799 Washington Street N, Auburn, ME 04210
For more information about senior living options: (844) 490-3973
The two statements about Support Solutions come from a single voice that blends personal frustration with serious concerns about care and safety. On the surface, the writer paints a picture of a company that is supposed to support vulnerable people, yet they describe both personal limits on social interaction and troubling lapses in professional care. The combined message is one of deep disappointment, mixed with an element of praise that sits uneasily beside the harsher observations. Taken together, these remarks form a long critique of how the company is handling relationships, rights, and responsibilities.
First, the writer focuses on a personal, social grievance. They speak about a friend who lives within the company's environment and express a longing to simply spend time together. The core of this concern is not about money or efficiency, but about the ability to hang out with a friend who is in residence with the company. The writer frames this desire as a basic personal right - an expectation to maintain friendship and social connection - only to feel that these wishes are thwarted. The language signals that the separation or restriction feels like an infringement on their friend's rights, leaving the writer feeling obstructed and distressed. The emphasis is on relationship and human connection, and the sense that those connections are being blocked in a way that feels unfair.
Beyond this personal grievance, the reviewer shifts to a much more formal critique of Support Solutions' professional conduct. They label the company as "Neglectful and Unprofessional" and describe a pattern or a sense of persistent care failures. The tone communicates a clear conviction that the company has shown a severe lack of care for its clients. The writer asserts that a client - described as disabled and unable to manage basic tasks independently - was left unattended and unsupervised. The severity of this claim is underscored by the specific detail that the client recently fell down the stairs, reopening a prior head injury from surgery. According to the reviewer, such an incident reveals unacceptable gaps in supervision and care from an organization entrusted with safeguarding vulnerable individuals.
The narrative continues with a broader indictment of the company's day-to-day operations. The writer alleges a failure to provide consistent support or supervision, painting a portrait of a dangerous environment where staff presence is unreliable or absent. The consequence, in the reviewer's view, is a serious breach of responsibility: a disabled person left to fend for themselves, without adequate staff oversight or assistance. This is not framed as an isolated incident but as a fundamental flaw in how the company delivers care, with safety and well-being in jeopardy as a recurring concern. The implication is that the company's priorities may not align with the essential needs of its clients, and that the risks associated with neglect are far too real.
Against this backdrop of critique, the reviewer offers a cautionary verdict to potential clients: reconsider choosing Support Solutions. The call to action is straightforward and pointed - people should think twice about what the company promises and what they actually provide. The reviewer uses strong language to convey the seriousness of their concerns, presenting the company as a potential danger to those who depend on it for supervision and care. The overall message is that while some people may have positive experiences, the documented neglect and dangerous gaps in supervision justify a high degree of wariness and caution when engaging with the company.
In the midst of these grave concerns, there is a noteworthy, almost incongruent, concluding line that complicates the overall tone. The reviewer adds: "The very best place to be CRMA certified. Support Solutions are simply awesome!" This juxtaposition of a strong critique of daily care with a glowing endorsement about certification suggests a dual or conflicted experience. It hints at a possible professional or credentialing dimension - that, despite the reported lapses in client care, the organization may still offer valuable professional development or certification opportunities. The tension between condemnation of care and praise for certification reflects a complex portrait: one that acknowledges certain professional strengths or opportunities while insisting that fundamental safety and compassionate care must be non-negotiable.
Taken together, these statements present a multifaceted view of Support Solutions. On one hand, there are serious allegations about rights violations in terms of social access for a friend living within the company's environment, and on the other hand, there are grave criticisms about how clients are supervised and safeguarded on a daily basis. The reviewer calls attention to dangerous lapses - reduced or absent staff presence, inconsistent support, and unsafe conditions that could lead to further harm. The overall impression is that the organization's responsibilities to its clients are not being met, and that these failures pose real risks to disabled individuals who rely on proper care and supervision. Yet, the closing remark about certification adds a layer of complexity, suggesting that the company may still offer valuable professional pathways even as its care practices are called into question.
Support Solutions - Washington in Auburn, ME is an assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of our residents. Our spacious dining room allows for socializing and enjoying delicious meals prepared by our skilled staff. Each unit is fully furnished, providing comfort and convenience for our residents. Our beautiful garden and outdoor space offer a peaceful environment to relax and enjoy nature.
We understand the importance of maintaining cleanliness and hygiene, which is why we provide housekeeping services to ensure that our community is always clean and welcoming. Move-in coordination is offered to assist residents in transitioning smoothly into their new home.
Our community also provides essential care services such as assistance with activities of daily living, bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents. Our staff is trained in diabetes diet management, medication administration, and meal preparation according to special dietary restrictions.
Transportation arrangement for medical appointments is available to ensure that residents can access necessary healthcare services conveniently. Additionally, transportation to doctors' appointments can be arranged as needed.
Residents at Support Solutions - Washington can enjoy a variety of scheduled daily activities designed to promote engagement, socialization, and overall well-being. With two parks nearby, there are opportunities for outdoor recreation close by. Conveniently located within proximity are 11 pharmacies, 44 physicians' offices, 29 restaurants offering diverse cuisine options, 3 transportation options, 4 places of worship for spiritual fulfillment, 1 theater for entertainment purposes nearby as well as access to 6 hospitals for any medical emergencies.
At Support Solutions - Washington in Auburn, ME, we strive to provide a supportive community where residents feel comfortable and receive the care they need while enjoying amenities that enhance their quality of life.
Support Solutions - Washington is located at 799 Washington Street N, Auburn, ME 04210 in Androscoggin County, Maine
Bolster Heights Residential Care
Auburn, ME
Extensive on-site amenities and 24/7 care.
Bolster Heights Residential Care reviews
Bolster Heights Residential Care images
St Mary's D'Youville Pavilion
Lewiston, ME
Small unit size enables personalized care with warm, responsive staff.
St Mary's D'Youville Pavilion reviews
St Mary's D'Youville Pavilion images
Schooner Estates Senior Living
Auburn, ME
Caring, attentive staff; clean, welcoming environment; good meals; engaging activities and amenities.
Schooner Estates Senior Living costs
Schooner Estates Senior Living reviews
Schooner Estates Senior Living images
Assisted Living Support for Veterans: A Complete and Detailed Overview
The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
Exploring the Contrasts Between Assisted Living and Skilled Nursing
The article compares assisted living and skilled nursing facilities, detailing their differing levels of assistance, medical support, cost structures, and day-to-day experiences. It emphasizes that assisted living is for those needing help with daily activities while maintaining independence, whereas skilled nursing facilities provide intensive medical care with 24-hour staff supervision.
The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.