101 Village Way, Lebanon, KY 40033
For more information about senior living options: (866) 208-4318
Overall Review of The Village Of Lebanon Assisted Living
Pros
The staff is very caring.
Rehab staff helped her meet therapy goals.
They were always kind, respectful, and took good care of her; she never had a bed sore.
The facility and its caregivers are highly recommended.
This place is awesome; Charlotte and Gina take such good care of the residents and go above what is expected.
The facility was clean and the staff responded quickly; everyone was friendly.
Cons
They don't do their job correctly and are very rude to patients and family members.
They let patients refuse therapy and wouldn't provide the needed therapy.
They kept him in a wheelchair all day, ignoring his swollen legs.
People should stay away from this facility.
They wouldn't recommend bringing family there.
Half of the CNAs do not take care of residents.
The DON has an assault charge and is still the DON.
Nurses do not care for residents when they are sick and are too lazy to do paperwork to send them to the hospital.
Residents have died because nurses refuse to provide proper care.
Management accuses people of everything and makes it look like their fault.
Review
The Village of Lebanon Assisted Living is best suited for families that need post-acute rehab or long-term care for a loved one with dementia, but that are able to stay actively involved and vigilant about care. In multiple reports, residents benefited from attentive rehab staff and overall cleanliness, and a few families describe the facility as a reliable option when therapy goals are clear and appropriately supported. When a loved one responds to skilled rehabilitation and consistent daily routines, the village can deliver meaningful mobility and independence gains, and some residents enjoy genuinely compassionate interactions with certain caregivers.
Those who should seriously consider alternatives are families that cannot tolerate frequent, high-stakes concerns about staffing, accountability, and discharge planning. Repeated accounts describe CNAs who did not consistently meet basic needs, accusations of bullying by management, and a DON with serious disciplinary red flags still in place. Discharge mistakes, medication errors, delayed transport, missing charts, appear to have occurred, sometimes with families left to chase down information. For families seeking a smooth, predictable experience with transparent leadership and rigorous oversight, this community warrants caution and a careful comparison with other options.
The strongest positives emerge where rehab momentum and personal care are most consistently present. Positive episodes highlight rehab staff who help patients reach therapy goals, compassionate aides who maintain dignity, and residents who were never left untreated for wounds or delirium. Stories praising specific staff members, named caregivers who go beyond the call, suggest that when the team aligns, the care experience can be personal, respectful, and effective. Cleanliness and prompt responsiveness to call bells at times reinforce a sense that, with the right shift and the right supervision, daily life is manageable and safe.
Yet the cons loom large enough to substantially offset those advantages. The most damaging themes center on inconsistent day-to-day care by CNAs, management friction, and the perception that some essential systems, medication management, discharge coordination, and incident reporting, are unreliable. Reports of bullying, an assault-implicated administrator, and disputes over care decisions create an atmosphere in which families must constantly verify what is happening and push for urgent escalation when concerns arise. The risk of incorrect medications at discharge and miscommunication around transitions underscores a fragility in the process that can undermine trust when a loved one is most vulnerable.
In terms of how the pros offset the cons, it depends on the family’s tolerance for risk and their capacity to supervise care. For a resident who responds well to rehab and benefits from caring, capable aides, the facility can deliver real gains and a comfortable environment, provided a dedicated family member or trusted advocate is consistently overseeing care plans, medications, and discharge steps. The absence of bedsores in one long-term dementia case is a concrete indicator that, when staffing and attentiveness align, medical risks can be minimized. However, this potential offset is fragile: one lapse in oversight can quickly expose safety gaps, and the repeated reports of management and nursing issues suggest that outcomes hinge on unpredictable staffing and leadership dynamics rather than a stable, predictable system.
Families weighing a placement here should enter with clear benchmarks and a plan for ongoing oversight. Request a detailed, up-to-date care plan with specific goals and timelines, insist on a current medication reconciliation process, and verify who the medical director and DON are and how they handle complaints. Seek to meet with frontline staff across shifts, observe routine care at various times, and insist on transparent discharge protocols with written checklists. If possible, arrange a trial period to evaluate how well the team responds to evolving medical needs, especially during transitions to hospice or hospital visits. In short, the Village of Lebanon can be a viable option for rehab-focused care when oversight is rigorous and staff consistency is proven, but the decision should rest on a thorough risk assessment that prioritizes reliable leadership, predictable care, and uncompromising safeguards for patient safety.









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