Prairie Hills Des Moines
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5815 South East 27th Street, Des Moines, IA 50320
For more information about senior living options: (844) 490-3973
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The staff were incredibly knowledgeable, kind, and accommodating throughout the visit. The building was spotless, warm, and inviting, and the food looked and smelled amazing. The residents spoke highly of living there and were excited about the possibility of a loved one moving in. Addington Place is a wonderful community with a welcoming atmosphere and joyful staff and residents. The property's upkeep is immaculate, and there is a pond with koi, fish, and ducks that is just beautiful. Heather, Crystal, Shauna, Shannon, and the team go above and beyond to make this place feel like home. The staff are friendly, caring, attentive, and clearly passionate about what they do. The events are top-notch and highly engaging for families and residents. The community is absolutely beautiful, well-maintained, and feels like home.
The facility is extremely short-staffed and memory care patients are neglected. Residents are fed horrible food, and Kool-Aid is served as drinks. Grandmothers were left to sit in soiled undergarments after a stomach bug, to the point of sores. Wrong medicine is handed out, and staff claim they cannot take temperatures or blood pressures. They supposedly do not have doctors on call. Staff are incredibly rude to residents and families. A grandmother was left in her room until 11am before breakfast because staff were too short-staffed and busy. Hospice was involved and pushed to move a grandma ASAP. The residents aren't 100% safe, with yelling and screaming at residents on bad days. Heather is described as only concerned with events and blocking reports of negligence. The community lies to get families in the door. The food is terrible - would not feed it to a dog. Residents beg to get out of the place. Prospective families are advised to be careful when considering this place.Addington Place of Des Moines comes across in a remarkably consistent way: it's described as a warm, welcoming, and well-maintained community where the people - both staff and residents - tend to leave a lasting, positive impression. Dozens of visitors and family members highlight how knowledgeable, kind, and accommodating the staff are from the moment you walk in. Guests repeatedly remark that the atmosphere feels like home, with conversations that leave you inspired about the possibility of a loved one settling into care there. The stories are filled with appreciation for staff who listen, anticipate needs, and go above and beyond to make visits meaningful and comfortable.
The building itself often earns high praise for being spotless, bright, and inviting. Reviewers note clean, well-kept spaces and a general sense of warmth that makes it easy to imagine a loved one living there. The grounds are frequently mentioned as an extra treat - one reviewer loved the pond with koi, fish, and ducks, which adds a peaceful, pleasant backdrop to daily life. Several families describe the facility as not just pretty to look at, but thoughtfully designed to support a comfortable, home-like environment, with residents speaking highly of the living areas and the connection between the physical space and daily routines.
A core strength that repeatedly shines through is the staff's engagement with residents. The team, including managers and frontline caregivers, is praised for being attentive, interactive, and genuinely caring. Heather, Krystle, Crystal, Shauna, and the broader management team are singled out for their accessibility, willingness to help, and consistent presence. Several reviews specifically commend Heather as a director who is accommodating and supportive, while Krystle earns kudos for her expertise as a life style counselor and for making learning about the community easy. The sentiment runs strong that the staff's commitment helps residents feel valued and partners with families to craft meaningful experiences.
Activities and events are another standout feature. Families describe a lively calendar of activities that balance fun with purpose, giving residents opportunities to socialize, participate in celebrations, and stay engaged. The staff's willingness to tailor events and the sense that activities are inclusive - often inviting families to participate - leave a lasting impression. Stories highlight unique moments such as Tom the turkey visiting the community and a steady stream of well-organized programs that make life at Addington Place feel rich and dynamic. The presence of a dedicated life style counselor and a focus on interactive, enjoyable events contribute to the sense that life at the community is active and fulfilling.
Memory care and assisted living portions of the community are described with particular emphasis on safety, comfort, and privacy. Some reviews note that memory units are well-appointed, with apartments that offer a degree of independence within a supportive structure. The overall tone in these accounts is one of respect for residents and careful attention to their needs, with staff noted for their patience and readiness to assist. The combination of well-kept spaces and attentive caregivers helps reinforce the impression that Addington Place can be a good fit for families seeking a caring, engaged environment for a loved one.
However, not every experience is fully positive, and some reviews raise serious concerns. A subset of reviewers urges caution, describing the community as extremely short-staffed and citing neglect of memory care residents, substandard meals, and even dangerous lapses in care. Allegations include incorrect medications, an inability to monitor vital signs, and claims that doctors on call are not available. One powerful account describes a grandmother left in soiled conditions after an illness, with visuals of distress that prompted hospice involvement and a move to seek alternative arrangements. Additional reports talk about rude behavior from staff and a sense of urgency to get families to leave or to avoid reporting grievances. These accounts paint a stark contrast to the overwhelmingly positive feedback, underscoring the importance of verifying current staffing levels, care standards, and management responsiveness when evaluating the community.
