Chanute Plaza LLC

Pros

• The community is nice and pleasant with friendly residents.
• Management is amazing and goes above and beyond to accommodate residents.
• Maintenance is quick and responsive.
• The staff is outstanding and highly interactive.
• The property manager is phenomenal and consistently helpful.
• The grounds are excellently kept.
• The atmosphere feels homey and welcoming.
• Cheyenne is a good landlord who fixes things promptly and provides a wonderful living environment.

Cons

• The apartments could use maintenance.
• The units are in disrepair and look old.
• The property is very run down and trashy, needing a facelift and repairs everywhere.
• The drive needs fixing.
• Office personnel are never available to speak to.
• Maintenance is poor and upkeep across the apartments is lacking.
• There is a need for more upkeep on units, such as caulking windows and doors.
• When anything breaks, it is never fixed.

Review

Nestled in a small, friendly community, the experiences of residents paint a picture of a place that feels warm and welcoming most of the time. Several reviews open with a simple compliment: it's a nice little community where people are friendly and the overall atmosphere is pleasant. The management gets frequent praise for being attentive and accessible, and many residents emphasize that the people running the place go above and beyond to keep things comfortable. The tone across these notes suggests a setting that values neighborly vibes as much as it values the physical upkeep of the property.

A standout thread across multiple comments is the role of the on-site leadership, particularly Cheyenne, who is described as a caring and reliable landlord. One resident highlights that Cheyenne fixed things as needed during a two-year stay and characterizes her as a "good hearted person" for whom there were never problems. That same sentiment is echoed by others who sing praises about the property manager as a whole, noting that the manager is phenomenal, kind, and consistently helpful. It's common to hear phrases like "best manager I've ever had" and "the manager is amazing and kind," underscoring a sense that the leadership team genuinely cares about residents' comfort and needs.

The maintenance thread runs strong in the positive reviews. Comments describe fast, attentive service and staff that are highly interactive and responsive. Residents repeatedly mention prompt maintenance when something breaks and a maintenance team that keeps the grounds well-kept, contributing to a homey, well-cared-for ambiance. The combination of responsive maintenance and friendly, proactive staff creates a sense of reliability for those who value quick fixes and good communication when issues arise.

Beyond the leadership and maintenance, several residents highlight the human touch that accompanies daily life at the property. Makayla, in particular, is named in a sentiment that the Hamptons community is a perfect place to live, thanks to the manager's kindness and the personal care she brings to residents. Statements like "I think that Hamptons are a perfect place to live - the manager is amazing and kind I just love her" speak to a perceived culture of kindness at the top that ripples down to everyday interactions. The overall impression is that, when management is attentive, residents feel seen and valued, and this contributes to a sense of belonging within the community.

On the flip side, there are clear notes of inconsistency and aging infrastructure that temper the otherwise positive picture. Some residents describe the apartments as needing maintenance, with terms like "in disrepair," "old," and "in need of updating" appearing in conversations about the interior condition. A few remarks are blunt about the physical state: "Very run down and trashy. Literally trash and in need of a face lift and repairs about everywhere." Others point to more specific upkeep gaps, noting the need for caulking around windows and doors and broader upkeep across units. There are also reports of limited office availability, with some residents saying that office personnel are "never available to speak to," which can hinder timely communication about issues.

The negative notes also touch on experiences that leave some residents wary about long-term housing stability. One family member's experience is described in a way that underscores inconsistency: "Mom lived there 3 years, paid rent promptly every month, and when anything broke it was never fixed." Other comments reiterate that "they don't do very well on the maintenance part of keeping up their apartments," suggesting that while some tenants benefit from rapid service, others encounter delays or unaddressed problems. There are mentions of a drive needing repair, and a broader sense that the property, while affordable, is aging and in need of a facelift to match the warmth of its community.

Despite the mixed realities, affordability remains a steadfast thread in the dialogue. Several notes describe the place as affordable or low-income apartment housing, with phrases like "Affordable," "Low income Apr's," and the sense that the community offers a practical, budget-conscious option for residents. The quiet atmosphere - "It's quite here" - also emerges as a recurring positive point for those who value a peaceful living environment. Yet even this benefit exists alongside the recognition that affordability often accompanies older architecture and older fixtures, which can demand more from residents in terms of upkeep or compromise.

