Augusta One

26 Creative Way, Augusta, ME 04330

For more information about senior living options: (844) 490-3973

4.3 from 44 reviews
5 stars
32
4 stars
5
3 stars
0
2 stars
0
1 stars
7

Assisted Living

Augusta One Costs & Pricing

Augusta One presents a competitive pricing structure when compared to both Kennebec County and the broader state of Maine. For semi-private rooms, Augusta One's monthly cost stands at $3,889, which is slightly higher than the county average of $3,445 but remains lower than the state average of $4,685. In terms of private accommodations, Augusta One's rate of $4,666 exceeds the local county price of $3,545 yet is still favorable compared to the statewide figure of $4,625. Meanwhile, studio apartments at Augusta One are priced at $5,055 - higher than both Kennebec County's average of $3,741 and Maine's state average of $4,889. Overall, while some room types at Augusta One may have higher costs relative to their immediate surroundings, they also reflect a commitment to quality care and amenities in a desirable location.

Floor plansAugusta OneKennebec CountyMaine
Semi-Private$3,889$3,445$4,685
Private$4,666$3,545$4,625
Studio$5,055$3,741$4,889

Overall Review of Augusta One

Pros

  • pro The staff are attentive and friendly and get along with patients, residents, and family members.
  • pro Residents are kept active and engaged, and visitors feel welcome, with a high display of professionalism.
  • pro The facility is one of the cleanest seen in 30 years of nursing.
  • pro The Activities Director is highly engaged and cares about residents' wellbeing, and the activities calendar is robust.
  • pro Rooms are clean and well organized, and staff are helpful.
  • pro The staff provide excellent care and go above and beyond for residents.
  • pro Staff members are top notch and treat patients as they would their own grandparents.
  • pro Caregivers are attentive and provide very good care.
  • pro The environment feels welcoming and festive, with holiday decorations and staff making visitors feel at ease.

Cons

  • pro The transition from hospital to Augusta Rehab was not good, with orders from the day before and hours-long gaps in medication availability.
  • pro The care experience was unsatisfying for a loved one, with neglect described as overwhelming and waits for assistance lasting well over an hour.
  • pro The facility was described as dated and smelling awful.
  • pro A nurse was described as extremely rude, scolding visitors about mask usage and threatening to remove them, making communication difficult.
  • pro The staff were reportedly stretched thin and the facility appeared short-staffed.
  • pro The facility was described as disgusting with silverfish infestation, neglect of residents, and allegations of abuse by staff (including a nurse slapping an elder).
  • pro Management was labeled a disgrace, with statements that horrible people run the place amid infestations.

Review

Augusta Rehabilitation and Wellness Center comes through in many voices as a place where care can feel personal, attentive, and competent, even as a few experiences reveal that no facility is perfect. Across the board, visitors repeatedly praise the cleanliness of the building, the friendliness of the staff, and the welcoming atmosphere that makes residents and families feel seen. Several reviewers describe the environment as among the best they've encountered, with remarks like "one of the cleanest facilities I've seen in 30 years of being in nursing" and notes that the staff engage residents with warmth and professionalism. The sense you get from these reflections is that the place is run with pride and a genuine focus on making people comfortable.

A central thread in many positive notes is the staff itself. Reviewers consistently describe the team as attentive, kind, and easy to talk to, with staff members who not only perform their jobs well but also connect with residents and their families. Visitors speak of a robust culture where staff work well with patients, residents, and family members alike, and where the atmosphere feels collaborative rather than distant. The activities program is highlighted as a meaningful part of daily life for residents, with an Activities Director who is described as "extremely engaged and cares about residents' wellbeing." Carols during the holidays, a lively calendar, and staff who smile and welcome visitors are all cited as contributing to a sense of normalcy, joy, and belonging for those living there.

The care experience for residents recovering from surgery or needing ongoing rehabilitation frequently surfaces as a strong point. Several reviewers recount successful rehabilitation stories following hip or knee surgeries, praising the combination of physical therapy, occupational therapy, and speech therapy that helps patients regain mobility, balance, and independence. One patient's account of wrestling back walking ability after knee replacement underscores the effectiveness of the rehab team and the supportive environment. In these cases, family members express relief and gratitude for the progress their loved ones make, noting that staff are supportive and that care feels well-coordinated around rehabilitation goals.

