Dean House

272 Essex Street, Bangor, ME 04401

For more information about senior living options: (844) 490-3973

4.5 from 54 reviews
5 stars
37
4 stars
10
3 stars
4
2 stars
2
1 stars
1

Assisted Living

Overall Review of Dean House

Pros

  • pro They have great people, great food, and great spiritual food.
  • pro They have very nice volunteers and serve lunch.
  • pro They are very easy to work with and willing to help.
  • pro Great people work there.
  • pro There is enjoyable camaraderie and nutritious free lunch.
  • pro The staff are extremely helpful, supportive, and genuinely care about every person who walks through their doors.
  • pro The crew there is really helpful.
  • pro The staff are very nice.
  • pro The place is clean and staff wear masks with smiles while helping others.
  • pro They provide vouchers for free items from their store.

Cons

  • pro They note that the phone number doesn't work, making appointments impossible and no one answers.
  • pro They report being turned away for food with no kindness or caring shown.
  • pro They mention the hours at the location were changed without any notice, causing a wasted trip.
  • pro They say the store isn't always well organized and that baby/kid clothing and small women's sizes are scarce.
  • pro They have waited weeks for housing assistance with no one returning their calls.
  • pro They express that delays in getting help could be life-threatening for them.

Review

The collection of comments about this Salvation Army location paints a broad, lively picture of a neighborhood lifeline: a place where dedicated staff and volunteers bustle around with warmth, dignity, and a loud, ongoing mission to help people get through tough times. Reviewers consistently highlight the human side of the operation - the friendly, willing-to-help volunteers; the on-site social worker; and the overall atmosphere of support. Several people mention feeling welcomed, cared for, and respected as they navigate food assistance, housing help, and other services. There is a strong thread of gratitude for the meals that are served, the food bank offerings, and the sense of community that forms in a space that feels less like a charity and more like a compassionate neighborhood hub.

Hours and access emerge as a recurring point of note, sometimes in the form of praise and sometimes as a source of frustration. Several reviewers report specific lunch hours and food bank windows - such as a lunchtime service around 11:45 a.m. - and note that the site lists multiple time blocks (for example, morning and afternoon open times) that have changed over time. One observer found a discrepancy between what the website advertised and what was posted on the door, discovering a sign indicating new hours only after making the walk to the door. Others mention soup kitchen hours that have varied, with references to 9?11 a.m. or 12?1 p.m. blocks depending on the day or period. A few accounts describe being unable to reach someone by phone or to place appointments as advertised, and one review even frames the experience in terms of doors being closed or people being turned away when hunger is urgent. Taken together, the portrait is of a crucial resource whose hours can shift, sometimes without clear advance notice, creating real frustration for people counting on dependable access.

On the positive side, the food and meals are repeatedly celebrated. The venue runs a lunch service that many describe as welcoming and nutritious, a crucial daily meal for those in need. People speak of "free lunch for the public" and a warm, comfortable dining environment under the care of "great people" and a "great staff." The meal experience is framed not just as nourishment but as an occasion for camaraderie and dignity, with reviewers noting that there is no judging and that volunteers are helpful and attentive. In many reviews, the food bank and the pantry are described as reliable sources of groceries, with volunteers bagging items and delivering when needed, and with the sense that the provision of meals is part of a broader culture of care at the site.

Beyond food, the location is portrayed as a broader support center. Several reviewers point out that, in addition to food, there are opportunities for rental assistance and utilities help, social services, and a range of charitable options that extend throughout the year. There is mention of a formal "Christmas Present Option" and vouchers for free store items, underscoring a long-standing commitment to helping families with essentials during difficult seasons. Some reviewers even note that the same organization will assist with eviction-related back rent, highlighting the center's capability to tackle housing instability in meaningful ways. It's clear from the comments that the place functions as a multi-service hub, not just a food pantry.

The merchandise side of the operation - the store and donations - receives a more mixed set of impressions. On the positive side, volunteers are described as easy to work with and helpful, with an impression of a thoughtful, well-meaning volunteer network. Donor items include a surprising array of linens, clothing, and baby gear, with an emphasis on salvageable, reusable items for a second life through sewing or crafting. Some reviewers celebrate the store's variety and the value found there, noting especially the availability of linens and other durable goods. On the cautionary side, some commentators acknowledge that the store is not always perfectly organized and that certain categories (like baby and kid clothing or smaller women's sizes) can be scarce. Still, the overall sense is that there is value to be found for those who put in the time to search through donations and explore what's available.

