Jane Todd Crawford Memorial

Pros

• The nursing staff was great.
• The swing bed unit for rehab provided an experience that was totally awesome; the place, the people, and the treatment were superb.
• The staff were outstanding; they made the child feel right at home and took great care of him.
• The nurses are friendly and seem to care.
• The outpatient experience at Jane Todd Crawford Hospital was friendly, courteous, efficient, and prompt.
• The staff were very helpful and seemed to genuinely care.
• Great care is given to patients.
• These are the most caring and dedicated medical professionals.
• Great people.

Cons

• The ER is described as slow and the nurses are rude, with doctors not communicating with patients or families.
• The hospital's service is terrible despite a new building.
• Dr. Lefsky is described as extremely rude and never entering the room to discuss care.
• Patients are left in agony without medications or proper attention.
• The nursing staff are lazy and unwelcoming, not leaving the nurses' station to check on patients.
• There are reports of neglect and verbal abuse toward patients or family members.
• Some reviewers label the staff as idiots and say they do not know or care what they are doing.
• Many would avoid this hospital in emergencies, preferring other facilities.

Review

The collection of experiences at Jane Todd Crawford Hospital reads like a rollercoaster of care, with high praise for some moments and sharp critique for others. Several reviews acknowledge a modern, well-kept facility, a building that looks nice and fresh on the outside and inside. Yet the overall sentiment conveyed is that the quality of service varies dramatically from one encounter to the next, making the experience unpredictable and, for many, deeply frustrating.

A large portion of the negative feedback centers on the emergency department. Families describe long waits, minimal interaction from doctors, and a sense that communication was almost non-existent. One account describes being in the ER for nine hours without a doctor stepping in, followed by an assertion from a nurse that "the doctor came in 3 mins after patient arrived," with the implication that the promised information never arrived. Several reviews echo that theme: patients and their families felt left in the dark, with test results discovered only after prodding, and with no one greeting or checking in beyond a cursory exchange. The tone throughout many of these stories is that of caregivers who were not welcoming to families, which amplified the stress of medical emergencies.

Specific clinicians repeatedly come up in these critiques. Dr Lefsky is singled out by multiple reviewers as particularly rude or unhelpful; one reviewer wrote that "Dr Lefsky? wouldn't bother" to enter the room and instead stood at the door delivering instructions. The remarks aren't limited to him alone. Dr Shanks is similarly criticized for being disrespectful and for leaving a patient in agony with kidney stones, without adequate pain management or follow-up. In such accounts, the nursing staff is painted as overwhelmed or disengaged, with several notes lamenting that nurses seem to be "too lazy to even leave the nurses station to check on you" when you are truly in need. The sentiment is that, in some cases, the entire system feels understaffed and under-resourced, with administrators and clinicians not aligned on the goal of patient-centered care.

Amid the heavy critiques, there are clear counterpoints highlighting positive experiences. The nursing staff, in particular, receives frequent praise. Some reviewers describe nurses as "great," "friendly," and genuinely caring, doing their best within the constraints they face. There are heartfelt anecdotes about pediatric care where the staff made a child feel at home and moved efficiently, resulting in a quick, smooth visit. One parent wrote that their 3-year-old son was seen quickly, with no wait, in a clean environment, and that the staff were outstanding and attentive - an experience that stood in stark contrast to the complaints about long delays and poor bedside manner elsewhere in the hospital. Another account describes outpatient care as "friendly, courteous, efficient and prompt," underscoring that the hospital can deliver high-quality interactions in the right circumstances.

Beyond the ER, experiences in rehab and swing-bed units offer a more positive picture. A patient transitioning from Tristar Greenview to the swing-bed unit described the care as "totally awesome," with the staff and environment creating a sense that the patient was treated with dignity and attention - "the best care is here," they wrote, with the patient even saying they felt like the president thanks to the level of care received. These positive notes extend to general statements about staff dedication and the perception that the hospital's caregivers are among the most caring and dedicated medical professionals in the community. The contrast is stark: this is not a uniform hospital experience, but there is a strong thread of appreciation for the people who show up, listen, and respond with genuine concern.

The reviews also touch on broader, systemic concerns that color the overall impression. Several families describe the pace of care as painfully slow, with repeated expressions that the ER nurses are brusque, unhelpful, or dismissive and that doctors show poor communication, especially when the ER is not crowded. Some readers sum up their feelings with blunt statements about how some staff members seem to "not care what they are doing," or even "idiots work here." There is also a recurring warning for veterans to seek care elsewhere, as one reviewer advised avoiding Jane Todd Crawford Hospital entirely and suggesting Campbellsville as a preferable alternative. In some cases, families recount neglect or verbal abuse toward loved ones, heightening fears that the hospital may not always provide safe, compassionate care in a crisis.