Families also emphasize how treatment decisions and daily changes are communicated. A recurring compliment is how included loved ones feel in the care process - being kept informed about changes in behavior or medical issues, and being part of important care transitions. The story of a California-based family member who felt relieved to be included and updated shows a level of involvement that can ease the stress that often accompanies caregiving at a distance. In several accounts, specific staff members are remembered fondly for their professionalism and responsiveness, including social workers and front-desk helpers who guide visitors through procedures with patience and clarity. Overall, the sense is that the staff treat residents with dignity, kindness, and a degree of attention that families appreciate and remember.

Yet the picture isn't uniformly glowing. A number of accounts mention serious concerns that cry out for attention. Some reviewers describe transition from hospital care as a rough process, with orders that were not ready and medications that remained unavailable for extended periods. In at least one instance, a patient who sustained serious injuries reportedly went hours without pain relief, a gap that underscores how critical timely medication management is in a setting like this. Other reviewers recount experiences of frustration and distress stemming from what they perceive as understaffing and overwork among nurses and aides, especially in a Covid-era context. These perspectives acknowledge the staff's dedication, but also point to systemic strains that can affect timely assistance and consistent bedside care.

There are also more troubling incidents referenced. A few reviewers describe negative interactions with staff, including a nurse who was perceived as rude and intrusive about a visitor's mask, which complicated communication with a hearing-impaired family member. Another reviewer conveys a more alarming negative experience, describing neglect perceived as ongoing and citing an example of a nurse failing to help residents promptly, with DHHS being alerted about concerns. Some accounts reach extreme conclusions, with references to residents being released from care ill with Covid and a separate claim of abuse by a nurse, paired with allegations of staff short-staffing, poor housekeeping, and general mismanagement. While these voices are a minority in the collection, they are stark reminders that patient safety and respectful conduct must be foregrounded and continuously monitored.

There are even more intense criticisms that some readers may find hard to reconcile with the many positive comments. A reviewer describes the facility as "disgusting at best," with claims of insect infestations and silverfish, insinuations of neglect, and accusations of abusive behavior by a nurse. This, paired with statements about management being a disgrace, presents a severed view of care quality that stands in stark contrast to the many compliments about cleanliness and staff kindness. It's important to acknowledge these concerns as part of the broader reality, recognizing that experiences can vary widely among residents and families. When evaluating the center, prospective visitors might consider looking beyond general reputation and engaging directly with the facility to assess current infection control, housekeeping, and governance practices.

Despite the spectrum of experiences, several reviewers balance the record by highlighting meaningful, positive interactions that can make a real difference in a resident's quality of life. A recurring theme is the way staff treat residents like family - engaging with them personally, listening to their concerns, and making sure they are comfortable and heard. The best days described by families often involve a sense of normalcy and care, where the resident's day-to-day needs are met with warmth, and where caregivers are patient and supportive in ways that help both patients and visiting family members feel at ease. Holiday decorations, thoughtful gestures, and small acts of kindness - such as a nice lunch delivered to a visiting friend - are memory-makers in these narratives, underscoring that care extends beyond medical treatment to include emotional and social well-being.

In sum, Augusta Rehabilitation and Wellness Center emerges as a place where care is richly tenderized by compassionate staff, strong rehabilitation services, and a generally clean, welcoming environment. For many families, the facility provides reliable, attentive care that helps relieve the anxiety of caregiving, supports recovery, and fosters a sense of inclusion and respect for residents. At the same time, the experiences of a few reviewers highlight that even highly regarded care settings can encounter serious safety, staffing, and operational challenges. Prospective visitors and families should weigh these varied experiences, visit personally, observe how staff interact with residents, inquire about medication management and transition protocols, and ask about measures in place to address infection control, housekeeping, and patient safety. By doing so, they can form a balanced view and determine whether this center aligns with their loved one's needs and expectations.

Features

Housing

  • 3 resident community capacity 3 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Augusta One is a well-equipped and fully furnished assisted living community located in Augusta, ME. Our residents can enjoy a comfortable and convenient lifestyle with a range of amenities and care services provided.

