235 South Richardson Drive, Somerset, KY 42501
For more information about senior living options: (866) 208-4318
Overall Review of The Crestview Assisted Living
Pros
There is a lot of love in both Crestview facilities and everyone is treated as family.- The Crestview Personal Care and the Crestview Assisted Living offer a safe environment for capable clients who simply do not need to live alone anymore.
Cons
The reviewer claims the mother was abused while residing there.- The mother was told to "get it yourself" when asking for water.
- Her medications were not properly regulated, and her money was given to an abusive ex.
- The reviewer described the facility as inhumane pieces of junk and called for its closure.
- A visit showed the room to be disgusting, with cobwebs, dirt, and unkempt conditions.
- A patient was found with food in her hair, dirty clothes, not bathed for weeks, no socks, very dry skin, and bug bites; the place was filthy.
- The food served was worse than what the reviewer would feed to an animal.
- The Crestview was not well maintained, with cleanliness issues and an atmosphere more like a nursing home than an assisted living facility.
Review
The Crestview Assisted Living in Somerset is best suited for seniors who want a small, homey atmosphere where daily companionship matters and where a family-like environment can compensate for lighter clinical oversight. It works best for residents who do not require skilled nursing and who can thrive with help with daily tasks in a setting that emphasizes personal connections and social interaction. Families who are willing to stay actively involved, monitor care closely, and advocate for their loved one will find a measure of warmth here despite the facility’s limitations.
Anyone needing reliable, consistent medical oversight or strong, uniform cleanliness should consider alternatives. If a resident requires regular medication management overseen by trained professionals, or if a pristine, consistently sanitary environment is non-negotiable, this community is not the ideal choice. Those with high medical fragility, complex care plans, frequent mobility needs, or memory-care requirements should look elsewhere for facilities that provide more predictable staffing and stricter housekeeping standards. Additionally, for families expecting a facility with skilled nursing on-site, the absence of SNF services at Crestview is a decisive gap.
On the upside, the strongest practical appeal lies in the visible sense of care and the potential for a family-like culture. Several families report that their relatives enjoy the meals and feel cared for by caregivers who create a warm, affectionate environment. The two-building structure, one focused on personal care and the other on assisted living, can allow for a tailored pace of daily life and movement between levels of assistance without leaving the campus. When care teams are engaged and residents participate in daily routines and social activity, this atmosphere can translate into meaningful quality of life and a sense of belonging.
However, the major cons cannot be ignored or minimized. Reviews present a troubling contrast: allegations of abuse, neglect, and improper medication handling; rooms described as dirty or inadequately maintained; and recurring concerns about hygiene, comfort, and overall safety. The tension between reports of genuine warmth and reports of serious neglect creates an unstable risk profile. For families evaluating Crestview, the clearest red flags are safety and cleanliness: incidents suggesting residents were not bathed, left in soiled clothing, or inadequately monitored, alongside assertions of mismanaged finances. These issues significantly challenge the premise of reliable daily care, and they cast a long shadow over otherwise positive anecdotes.
Evaluating Crestview requires disciplined, firsthand scrutiny. Prospective residents’ families should demand a comprehensive tour of both buildings, observe interactions between staff and residents, and inspect rooms for cleanliness and safety. Request current staff ratios, turnover statistics, and a transparent medication-management protocol, including how doses are tracked and how errors are reported. Review recent inspection findings and incident logs, and ask for direct references from other families willing to discuss long-term experiences. If pursuing an option here, insist on a formal plan for ongoing oversight, scheduled housekeeping, and a clear process for elevating concerns to administration.
In the end, Crestview can still be a workable choice for a specific subset of families: those who prize a familial, intimate setting and are prepared to supervise care closely, while accepting the facility’s imperfect cleanliness and safety record. For many others, especially those requiring steady medical oversight, impeccable hygiene, or access to skilled nursing, alternatives are strongly advised. Practical next steps include evaluating other Somerset options with stronger safety and cleanliness track records, confirming whether SNF services are essential, and ensuring any chosen community offers transparent, ongoing accountability to families and residents alike.
12 resident community capacity
Assisted Living
Board and Care Home
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
English
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