Suites At Sugar Mill Point

Pros

• The Suites at Sugarmill Point is known for its friendly and compassionate staff who provide excellent care to residents, making families feel at ease about their loved ones' wellbeing.
• Families appreciate the open communication from staff regarding their loved ones’ health and activities, fostering a sense of trust and comfort.
• The facility is praised for its cleanliness and homey atmosphere, which contributes to a positive living experience for residents.
• Residents benefit from engaging activities and social interactions, helping them adjust better in the community and enhancing their quality of life.
• The personalized attention given to each resident is evident, as staff members treat residents with love and respect, ensuring they feel valued and cared for.
• The availability of chef-prepared meals and well-structured routines demonstrates the commitment of The Suites at Sugarmill Point to providing high-quality care.
• Families express gratitude for the peaceful environment created by staff who go above and beyond in supporting both residents and their families during challenging times.

Cons

• One reviewer expressed disappointment with the facility they toured, noting that two staff members were seen sitting in the corner playing on their phones, which indicated a lack of engagement and professionalism.
• The Director reportedly made negative comments about a resident during the tour, raising concerns about her attitude toward residents and potential unprofessional behavior among staff.
• A reviewer mentioned that some staff members, particularly those on night shifts and weekends, did not meet their expectations regarding care quality.
• The first reviewer regretted not moving their mother to the facility sooner, indicating missed opportunities for better care when she was still mobile.
• Another reviewer felt that the level of individual attention provided to residents may not have been sufficient due to the high number of residents in the facility, raising concerns about personalized care.

Review

The Suites at Sugarmill Point consistently receives high praise from families seeking quality care for their loved ones with dementia and Alzheimer’s. Many reviews emphasize the exceptional friendliness and professionalism of the staff, who are dedicated to creating a comforting environment during what can be a challenging transition into memory care. Families express deep appreciation for the attentive communication they have experienced, noting that staff members regularly provide updates on their loved ones' well-being, including information about sleep patterns and meal intake. This level of involvement helps families feel more connected despite physical distances.

One of the most poignant themes highlighted in several reviews is the regret that some families felt regarding not moving their loved ones sooner to this facility. Several reviewers noted that earlier placement could have allowed their relatives to benefit from a supportive environment while still mobile. Instead, many had to navigate through previous care options before discovering how suited Sugarmill Point was for handling advanced dementia cases. The facility’s specialization in memory care appears to set it apart from other options in the area, making it a valuable resource for those facing similar situations.

Cleanliness and comfort are also recurring points of emphasis in these reviews. The physical environment is described as clean and homelike, contributing positively to both residents’ comfort and family members' peace of mind when visiting. New residents often find themselves welcomed by a warm atmosphere; staff members routinely pause their tasks to introduce themselves and show gratitude for visitors’ presence. Families appreciate both private rooms designed for dignity and communal spaces that enable residents to interact socially, enhancing their overall quality of life.

Nevertheless, there were some contrasting opinions regarding staff attentiveness during less busy periods such as weekends or late evenings. While most interactions with caregivers are reported as positive and compassionate, some family members expressed concern over occasional lapses in vigilance among night or weekend staff members. However, many understand the challenges associated with staffing health care facilities and acknowledged that such inconsistencies may arise occasionally amidst an otherwise excellent experience.

A strong sense of community exists within The Suites at Sugarmill Point, as seen through various reports mentioning collaborative activities which encourage engagement among residents—activities like singing sessions are particularly noted for promoting joy among individuals dealing with memory loss. Family members have observed that their loved ones become more involved in social gatherings while being cared for effectively by empathetic employees who treat each resident like family.

Finally, it is worth noting comments regarding pricing; although some families acknowledge that costs can be high, they overwhelmingly conclude that the quality of care provided justifies the expense. With chef-prepared meals tailored for dietary needs and constant access to professional nurses on site, families feel reassured knowing they are investing in significant support essential for their loved ones' well-being during critical final years. It becomes clear from these testimonials that The Suites at Sugarmill Point not only meets but often exceeds expectations when it comes to providing caring support—leaving lasting impressions on both residents and their families alike.

This part of Houma, Louisiana, offers a variety of amenities that may be appealing for senior living. In close proximity, there are several physicians' offices such as Houma Medical Imaging and Haydel Dermatology, providing convenient access to healthcare services. Additionally, there are pharmacies like Walgreens nearby for medication needs. For dining options, restaurants like Cajun Bahamas Island G and Zingers Burgers N Wings offer local cuisine choices. Places of worship such as Mount Horeb Baptist Church and Roman Catholic Church of the Diocese cater to spiritual needs. Transportation services like Enterprise Rent-A-Car and U-Haul Neighborhood Dealer are available for ease of travel within the area. Should medical care be required, Bayou Region Surgical Center is located at a reasonable distance from this neighborhood.

Physicians

• Houma Medical Imaging (0.5 miles)
• Rau Plastic Surgery (0.6 miles)
• Haydel Dermatology (0.6 miles)
• SLMA Primary Care Clinic (1 miles)
• Dr Gandhi (1.2 miles)
• Allergy & Asthma Clinic (1.2 miles)
• Davuluri Childrens Clinic (1.2 miles)

Restaurants

• Cajun Bahamas Island G (0.6 miles)
• Zingers Burgers N Wings (0.6 miles)
• Big Mikes Bbq SmokeHouse (0.6 miles)
• Off The Hook (0.7 miles)
• McDonald's (0.7 miles)
• El Paso Mexican Grill (0.8 miles)
• 1921 Seafood (1 miles)

Pharmacies

• Walgreens (0.6 miles)
• Total Pharmacy Services (1.3 miles)
• Lafayette Drug Store (1.4 miles)
• People's Drug Store (1.4 miles)
• Houma Urgent Care Pharmacy (1.4 miles)
• Houma Family Drugs (1.5 miles)
• Houma Central Pharmacy (1.6 miles)

Places of Worship

• Mount Horeb Baptist Church (1 miles)
• Roman Catholic Church of the Diocese (1.7 miles)
• Southern Baptist Convention (2.7 miles)
• St Francis De Sales Church (3.5 miles)
• Revival Life Church (3.8 miles)
• Southern Baptist Convention (6 miles)
• St Charles Catholic Church (14.4 miles)

Cafes

• Coley's Cafe (1.5 miles)

Transportation

• Mc Forklift (2.1 miles)
• U-Haul Neighborhood Dealer (2.4 miles)
• Enterprise Rent-A-Car (2.5 miles)
• Butler Aviation (4.4 miles)
• Houma-Terrebonne Airport (HUM) (4.4 miles)

Hospitals

• Bayou Region Surgical Center (14.4 miles)