored to their unique needs.
Transportation arrangements are made for medical purposes as well as for doctor's appointments, allowing residents easy access to healthcare services. In addition, Support Solutions-Montello offers scheduled daily activities to keep residents engaged and entertained.
Convenience is key at Support Solutions-Montello, as we are located near several amenities including cafes, parks, pharmacies, restaurants, places of worship, theaters, transportation options, and hospitals. These nearby attractions provide opportunities for socializing and exploring the local community.
Support Solutions-Montello in Lewiston, ME strives to create an exceptional assisted living experience where senior adults can thrive in a safe and supportive environment with all their needs met.
Support Solutions-Montello is located at 260 Montello Street, Lewiston, ME 04240 in Androscoggin County, Maine
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