Pinnacle Health and Rehab
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26 Pleasant Street, Canton, ME 04221
For more information about senior living options: (844) 490-3973
The facility is described as a great place where residents are very well taken care of. The staff are described as caring and supportive. A sister-in-law with diabetes has received excellent care and has been happy there. Three dear friends placed there have been nothing but happy with the care. The staff are very helpful with all paperwork and are caring.
The facility is described as a dump with dirty rooms and bathrooms. It smells like urine as soon as you enter the facility. Residents are spitting and falling in the hallways with nobody helping. The staff are uncaring and feedback from families goes unheard; the facility is overwhelmed and understaffed. A nurse named Michele allegedly verbally abused the family and should not work in healthcare again. The facility neglected the patient, losing clothing and contributing to a decline in mobility after discharge. The food is poor and diets are frequently mishandled. Bed bugs were reported in the Maplewood building and feces were found in bathrooms.There is a wide spectrum of experiences reported about this Pinnacle facility, ranging from deeply troubling accounts of neglect and unsafe conditions to endorsements of caring staff and positive experiences for some residents. The reviews paint a complex picture: for some families, the institution is a place to avoid at all costs because of serious safety and hygiene concerns; for others, it can be a workable or even excellent option when the right staff and routines are in place. Taken together, these perspectives suggest a facility that is experienced people view differently depending on the unit, shift, and individual staff members involved.
A particularly grave set of allegations centers on a specific family's experience with their father. They describe his discharge from CMMC as a turning point: he walked independently in the hospital but, after a short time at the Pinnacle facility, he regressed to the point of near immobility. The family asserts neglect and poor care, noting that their dad's clothing was lost and that he ended up in someone else's garments, with his pants around his ankles during attempts to urinate. They claim that crucial medical history - such as a history of UTIs and infection-related seizures - was not communicated to them, and that his condition deteriorated during the stay. The family also attributes this decline to a broader pattern of neglect, emphasizing a perceived lack of advocacy and safety for residents who do not have family members present to fight for them. They report a nurse named Michele involved in events they deem abusive, and they express a conviction that this care should not be tolerated in healthcare settings.
Beyond the specific incident, another reviewer described a facility that has a strong odor of urine upon entry and where the everyday environment feels dirty and unwelcoming. They recount patients spitting and falling in the hallways, with a sense that staff are not adequately attentive. The most pointed accusation centers on the same nurse Michele, whom they say should never work in healthcare again, reflecting a belief that care quality is compromised by the behavior of certain staff and a lack of responsiveness to feedback. The reviewer emphasizes the risk to patients when symptoms and medical history aren't fully disclosed or addressed, and they portray a setting where basic cleanliness and patient dignity are endangered.
Against these heavy negative claims, other reviews present a much more favorable picture of the care experience. One account simply states, "Great place. Residents are very well taken care of," suggesting that among the broader facility, there are residents who thrive and caregivers who are attentive and capable. Another reviewer highlights the support provided by staff with paperwork and administrative needs, expressing gratitude for the help in navigating the often complex processes of care and patient admission. There are also stories of particular patients with chronic conditions - such as diabetes - receiving excellent care, and families who feel relief and appreciation for the staff who attend to their loved ones' medical needs and overall well-being. These positive perspectives illustrate that at least some residents benefit from attentive, competent, and compassionate care.
Yet, there are warnings that cannot be ignored. Several reviews criticize the facility for staffing shortages and an environment that feels overwhelmed, a sentiment linked by one reviewer to the lasting effects of the COVID-19 era. The absence of enough staff, coupled with a perception of rushing to fill beds, is said to impact the consistency and quality of care. Additional negative notes describe a dirty environment in places, with explicit mentions of bed bugs in the Maplewood building and feces in bathrooms. Food is described as unsatisfactory by some, with critiques of diet management and the quality of meals described as "college level dorm cooking." These comments collectively imply that even when care is available, the day-to-day living conditions and nutrition may fall short of residents' or families' expectations.
In contrast, there are also strongly positive anecdotes about the compassionate side of care. One reviewer who placed three friends at the facility says they have been "nothing but happy with the care they continue to receive," and notes that staff are helpful with the paperwork required by families during transitions. Another account specifically commends the care given to a relative with diabetes, reporting excellent care and gratitude for the staff involved. These voices reinforce the reality that a single facility can house both outstanding caregiving teams and individuals or situations where care falls short, depending on factors like staff availability, training, and the particular unit in which a resident resides.
When weighing these mixed experiences, it becomes clear that the facility's reputation is not uniform. Some families feel that their loved ones receive dignified, attentive care and that staff go above and beyond to support both residents and families through the administrative and medical processes. Others, however, describe neglect, serious hygiene concerns, unsafe conditions, and a perceived failure to communicate critical medical information. The presence of conflicting reports - ranging from "excellent care" to "a dump" with pervasive odor and bed bugs - suggests variability in care quality, likely influenced by staffing levels, shift changes, and individual staff members.