Personal health crises provide some of the most striking contrasts. A powerful story tells of a heart attack where, upon arrival, staff reportedly reacted by walking out of the room after hearing about a prior prescription, offering only an anti-inflammatory before the patient signed out against medical advice and sought care elsewhere. That decision led to life-saving intervention at another facility, with a cardiologist performing a cath and stenting in a timely manner. In this account, the hospital's administration later wiped out the bill, but the overall takeaway was a warning: for anything serious, Jane Todd Crawford Hospital may not be the safest option, and alternatives may be a more reliable path to urgent or emergent care.

Taken together, these reviews sketch a complex portrait of a hospital that is capable of delivering excellent, compassionate care in certain situations - especially in rehab settings and when the staff are engaged and communicative. At the same time, they reveal a pattern of inconsistent ER experiences marked by delays, poor communication, and at times harsh or dismissive treatment from both doctors and nurses. The presence of well-regarded, caring professionals alongside accounts of rude or disengaged caregivers suggests that many factors - including staffing levels, communication protocols, and perhaps the particular team on duty at any given time - shape the day-to-day reality for patients and families.

For those navigating care at Jane Todd Crawford Hospital, the takeaway is nuanced. The building and some teams offer genuine, even exemplary care that can make a difficult medical situation more bearable, if not life-changing in its attentiveness. However, other encounters - particularly in the ER - may involve long waits, limited doctor interaction, and a perceived lack of empathy or urgency. Prospective patients and families might benefit from preparing for potential variability: seek clarity about who will be involved in care, ask for regular updates on test results, and consider alternative options if a serious condition arises and time is critical. The community's experiences reflect a facility with real strengths and real challenges, a place where moments of outstanding care exist alongside episodes of frustration and alarm.

This part of Greensburg, Kentucky, offers convenient access to healthcare facilities such as Jane Todd Crawford Memorial Hospital and Central Ky Primary Care. There are also several pharmacies nearby for easy access to medications. In terms of recreational activities, Legion Park is a short distance away. For those who value spirituality, there are various places of worship in the area including Greensburg Church of the Nazarene and Mount Lebanon United Methodist Church. When it comes to dining options, there is a range of choices from fast food chains like McDonald's and Burger King to sit-down restaurants like Happy Days Restaurant. Transportation options are also available with U-Haul Neighborhood Dealer and Enterprise Rent-A-Car in close proximity. Overall, this neighborhood provides essential amenities for senior living in a peaceful and accessible location within Greensburg.

Hospitals

• Jane Todd Crawford Memorial Hospital (0.2 miles)
• Jane Todd Crawford Hospital (0.2 miles)
• KentuckyOne Health Cardiology Associates Kingswood Drive (12.3 miles)

Physicians

• Central Ky Primary Care (0.5 miles)
• Best Care Family Practice (1.3 miles)
• Green County Primary Care (1.8 miles)
• Miller, William - Lake Cumberland Regional Mental Health and Mental Retardation Board (1.9 miles)
• Central Kentucky Primary Care (3 miles)
• Glasgow Pediatric Associates Db (3.7 miles)
• Greensburg Healthcare (3.7 miles)

Pharmacies

• Health First Pharmacy (0.7 miles)
• Corner Drug Store (1.3 miles)
• CVS Pharmacy (10.9 miles)
• Eastridge-Phelps Pharmacy (10.9 miles)
• Good Neighbor Pharmacy (11 miles)
• Hometown Pharmacy (11.1 miles)
• Nations Medicines (12.2 miles)

Parks

• Legion Park (0.9 miles)

Places of Worship

• Greensburg Church of the Nazarene (1.9 miles)
• Bethlehem Baptist Church (2.7 miles)
• Southern Baptist Convention (2.7 miles)
• Pleasant Ridge Baptist Church (3 miles)
• Mount Lebanon United Methodist Church (3.9 miles)
• Southern Baptist Convention (4.6 miles)
• Southern Baptist Convention (4.9 miles)

Restaurants

• McDonald's (2.2 miles)
• Magic Wok (10.1 miles)
• Burger King (10.1 miles)
• Huddle House (10.2 miles)
• Arby's (10.2 miles)
• Chick-Fil-A (10.8 miles)
• Happy Days Restaurant (11 miles)

Transportation

• U-Haul Neighborhood Dealer (9 miles)
• Enterprise Rent-A-Car (10.2 miles)
• Alamo (10.2 miles)
• Budget Rent A Car (11.3 miles)

Cafes

• Knobbys Deli (10.8 miles)
• CU Winters Dining Hall (10.9 miles)
• Hwy 68 Roadside Cafe (13.3 miles)