Prairie Hills Des Moines
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Information last verified:
5815 South East 27th Street, Des Moines, IA 50320
For more information about senior living options: (844) 490-3973
The building is wonderful. The food is great, and the staff go above and beyond. The courtyard is beautiful, and the fish are amazing. Residents have a blast with the activities. The staff are incredibly knowledgeable, kind, and accommodating. The upkeep of the property is immaculate. The memory units are nice, each with its own apartment. The events are a blast and great for families. Addington Place is an amazing community. Prairie Hills is a wonderful facility with friendly, competent staff and a lovely environment. The community feels like home. The ducks, koi pond, and overall setting add beauty.
They were extremely short staffed and memory care patients were neglected. Residents are fed horrible food and Kool-Aid as drinks. A grandma was left to sit in soiled undergarments after a stomach bug, leading to sores. Wrong medicine was handed out and staff reportedly cannot take temperatures or blood pressures; doctors on call were not available. Staff were incredibly rude to residents and families. Hospice was involved and pushed to move her ASAP; the place was appalling and to be avoided at all costs. The residents weren’t safe, with yelling at residents and negligence allegedly covered up by management.Prairie Hills Des Moines is best suited for families seeking a warm, home-like assisted living experience in a well-kept, stroll-friendly campus where residents are engaged daily and staff are consistently attentive. The community shines for seniors who value a strong sense of neighborhood, readily available activities, and meals perceived as solid or better. It is particularly appealing to those who want a place where family participation feels welcome and the atmosphere emphasizes social life as a core element of care. For residents with complex memory-care needs or families prioritizing ironclad staffing guarantees and flawless incident reporting, this may demand careful scrutiny.
Two clear strengths define Prairie Hills: a beautifully maintained property with inviting communal spaces, and a staff culture that many reviewers describe as genuinely caring and interactive. Visitors repeatedly note the warmth of the environment, the beauty of the grounds, including ponds, koi, and a tranquil courtyard, and the way the decor reinforces a “home” feeling the moment one steps inside. The activity calendar is a focal point, with events that draw families into the resident experience, from coffee clubs to celebratory gatherings. Most residents and families report that meals are enjoyable and that caregivers are patient, kind, and responsive to daily needs. The management team, led by accessible leaders and supported by experienced nurses and care staff, earns many accolades for organization, communication, and reliability in day-to-day operations.
On the other side, the reviews do surface notable red flags that cannot be ignored. A single, highly vocal negative report describes extreme short staffing, alleged neglect in memory-care residents, and a pattern of misinformation and poor medical oversight. That account also characterizes the dining and overall service as unacceptable and recounts distressing experiences around safety and communication. While this is not the prevailing sentiment, it signals a real risk factor for conservative families: when staffing is strained, the quality of care can deteriorate quickly in memory-care scenarios or during medical episodes. Another pattern worth watching is stated inconsistency in communication and some perceptions of governance that leave families feeling uncertain about whom to contact for urgent concerns. These voices underscore the importance of due diligence before move-in and the value of establishing clear expectations with staff leadership.
Given the breadth of positive feedback, the pros tend to offset most cons for the average resident, provided the care needs are within the facility’s capacity and the campus maintains its current staffing and leadership stability. The long-tenured, hands-on leadership and the apparent dedication of nurses and resident aides help transform a building into a community where people feel seen and known. The strong emphasis on life enrichment, events, family-inclusive activities, and social routines, acts as a meaningful counterbalance to common assisted-living anxieties about isolation or boredom. Where concerns arise, they often revolve around the risk of under-staffing or variability in management responsiveness; in those cases, a prospective resident’s family should insist on a transparent staffing plan, meaningful samples of daily care routines, and direct discussions with the director about how memory-care needs are managed.
For decision-makers, the practical path is to treat Prairie Hills as a strong contender for most mid- to upper-tier assisted living needs, particularly when the priority is atmosphere, engagement, and dependable, friendly care. Prospective residents should arrange firsthand conversations with the marketing and care directors, request a detailed tour of the memory-care wing if applicable, and press for current staffing ratios, on-call medical support, and documented care plans. Families should also experience a meal service firsthand and participate in an upcoming activity to gauge whether the social environment aligns with their expectations. The few critical reviews underscore the necessity of vigilance and a candid assessment of risk, especially for residents whose needs may outpace what the community can safely and consistently provide.
