Hilltop Rest Home in Science Hill, KY

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Pros

• Hilltop is described as an amazing, very clean facility with an exceptional staff and a remarkable therapy department.
• The rehab experience at Hilltop is wonderful, with residents making friends and receiving friendly, helpful care.
• Hilltop’s wound care and physical therapy are excellent, helping residents recover confidently.
• The staff at Hilltop are among the most caring and positive care workers.
• Hilltop is a great place for families; the staff consistently goes above and beyond to help.
• The facility is praised as the best in the area, with staff treated like family.
• The environment at Hilltop is well-maintained, clean, and pleasant, with hot, delicious meals.
• Administration and communication at Hilltop are highly regarded, keeping families informed.
• Hilltop has a family-like atmosphere where staff and residents form strong, supportive bonds.
• Therapists and CNAs at Hilltop are top-notch, dedicated to residents’ progress and well-being.

Cons

• The facility has gone downhill since it used to be top notch.
• The staff are disrespectful to residents and families, and have even given residents the wrong medication and denied it.
• The building is run down and not clean, with urine smells and dirty rooms.
• Residents were left without basic hygiene, such as not being showered for over a week and sitting in urine for hours.
• A patient was made to use the toilet with a diaper on and then left back in bed without assistance.
• There is severe understaffing, especially on night shifts, causing long delays for care and pain management.
• The head nurse was described as mean and unhelpful.
• The meals were described as awful, with poor food quality.
• The environment felt highly restricted with many alarms and limited outdoor time.
• One reviewer warned: “Terrible place. Terrible staff. Do not put your loved ones here.”

Review

Hilltop Rest Home in Science Hill, Kentucky is best suited for families pursuing strong short-term rehab and wound- or post-acute care within a warm, community-minded setting. The facility earns its 4.5 rating by delivering noticeably solid therapy results and a generally clean, pleasant environment. For residents returning home, Hilltop’s rehabilitation teams and nursing staff frequently move the needle, helping many regain mobility and independence in a way that eases family members’ anxiety about recovery. The atmosphere is frequently described as friendly and hands-on, with a clear emphasis on keeping residents engaged through activities and regular contact with staff.

Those considering alternatives should be aware of a few red flags that recur in the parent reviews. Several families recount serious lapses in day-to-day care, including delayed showers, prolonged times in soiled clothing, and inconsistent attention that left some residents feeling neglected. There are reports of medication errors and gaps in responsiveness, particularly during off-peak hours, along with complaints about cleanliness and upkeep on some days. While many residents thrive, these testimonials signal that Hilltop’s strength, therapeutic care and a welcoming culture, can coexist with care gaps that demand vigilant family oversight and proactive communication with leadership.

The strongest pros center on therapy quality, nursing attentiveness, and the capacity for real functional gains. Reviewers repeatedly highlight the therapy department as a standout, with therapists who are described as dedicated, skilled, and invested in getting residents back on their feet. Wound care, mobility work, and the drive to return home are cited as major positives, and families often credit Hilltop with reducing the length of hospital stays and easing transitions back to home life. The nursing and bedside teams are praised for their compassion and for making residents feel respected, with several accounts noting that nurses and aides go the extra mile to accommodate families and advocate for patient needs. When the care plan is actively managed and families stay engaged, the pros readily offset the occasional friction noted in some shifts.

Beyond clinical care, Hilltop earns trust through a consistently clean, inviting environment and responsive administration. Multiple reviews mention pleasant, well-maintained spaces, good meals, and activities that keep residents socially engaged. Families report that administration is reachable, communicative, and focused on coordinating with doctors and therapists to support progress. The “home-like” feel, staff who know residents by name, regular celebrations, and a culture of warmth, helps families feel reassured during what is often a stressful transition. This combination of environment and access to engaged care teams strengthens Hilltop’s appeal for long-term as well as short-term stays.

