530 West 14Th Street, Chanute, KS 66720
For more information about senior living options: (844) 490-3973
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The collection of impressions about Diversicare presents a picture of a facility that inspires both strong affection and deep concern. On one hand, many reviewers praise the staff for being friendly, dedicated, and genuinely care-driven. They describe teams that go above and beyond for residents, create a home-like atmosphere, and even run a residents' store that people enjoy shopping in. In these accounts, the care team is portrayed as trustworthy and compassionate, with providers who feel confident in the care they deliver and families who would, without hesitation, trust Diversicare with their loved ones.
Several testimonials highlight individual acts of kindness and respect that left a lasting impression. One reviewer specifically commends the staff for how they treated a wife named Jean Schields, noting that all employees were very nice and went out of their way to ensure she received excellent care. Another account from Elmer Schields echoes this sentiment, saying he would highly recommend Diversicare to care for loved ones and would use their services again if needed. A friend who visited Barbara Kinkel on a Saturday simply remarks that she loves Diversicare and is treated with great respect, expressing heartfelt thanks. Collectively, these voices create a sense of a caring, attentive environment where residents feel valued and supported.
Beyond these individual stories, other reviewers emphasize a broader culture of care. One commenter describes being grateful that their mother is in a place where staff are open to discussion, attentive to her needs, and patient. They note acts of personal kindness, such as staff allowing their mother to use a nurse's personal phone when she feels the need to talk at night, which underscores a perceived culture of compassion and responsive communication. A different reviewer speaks of a year-long residency that has left them confident in the staff's dedication and in the overall sense of safety and care their mother experiences.
Yet, the picture is not uniformly positive. A number of reviews raise serious concerns about food quality and nutrition. One potent critique states that the food is "awful," and describes residents who are poor and sick begging for food, with an emphasis on the lack of healthy options. This vivid dissatisfaction points to a need for nutritional standards and meal quality that match the care level residents deserve, especially given the vulnerability of the people who live there.
Another heavy note concerns personal belongings and trust. A reviewer recounts finding that her mother's perfume and a police scanner radio were missing, with the implication that theft occurred while staff were present during the COVID period. The complaint also centers on the way supervisors handled the situation, describing a default or dismissive response and signaling that there may be an ongoing issue with property security and accountability.
The most troubling entries describe alleged mistreatment and severe breaches of care. One account accuses staff of taking a resident and threatening to withhold life-prolonging care, then alleging that medications were taken and destroyed, and even leaving an improvised or "foly" inside the resident at discharge. The reviewer calls for justice and warns others not to send their family members, a stark and emotional indictment that suggests experiences of fear and harm. These claims are presented forcefully and would warrant thorough, independent review if taken seriously in any real-world setting.
There are additional negative notes about how care was affected after reporting concerns. In one case, the writer says that after reporting a staff member for impatience with an Alzheimer's patient, the quality of care declined, and the resident ended up hospitalized. Such statements imply that reporting issues might have had unintended consequences, and they highlight the importance of a safety-conscious system that protects residents and supports constructive responses to concerns.
Despite these concerns, another reviewer returns to a positive tone, praising the staff's kindness and the overall sense of safety and cleanliness. They describe a 93-year-old mother who continues to receive attentive, caring treatment, with a quiet and tidy room. The writer notes that if there are complaints, they would rather address them directly with staff than air them publicly, and they proudly mention a caring doctor who oversees the mother's care during times when the family is away. The closing sentiment is one of blessing for both the mother and the Diversicare staff, reinforcing the belief that a strong medical team and a thoughtful caregiving culture can coexist with the everyday realities of running a facility.
Taken together, these reviews reveal a care environment that is defined by fervent admiration for dedicated staff and strong criticisms about nutrition, personal security, and severe treatment concerns. The stories range from heartfelt gratitude for compassionate, patient caregivers to grave accusations of medication mishandling and patient harm. They underscore the complexity of delivering high-quality long-term care, where the same institution can be praised for kindness and respect in some moments while facing serious scrutiny for safety, nutrition, and accountability in others. The overarching message is clear: Diversicare appears to be home for some residents and peace of mind for their families, but it also faces significant challenges that demand ongoing attention, transparent communication, and robust safeguards to ensure every resident's dignity, safety, and well-being.
Diversicare of Chanute in Chanute, KS is an assisted living community that offers a variety of amenities and care services to its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a gaming room for entertainment. Residents can enjoy meals in the dining room with restaurant-style dining or utilize the kitchenette in their fully furnished apartments. Wi-Fi/high-speed internet is available throughout the community.
Residents have access to various care services, including 24-hour call system and supervision for their safety and well-being. Assistance with daily living activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also offered to ensure residents receive their prescribed medications accurately.
The community offers special dietary restrictions for those with diabetes or other dietary needs. Meal preparation and service are provided for all residents. A mental wellness program is available to support residents' emotional and psychological health.
Diversicare of Chanute provides transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is available to assist new residents with a smooth transition into the community.
Residents can enjoy the outdoor space and garden areas within the community. There is also a fitness room and wellness center for physical exercise and maintaining overall health.
Concierge services are offered to cater to residents' needs, while fitness programs, planned day trips, resident-run activities, and scheduled daily activities ensure there are plenty of opportunities for socialization and engagement.
The community's location near parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals provides convenience for residents' various needs.
At Diversicare of Chanute, residents can expect quality care services along with a range of amenities designed to enhance their comfort and well-being in a warm and welcoming environment.
Diversicare Of Chanute is located at 530 West 14Th Street, Chanute, KS 66720 in Wilson County, Kansas
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