Amid the mixed feedback, there are plenty of deeply positive testimonials about personal experiences. Families note that their loved ones thrive on the care, attention, and consistent kindness shown by caregivers. Some residents speak about how supportive the environment feels, how easy it is to participate in activities, and how the staff's efforts help ensure daily life is both meaningful and enjoyable. There are mentions of long-term engagements, birthdays celebrated with family involvement, and the sense that Addington Place can be a place where a family's history and traditions are honored. The enthusiasm is evident in remarks about beautiful surroundings, the friendliness of staff, and the genuine warmth extended to both residents and their visiting families.
In the end, Addington Place of Des Moines emerges as a community with a strong appeal for many families. The testimonials speak to a place with high-caliber staff, an inviting physical environment, and a calendar full of engaging activities that many residents and families find valuable and comforting. At the same time, there are clear warnings from others to thoroughly investigate current staffing levels, care protocols, and the responsiveness of management before making a decision. Prospective residents and their families are encouraged to visit, talk with current residents, observe how staff interact with people living there, and ask direct questions about health monitoring, medication procedures, and how the facility handles emergencies and short-staffing scenarios. Taken together, the narratives portray Addington Place as a community that can feel like home for many, while also underscoring the importance of due diligence to ensure it meets each family's specific needs and standards.
128 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Des Moines International (5 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Prairie Hills Des Moines is an assisted living community in Des Moines, IA that specializes in Memory Care. Our community offers a wide range of amenities to ensure comfort and convenience for our residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished rooms, a gaming room, a garden, housekeeping services, kitchenette in each room, move-in coordination assistance, outdoor space for relaxation and activities, pet-friendly facilities, private bathrooms in each room, restaurant-style dining experience, a small library for reading enthusiasts, telephone service in each room for easy communication with loved ones, transportation arrangement for non-medical needs like shopping or leisure activities nearby. Additionally, we provide transportation to doctors' appointments and have a wellness center with various health programs available for the well-being of our residents. Wi-Fi/high-speed internet is also provided throughout the community.
Our care services are designed to ensure the safety and well-being of our residents at all times. We have a 24-hour call system and supervision to address any emergencies promptly. Trained staff members provide assistance with activities of daily living such as bathing and dressing. We also coordinate with healthcare providers to ensure continuity of care. Our specialized memory care programming caters specifically to individuals with cognitive impairments or dementia-related conditions. We have expertise in handling mild cognitive impairment as well as offering support through dementia waivers and hospice waivers if needed. Special dietary restrictions including diabetes diet are accommodated. Medication management is provided by trained professionals.
At Prairie Hills Des Moines, we believe that social engagement is essential for overall well-being. Our residents can enjoy concierge services and participate in fitness programs tailored to their abilities and preferences. Planned day trips and resident-run activities foster a vibrant social atmosphere. In addition to various nearby amenities such as cafes, parks, pharmacies,and restaurants being easily accessible from our location; we also provide transportation arrangement for medical needs including doctors' appointments.
With its comprehensive care services, exceptional amenities, and convenient location near essential services, Prairie Hills Des Moines is the ideal community for individuals seeking comfortable and supportive Memory Care living in Des Moines, IA.
Prairie Hills Des Moines is located at 5815 South East 27th Street, Des Moines, IA 50320 in Warren County, Iowa
Prairie Hills Des Moines offers a comprehensive suite of features tailored to support residents with dementia or Alzheimer's disease, ensuring their safety and enhancing their quality of life. The provision of 24-hour supervision allows for constant monitoring, which is crucial for individuals who may experience confusion or disorientation. Assistance with activities of daily living--such as bathing, dressing, and transfers--promotes dignity while addressing the physical challenges that residents face. Coordination with healthcare providers ensures that medical needs are met promptly and effectively, while medication management helps prevent potential complications related to mismanagement of prescriptions. Meal preparation and service cater to nutritional needs in a way that minimizes stress around eating, while specialized memory care programming engages residents cognitively and socially. Additionally, mental wellness programs address emotional health, providing necessary support for emotional well-being. Transportation arrangements for medical appointments ensure that residents can easily access essential healthcare services as needed, further contributing to their overall care continuity.
Prairie Hills Des Moines on seniors.fyi includes 12 photos including images showing interior, billiards, decor, living room, game room, dining, garden, bedroom, and more.
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Interior
Outdoors
Decor
Living Room
Windows
Lighting
Garden
Fireplace
Television
Hallway
Game Room
Brick Wall