Nevertheless, the cons should not be minimized. The most credible warning signs involve staffing consistency and day-to-day reliability. Understaffing on night shifts, slow response times to call lights, and sporadic cleanliness issues can undermine the otherwise strong clinical program. Families should enter with eyes wide open and use proactive strategies: insist on a detailed care plan with prescribed response times, request to meet shift-by-shift to understand who is responsible at night, and set up a routine for regular on-site visits to monitor the environment and care quality. It is also prudent to verify current medication administration practices and ensure a clear, documented process for addressing any med changes or discrepancies.

In the end, Hilltop Rest Home represents a well-rounded option for families who need effective rehab, a compassionate caregiving culture, and a pleasant living environment. It is a particularly strong fit for short-term residents aiming to regain function quickly and for families who can maintain active involvement to help ensure consistency in care. For those prioritizing impeccable, 24/7 oversight with zero tolerance for any care lapses, or who require ongoing, highly regimented supervision, it may be wise to explore alternatives that emphasize staffing ratios and stricter quality controls. The prudent path is to visit, speak with the therapy team and administration, and review the current staffing patterns and care plans to determine if Hilltop aligns with the resident’s specific recovery goals and family expectations. When fit is right, Hilltop stands out as a capable, caring choice that many families come to trust for rehabilitation, dignity, and a hopeful path back home.

This part of Science Hill, Kentucky offers a variety of amenities and services that may be beneficial for senior living. There are several pharmacies within close proximity, making it convenient to access medication and healthcare supplies. Additionally, there are numerous restaurants nearby providing different dining options. In terms of healthcare, there are reputable physicians' offices and hospitals in the vicinity, ensuring quality medical care is easily accessible. Places of worship are also available for spiritual needs. Transportation options such as U-Haul services and taxi companies can assist with getting around the area. Overall, this area provides a mix of essential services and recreational activities, making it a potentially suitable location for seniors looking to settle down in Science Hill.

Pharmacies

• Science Hill Drug (0.8 miles)
• CVS Pharmacy (6 miles)
• Forcht Pharmacy (6.2 miles)
• Lake Cumberland Area Drug (6.3 miles)
• Medicine Shoppe (6.4 miles)
• Health Mart Pharmacy (6.4 miles)
• Jay's Pharmacy (6.7 miles)

Restaurants

• Speedy Taco (0.8 miles)
• Subway (0.8 miles)
• Hardee's (0.8 miles)
• Burger King (6.2 miles)
• Wendy's (6.3 miles)
• Popeye's Louisiana Kitchen (6.3 miles)
• Charred Oak Whiskey Grill (6.4 miles)

Physicians

• Kentucky Family Care (0.8 miles)
• Lifescan Imaging (5.6 miles)
• Lake Cumberland Regional Pain Center (5.6 miles)
• Somerset Pediatric Adolescent Associates Somerset (6.4 miles)
• Kristy Michelle Huffman (6.6 miles)
• Cumberland Nephrology (6.6 miles)
• Huffman & Huffman PSC (6.6 miles)

Places of Worship

• Central Kentucky Youth Camp (2.7 miles)
• Pleasant Hill Baptist Church (4.1 miles)
• Lanham Emmett Rev (5 miles)
• Southern Baptist Convention (5.8 miles)
• Macedonian Missionary Service (5.8 miles)
• Iglesia Renacer (5.9 miles)
• Cumberland Church of Christ (6.1 miles)

Transportation

• U-Haul Neighborhood Dealer (3.4 miles)
• Express Taxi & Delivery (4.5 miles)
• U-Haul Neighborhood Dealer (6.7 miles)
• Worldwide Equipment Leasing (7.8 miles)
• Lake Cumberland Regional Airport (SME) (8.8 miles)
• U-Haul Neighborhood Dealer (9.6 miles)

Hospitals

• Kentucky Cancer Program (5.8 miles)
• Lake Cumberland Regional Hospital (5.8 miles)
• Children's Clinic (6.4 miles)
• Somerset Surgery Center (6.6 miles)
• V A Outpatient Clinic (6.9 miles)
• Oakwood, a New Vista Community (8.5 miles)

Parks

• Walking Track (6.7 miles)

Cafes

• Starbucks (8.5 miles)