Our community offers a spacious dining room where residents can indulge in delicious meals prepared by our skilled culinary team. We take into consideration any special dietary restrictions or preferences to ensure that every resident's nutritional needs are met.

Residents at Augusta One can relax in our beautiful outdoor spaces, such as gardens, where they can enjoy the fresh air and beautiful surroundings. For those who prefer indoor activities, we offer scheduled daily activities to keep them engaged and entertained.

We understand the importance of maintaining a clean living environment, which is why we provide housekeeping services to ensure that each resident's living space is always neat and tidy.

The well-being of our residents is our top priority, which is why we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also coordinate with health care providers to ensure that each resident receives appropriate medical care. Medication management is also available to help residents stay on track with their prescriptions.

Transportation arrangements for medical appointments are made for the convenience of our residents. Whether it's regular check-ups or consultations with specialists, we ensure that our residents have access to reliable transportation services.

For added convenience, Augusta One is surrounded by various amenities nearby such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This allows our residents to easily access essential services and entertainment options within close proximity.

At Augusta One in Augusta, ME, we strive to create a warm and welcoming environment where seniors can receive the support they need while enjoying an active and fulfilling lifestyle.

Nearby Places of Interest

Restaurants

  • The Red Barn (3 miles)
  • McDonald's (4.1 miles)
  • Lisa's Restaurant (4.4 miles)
  • Krispy Krunchy Chicken (4.7 miles)
  • Downtown Diner (4.7 miles)
  • John Sullivan's Pub (4.7 miles)
  • State Lunch (4.7 miles)

Places of Worship

  • Wwwa (3.8 miles)
  • Saint Augustine Church (4.5 miles)
  • Christian Science Reading Room (4.5 miles)
  • Augusta Spiritualist Church (4.9 miles)
  • Augusta Spiritualist Church (4.9 miles)
  • Unitarian Universalist Community Church (5 miles)
  • Green St United Methodist Church (5 miles)

Physicians

  • Atlee Gleaton Eye Care (4.2 miles)
  • MaineGeneral ENT (4.4 miles)
  • Maine General Ob/Gyn (4.4 miles)
  • Mainegeneral Surgery (4.4 miles)
  • Scott A Dyer, DO (4.5 miles)
  • Cameron McKee MD (4.5 miles)
  • Mainegeneral Orthopaedics (4.5 miles)

Hospitals

  • Mainegeneral Incontinence Program (4.4 miles)
  • Togus Va Hospital (5 miles)
  • Togus VA Medical Center (5 miles)
  • Maine Migrant Health Program (5 miles)
  • Riverview Psychiatric Center (5.3 miles)

Cafes

  • Main Street Café (4.4 miles)
  • Huiskamer Coffee House (4.7 miles)
  • Panera Bread (4.8 miles)
  • Moose Tracks Cafe (5.2 miles)
  • Starbucks (6.1 miles)

Pharmacies

  • CVS Pharmacy (4.5 miles)
  • Kennebec Pharmacy & Home Care (4.6 miles)
  • Kennebec Pharmacy & Home Care (4.6 miles)
  • Walmart Pharmacy (5 miles)
  • Walgreens (5.1 miles)
  • Patrick S Cote (5.2 miles)
  • Change Healthcare (5.5 miles)

Parks

  • Augusta Parks Department (4.6 miles)
  • Waterfront Park (4.8 miles)
  • Viles Arboretum (5.1 miles)
  • Capitol Park (5.3 miles)

Theaters

  • Colonial Theater (4.6 miles)
  • Regal Augusta (4.8 miles)

Transportation

  • U-Haul Moving & Storage (5.4 miles)
  • Avis Rent A Car (5.5 miles)
  • usta State Airport (AUG) (5.5 miles)
  • Cape Air (5.5 miles)
  • U-Haul Neighborhood Dealer (6.1 miles)

Frequently Asked Questions

How much does it cost to live at Augusta One in Augusta, ME?
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Related Resources

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    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

  • does medicare pay for assisted livingMedicare Coverage for Assisted Living: An In-Depth Exploration

    Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.

  • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

    Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.