5701 East 17Th North, Wichita, KS 67208
For more information about senior living options: (866) 208-4318
Overall Review of Platinum Care Homes
Pros
The Home Plus is truly a blessing.- The owners and staff are consistently pleasant, helpful, and ready to assist.
- The Home Plus is by far the best they have ever seen.
- Tolu and the staff take great care of residents, are attentive to their needs, and communicate well.
- They make difficult caregiving look easy and are pleasant to work with.
- Home Plus facilities offer a home-like atmosphere and a smaller staff-to-resident ratio, leading to high-quality care.
- The staff provide exceptional attention and compassion, with families kept informed about their loved ones.
- The facility is immaculate and welcoming, giving families peace of mind about safety and well-being.
- Mike and Tolu keep families updated on residents' status every step of the way.
Cons
Staff is rude and disrespectful.- And they never take patients outside.
- One gentleman with dementia even got out without staff knowing.
- They are only nice when people signing the paychecks are around.
Review
Platinum Care Homes in Wichita is best suited for families seeking a small, home-like care setting where staff deliver highly personalized attention and open, frequent communication about a loved one’s day-to-day well-being. The reviews consistently describe a warm, clean, welcoming atmosphere and a caregiving approach that feels tailored rather than institutional. Residents benefit from a tighter staff-to-resident ratio, enabling quicker responsiveness and more meaningful interactions. The strongest signals come from families navigating memory challenges, where caregivers demonstrate patience, compassion, and a genuine sense of partnership. For those who want peace of mind that a loved one is safe and treated with dignity, this community presents a compelling option.
However, alternatives should be on the table for residents requiring more intensive medical oversight, high-acuity skilled nursing, or robust outdoor programming. While several reviews laud the home-like setting, there is at least one report suggesting limitations around outside activities and safety monitoring, including wandering incidents. That kind of risk, while not representative of the overall experience, matters for families prioritizing highly structured outdoor time and comprehensive fall or wandering prevention. Potential residents should weigh whether on-site medical services and rehab supports meet specific needs, how often physicians or nurse practitioners can visit, and whether social outings or garden time align with expectations.
On balance, the community’s advantages stack up in practical, meaningful ways. Attention to cleanliness and a warm, inviting environment contribute to a sense of normalcy and comfort that is often missing in larger facilities. Families repeatedly praise staff for being approachable, responsive, and attentive to individual preferences, which translates into more consistent routines and fewer days feeling neglected. The emphasis on resident-centered care, where meals, activities, and daily rituals reflect personal choices, helps residents remain engaged and settle in quickly. When a loved one requires Alzheimer’s or dementia-directed support, the care philosophy and staffing approach appear well aligned with that need.
Yet, the occasional negative remark cannot be ignored. A single review describes staff as rude and disrespectful and questions outdoor access and the ability to prevent wandering. Such feedback warrants thorough vetting during a visit: observe how staff interact during routine tasks, ask about training in dementia behavior, and inspect how the community handles safety and supervision during outings or excursions. The fact that most reviews are glowing suggests this is not a systemic failure, but it does underscore the importance of confirming consistency in staffing, supervision practices, and safety protocols with the administrator before moving in.
From a decision standpoint, this community is most compelling for families who value a high-touch, family-like environment and want frequent updates about a loved one’s status. Prospective buyers should schedule in-person tours and request time with direct caregivers to gauge compatibility. Inquire about memory-care programs, daily activity calendars, and how wandering prevention is managed. Confirm the exact caregiver-to-resident ratio and whether staffing levels fluctuate on weekends. Ask for recent references and talk with current families about the consistency of care, the ease of communication, and the responsiveness to concerns. These steps turn the positives into a reliable forecast of daily life.
Overall, Platinum Care Homes offers a practical, compassionate option for Wichita families prioritizing comfort, dignity, and a personable care team. It delivers a home-like, low-friction experience with strong family communication and evident devotion to residents’ well-being. The primary caveat is the possibility of uneven outdoor programming and rare but real concerns about staff conduct, which can be mitigated by due diligence and careful onboarding. For residents with moderate care needs who thrive on individualized attention and a steady routine, this community represents a favorable balance between tenderness and dignity; for those needing more intensive medical services or expansive activity programs, exploring a larger memory-care or skilled-nursing option may be prudent.
5 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Wichita Mid-Continent (10 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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