Taken together, the reviews sketch a nuanced portrait of a place that can feel like a genuine home when management is proactive and maintenance is prompt, but that also bears the marks of aging infrastructure and uneven upkeep. The strongest threads foreground a culture of kind, responsive leadership and a resident community that appreciates a calm, affordable living environment. At the same time, there is a clear call for continued investment in updating and maintaining the physical spaces - repairs, updated caulking, and improved accessibility to office staff - to ensure that all residents experience the same reliable level of care.

For someone weighing a move to this community, the takeaway is clear: you may find a welcoming, well-supported living environment with a management team that truly cares, especially if you're drawn to a friendly atmosphere and quick responses to maintenance requests. However, it's wise to be mindful of the age of the buildings and the possibility of slower or uneven upkeep in some units, particularly if you place a premium on flawless interiors and constant maintenance. If you value strong management, a homey feel, and affordability, this place has much to offer; if you need consistently pristine interiors and guaranteed, around-the-clock maintenance, you may want to explore options with more consistently updated facilities.

This neighborhood in Chanute, Kansas offers a peaceful and community-oriented atmosphere that may be ideal for seniors looking for a serene place to live. With a variety of places of worship nearby, including churches from different denominations, residents can easily stay connected to their faith. The proximity of hospitals and pharmacies ensures easy access to healthcare services, while the availability of transportation options like the local heliport and airport provides convenience for those needing to travel. The neighborhood also boasts several dining options ranging from fast food chains to local cafes, allowing residents to enjoy a variety of cuisines. Additionally, the presence of parks and theaters offers opportunities for outdoor recreation and entertainment. Overall, this area provides a well-rounded living environment that caters to the needs and interests of seniors.

Places of Worship

• Church of the Nazarene (0.2 miles)
• Southern Baptist Convention (0.2 miles)
• Chanute Seventh-Day Adventist Church (0.4 miles)
• First Presbyterian Church (1.2 miles)
• First Baptist Church (1.3 miles)
• First United Methodist Church (1.3 miles)
• Catholic Church (1.5 miles)

Hospitals

• Renal Care Group (0.3 miles)
• Neosho Memorial Regional Medical Center (0.4 miles)

Transportation

• Neosho Memorial Regional Hospital Heliport (0.4 miles)
• Allen County Airport (K88) (15 miles)

Physicians

• Ashley Clinic Pharmacy (0.5 miles)
• Cancer Center of Kansas (0.5 miles)
• Erie Clinic Family Medicine (14.5 miles)
• Hospital Pharmacy Management (17.8 miles)
• Ashley Clinic (17.9 miles)
• Family Physicians (18 miles)
• The Family Physicians (18.1 miles)

Restaurants

• McDonald's (1 miles)
• Taco John's (1.1 miles)
• Pizza Hut (1.1 miles)
• Dalton's Back 9 Bar & Grill (1.1 miles)
• Sonic Drive-In (1.1 miles)
• New China Restaurant (1.3 miles)
• Subway (1.4 miles)

Pharmacies

• Medicine Shoppe (1.1 miles)
• Medicap Pharmacy (1.2 miles)
• Cardinal Drug Store (1.4 miles)
• Walmart Pharmacy (1.5 miles)
• Humboldt Pharmacy (9.9 miles)
• Iola Pharmacy (17.8 miles)
• Gericare LTC (17.8 miles)

Parks

• Highland Park (1.2 miles)
• Chanute Parks Department (1.7 miles)
• Riverside Park (9.4 miles)
• Wilson State Fishing Lake (11.1 miles)
• Erie Dinosaur Park (14.6 miles)
• Cofachique Park (18.5 miles)

Theaters

• B&B Theatres Chanute Roxy Cinema 4 (1.5 miles)

Cafes

• Sidewalk Cafe (14.4 miles)
• Around the Corner (17.8 miles)