Good Samaritan Towers

Pros

• Despite a negative experience, the facility has a button for patients to call for assistance.
• The staff's availability, although erratic, indicates that they do respond at times.
• The facility's staff could potentially improve their job satisfaction and create a more positive environment with appropriate support and management.

Cons

• The wait times for staff responses after pushing the button were extremely long, if they even bothered to show up at all.
• The staff appeared very unhappy and it was evident that they did not enjoy their jobs.
• The facility provided such a terrible experience that the loved one ended up losing over 40 pounds in just a month.
• Based on the reviewer's experience, they would strongly advise against recommending this facility to anyone.

Review

Disappointing Experience at a Healthcare Facility: Inadequate Staffing and Unhappy Employees Impact Patient Care

It is with great concern and disappointment that we share the tale of a deeply unsatisfactory experience at a healthcare facility. A loved one suffered a significant weight loss of over 40 pounds in just one month, which was distressing for us as a family. However, our ordeal was only intensified by the prolonged and tedious wait times after pressing the assistance button. This review aims to shed light on the severe understaffing issues and the evident dissatisfaction among employees that impact patient care.

Insufficient Staffing: One of the most alarming aspects of our experience was the chronic lack of personnel at this facility. Our loved one would press their button in need of assistance, only to be met with excruciating wait times or no response altogether. These delays in providing necessary care created an atmosphere rife with anxiety and frustration for both patients and their families. It became evident that this facility had failed to allocate an adequate number of staff members to ensure prompt responses to patient needs.

Extended Waiting Times: The agonizingly long waits for help compounded our loved one's already deteriorating condition. The distress felt by patients who urgently require aid cannot be overstated when faced with such indifference from caregivers. It is deeply disheartening to witness individuals struggling without proper assistance during their time of vulnerability.

Disgruntled Staff: A troubling aspect observed throughout our time at this facility was the palpable dissatisfaction among its staff members. Their unhappiness became apparent through their demeanor and interactions with patients, leaving no doubt that they did not find fulfillment or job satisfaction in their roles. This unfortunate circumstance inevitably trickled down to affect patient care, as disengaged employees are less likely to provide compassionate and attentive support.

Recommendation: Based on these disheartening experiences, we cannot wholeheartedly endorse this healthcare facility to anyone seeking quality care for their loved ones. The noticeable lack of adequate staffing and the apparent discontent among employees significantly impacted our perception of the facility's commitment to patient well-being. It is crucial that healthcare organizations address these issues promptly and work towards implementing changes that prioritize patient care as well as employee satisfaction.

Our heart-wrenching encounter at this healthcare facility paints a distressing portrait of a system in need of major improvements. The weight loss endured by our loved one in such a short period, combined with extended wait times due to staffing inadequacies, truly elevated our concerns as a family.

It is essential that both management and stakeholders take immediate action to rectify these unsettling circumstances. By addressing staff shortages, providing appropriate training and creating a positive work environment, this facility can regain trust and ensure proper care for future patients.

In conclusion, we share our unfortunate experience to highlight the challenges faced by patients when healthcare facilities fail to prioritize adequate staffing levels and employee well-being. We hope this review serves as a catalyst for improvement so that others are spared from enduring similar distressing encounters in their quest for compassionate care.

This area of Olathe, Kansas offers a variety of conveniences and amenities that may appeal to seniors looking for a vibrant community. With several dining options nearby, including K Macho's and Culver's, as well as pharmacies such as Walgreens and CVS within close proximity, residents can easily access essential services. The area also boasts top medical facilities like Olathe Medical Center and College Park Family Care, providing peace of mind in case of health needs. Additionally, there are recreational opportunities at Haven Park and Heritage Park for leisurely walks or outdoor activities. For entertainment, seniors can visit the AMC DINE-IN Studio 28 theater or enjoy a cup of coffee at Starbucks or Brew Haha Coffeehouse. Places of worship like the Overland Park Church of Christ offer spiritual support to individuals seeking a sense of community. Overall, this part of Olathe provides a balanced mix of necessities and leisure options suitable for senior living.

Restaurants

• K Macho's (0.6 miles)
• McDonald's (0.9 miles)
• Taco John's (1.5 miles)
• Culver's (1.5 miles)
• 54th Street Grill & Bar (1.7 miles)
• Sonic Drive-In (1.7 miles)
• Popeyes Louisiana Kitchen (1.7 miles)

Physicians

• Diagnostic Imaging Centers (0.7 miles)
• Nephrology Associates (1.4 miles)
• College Park Family Care - Murlen (1.4 miles)
• Docs Who Care (1.8 miles)
• Sleep Disorders Center Olathe Medical Center (2.3 miles)
• Olathe Health (2.3 miles)
• Premier Plastic Surgery of Kansas City (2.3 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.4 miles)
• Walgreens (1.8 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Walmart Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)

Parks

• Haven Park (1.8 miles)
• Heritage Park (3.8 miles)
• Heritage Park (4.1 miles)
• Thomas S. Stoll Dog Park (4.3 miles)
• Quivira Park (4.5 miles)
• Buffalo Meadows Park (6.1 miles)

Hospitals

• Olathe Medical Center (2.3 miles)
• KVC Hospitals (2.7 miles)
• Saint Luke's South Hospital (6.9 miles)

Theaters

• AMC DINE-IN Studio 28 (2.6 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (3.8 miles)
• Brew Haha Coffeehouse (6.6 miles)
• Starbucks (6.7 miles)
• Starbucks (6.7 miles)
• Panera Bread (6.8 miles)

Places of Worship

• Overland Park Church of Christ (3.9 miles)
• Lenexa Baptist Church (6.9 miles)