If someone is considering this facility, a prudent approach would be to gather current, concrete information about each unit or wing, speak with multiple staff members across shifts, request detailed care plans for loved ones, and inquire about infection control practices, emergency response protocols, and how they handle conditions common to older patients, such as UTIs and mobility decline. Visiting in person, reviewing recent inspection reports, and speaking with current residents and families can help provide a balanced view that reflects both the highest-quality experiences and the more troubling concerns described in these reviews. The overarching takeaway is nuanced: for some families and residents, Pinnacle delivers compassionate, effective care and dependable administrative support; for others, there are significant red flags that warrant serious consideration and closer scrutiny.
67 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pinnacle Health and Rehab in Canton, ME is a vibrant assisted living community that offers the highest standard of care for seniors. With a focus on Memory Care and Skilled Nursing Facility services, our dedicated team of professionals provides 24-hour supervision and assistance with activities of daily living.
Our community boasts a wide range of amenities designed to enhance the quality of life for our residents. From a beauty salon to keep our residents looking and feeling their best, to a well-equipped fitness room that promotes physical wellness, we ensure that our residents have access to everything they need. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our talented culinary team based on their individual dietary needs. In addition, our small library provides an inviting space for those who love reading and learning.
At Pinnacle Health and Rehab, we understand the importance of socialization and engagement in maintaining overall mental wellness. That is why we offer various activities such as fitness programs, resident-run activities, scheduled daily activities, and even planned day trips to keep our residents entertained and stimulated. Our concierge services are always available to assist with any special requests or arrangements.
Transportation is made easy with our community-operated transportation service that can take residents to doctors' appointments or other non-medical destinations. Move-in coordination is also provided to ensure a smooth transition for new residents.
We prioritize the well-being of all our residents through specialized memory care programming for those with cognitive impairments or dementia-related conditions. Our mental wellness program aims to provide support, stimulation, and personalized care while helping individuals maintain their independence and dignity.
Additionally, Pinnacle Health and Rehab offers comfortable accommodation options with fully furnished rooms equipped with private bathrooms, Wi-Fi/high-speed internet access, cable or satellite TV, and telephone services. Housekeeping services are also provided regularly to keep the living spaces clean and tidy.
Choosing Pinnacle Health and Rehab means choosing exceptional care in a warm and welcoming environment. Our compassionate team is dedicated to meeting the unique needs of each resident and ensuring their comfort, safety, and happiness.
Pinnacle Health and Rehab is located at 26 Pleasant Street, Canton, ME 04221 in Oxford County, Maine
The suite of services at Pinnacle Health and Rehab is designed to address the unique challenges faced by residents with dementia or Alzheimer's disease. Assistance with dressing, bathing, and transfers promotes dignity and safety while supporting residents in maintaining their independence. Medication management ensures that individuals receive the correct dosages at appropriate times, minimizing confusion around complex medication schedules. Meal preparation and service focus on nutritional needs and preferences, fostering a sense of normalcy during dining experiences. Activities of daily living assistance caters to fundamental needs, enhancing quality of life through routine engagement. The 24-hour supervision provides peace of mind for families and ensures immediate support when needed. Complementing these services is a mental wellness program aimed at keeping cognitive function engaged and optimized, alongside specialized memory care programming tailored to varying stages of cognitive decline, including mild cognitive impairment. Collectively, these features create a nurturing environment where residents feel secure, understood, and empowered as they navigate their journey through memory-related challenges.
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Illuminating Insights About Alzheimer's Disease: Ten Crucial Realities
Alzheimer’s disease is a progressive neurological disorder that significantly impacts memory and cognitive functions, accounting for 60-80% of dementia cases, with early diagnosis being crucial yet challenging. It involves brain changes like beta-amyloid plaques and tau tangles, influenced by genetic and lifestyle factors, and while there is no cure, symptom management and support for caregivers are essential.
A Thorough Discussion of Medications Potentially Linked to Dementia Risk
Dementia, influenced by aging and certain medications, may be exacerbated by drug classes such as anticholinergics, benzodiazepines, and antipsychotics, which are associated with cognitive impairment. Regular medication reviews by healthcare professionals are crucial for older adults to manage risks and optimize cognitive health.
Why Do Dementia Patients Sleep So Much? Understanding Oversleeping, Stages, and Care Approaches
Dementia often results in disrupted sleep patterns, leading to excessive daytime sleeping due to factors like brain damage affecting circadian rhythms, medication side effects, and lack of structure in daily activities. Caregivers must monitor these changes closely, as oversleeping can increase risks such as malnutrition or dehydration, and provide necessary support and routines to enhance patient engagement and well-being.
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