Community and kindness come through strongly in testimonials about staff culture and volunteer energy. Reviewers repeatedly commend the staff for being friendly, patient, and genuinely supportive. Phrases like "great people," "extremely helpful," and "on-site social worker" recur, painting a picture of a place that values human connection as much as material assistance. A few comments touch on the emotional resilience of both staff and clients - awareness of people's broader struggles, including illness, family loss, and social isolation - and the way the site tries to respond with empathy, safety, and practical help. There are even notes about the mask-wearing culture and efforts to balance concern for public health with the needs of a socially vulnerable population, underscoring a shared commitment to safety and care.

Taken together, the reviews depict a community resource that is deeply valued for its generosity, range of services, and the personal warmth of its people, even as it navigates logistical challenges. The hours can be a moving target, sometimes confusing for new visitors, and communication can be inconsistent, leaving some people feeling uncertain about when exactly they can access a meal or a bag of groceries. The store and donation operations offer real benefits through diverse items and a sense that many items can be repurposed or reused, though organization and inventory gaps can occur, especially in specific clothing categories. Nevertheless, the overarching impression is of a place that, for many in the community, offers essential relief, a sense of belonging, and practical pathways to stability - through meals, groceries, housing help, and a network of compassionate volunteers who are often described as a lifeline in hard times.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bangor International (3 miles away) Bangor International (3 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Dean House in Bangor, ME is a fully furnished assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beautiful dining room where delicious meals are served, taking into account any special dietary restrictions.

Residents can enjoy spending time outdoors in the garden or other outdoor spaces, and stay connected with family and friends through telephone and Wi-Fi/high-speed internet access. Housekeeping services ensure that the community remains clean and well-maintained at all times.

The care services provided at Dean House include assistance with activities of daily living such as bathing, dressing, and transfers. Residents can also receive coordination with health care providers and medication management to ensure their health needs are met. Diabetes diets are available for those who require it, and meal preparation and service are provided for all residents.

Transportation arrangement for medical appointments is offered, ensuring that residents can easily access necessary healthcare services. Additionally, there are nearby cafés, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals for residents to explore.

Residents can participate in scheduled daily activities to keep themselves engaged and entertained. Whether it's socializing with fellow residents or enjoying local attractions nearby, Dean House provides a vibrant and supportive community for seniors seeking assisted living in Bangor, ME.

Nearby Places of Interest

Physicians

  • Paul N Smith (0.2 miles)
  • David A Branch (0.4 miles)
  • Bangor Family Healthcare (0.5 miles)
  • Sleep Diagnostics at Eastern Maine Medical Center (0.5 miles)
  • Joseph Lawrence Benoit (0.5 miles)
  • Northeast Neurosurgery (0.5 miles)
  • Medimaine Health Associates (0.6 miles)

Parks

  • Chapin Park (0.3 miles)
  • Bangor Dog Park (1 miles)
  • City of Bangor Parks & Recreation (1.2 miles)

Hospitals

  • St Joseph Hospital (0.3 miles)
  • St Joseph Healthcare Park (0.3 miles)
  • St Joseph CBO (0.4 miles)
  • Sleep Center of Maine (0.5 miles)
  • Northern Light Acadia Hospital (0.7 miles)
  • Eastern Maine Healthcare Systems (0.7 miles)
  • EMMC - Outpatient Surgery Center (0.8 miles)

Pharmacies

  • Northern Light Pharmacy (0.4 miles)
  • Byard (0.4 miles)
  • Miller Drug (0.5 miles)
  • Miller Drug Pharmacy-Riverside (0.7 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.2 miles)
  • Shaw's Pharmacy (1.2 miles)

Restaurants

  • Frank's Bake Shop & Catering (0.5 miles)
  • The Tarratine (0.5 miles)
  • Pepino's Mexican Restaurant (0.5 miles)
  • Orono Brewing Company (0.6 miles)
  • Hero's Sports Grill & Entertainment Center (0.8 miles)
  • Main Tavern (0.8 miles)
  • Dorr Lobster Seafood Market (0.9 miles)

Cafes

  • West Market Square Artisan Coffeehouse (0.7 miles)
  • Tim Hortons (0.9 miles)

Theaters

  • Queen City Cinema Club (0.8 miles)
  • Bangor Mall Cinemas 10 (1.4 miles)

Transportation

  • Uhaul (0.9 miles)
  • Dick's Taxi (1.3 miles)

Places of Worship

  • First United Methodist Church (1 miles)
  • Clearwater Spiritualist Church (1.3 miles)

Frequently Asked Questions

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