In the end, Prairie Hills Des Moines remains a compelling choice for families seeking a vibrant, resident-centered setting with beautiful surroundings and a palpable sense of community. The most persuasive argument rests on the combination of attentive staff, meaningful engagement, and strong leadership that has earned broad praise across numerous testimonies. The potential drawbacks, chiefly concerns about staffing stability and governance, are not universal but are significant enough to merit proactive due diligence. For most families, a candid site visit, a conversation with the director, and a review of current care protocols will determine if Prairie Hills aligns with the care expectations and risk tolerance for their loved one. When it clicks, it feels like home; when it doesn’t, it is prudent to explore alternatives that may offer greater consistency in staffing and oversight.
128 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Prairie Hills Des Moines is an assisted living community in Des Moines, IA that specializes in Memory Care. Our community offers a wide range of amenities to ensure comfort and convenience for our residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished rooms, a gaming room, a garden, housekeeping services, kitchenette in each room, move-in coordination assistance, outdoor space for relaxation and activities, pet-friendly facilities, private bathrooms in each room, restaurant-style dining experience, a small library for reading enthusiasts, telephone service in each room for easy communication with loved ones, transportation arrangement for non-medical needs like shopping or leisure activities nearby. Additionally, we provide transportation to doctors' appointments and have a wellness center with various health programs available for the well-being of our residents. Wi-Fi/high-speed internet is also provided throughout the community.
Our care services are designed to ensure the safety and well-being of our residents at all times. We have a 24-hour call system and supervision to address any emergencies promptly. Trained staff members provide assistance with activities of daily living such as bathing and dressing. We also coordinate with healthcare providers to ensure continuity of care. Our specialized memory care programming caters specifically to individuals with cognitive impairments or dementia-related conditions. We have expertise in handling mild cognitive impairment as well as offering support through dementia waivers and hospice waivers if needed. Special dietary restrictions including diabetes diet are accommodated. Medication management is provided by trained professionals.
At Prairie Hills Des Moines, we believe that social engagement is essential for overall well-being. Our residents can enjoy concierge services and participate in fitness programs tailored to their abilities and preferences. Planned day trips and resident-run activities foster a vibrant social atmosphere. In addition to various nearby amenities such as cafes, parks, pharmacies,and restaurants being easily accessible from our location; we also provide transportation arrangement for medical needs including doctors' appointments.
With its comprehensive care services, exceptional amenities, and convenient location near essential services, Prairie Hills Des Moines is the ideal community for individuals seeking comfortable and supportive Memory Care living in Des Moines, IA.
Prairie Hills Des Moines is located at 5815 South East 27th Street, Des Moines, IA 50320 in Warren County, Iowa
Prairie Hills Des Moines offers a comprehensive suite of features tailored to support residents with dementia or Alzheimer's disease, ensuring their safety and enhancing their quality of life. The provision of 24-hour supervision allows for constant monitoring, which is crucial for individuals who may experience confusion or disorientation. Assistance with activities of daily living--such as bathing, dressing, and transfers--promotes dignity while addressing the physical challenges that residents face. Coordination with healthcare providers ensures that medical needs are met promptly and effectively, while medication management helps prevent potential complications related to mismanagement of prescriptions. Meal preparation and service cater to nutritional needs in a way that minimizes stress around eating, while specialized memory care programming engages residents cognitively and socially. Additionally, mental wellness programs address emotional health, providing necessary support for emotional well-being. Transportation arrangements for medical appointments ensure that residents can easily access essential healthcare services as needed, further contributing to their overall care continuity.
Prairie Hills Des Moines on seniors.fyi includes 12 photos including images showing interior, decor, living room, billiards, fireplace, television, game room, dining, and more.
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Interior
Outdoors
Decor
Living Room
Windows
Lighting
Garden
Fireplace
Television
Hallway
Game Room
Brick Wall
