Clarissa C Cook Home

Pros

• The staff provided exceptional care for Oma, treating her like a loved one and sharing stories with her.
• An aide thoughtfully made potato pancakes for Oma, a touching gesture.
• The Clarissa Cook Hospice House is described as a gift to the community, offering beautiful, peaceful surroundings and exceptional care.
• Paul was a lifesaver, offering comfort and clarity during a frantic late-night call.
• Janette provided calm presence, kindness, and patient guidance while navigating insurance, power of attorney, and logistics.
• The facility is beautiful and peaceful, making it an ideal place for rest, with staff answering questions with kindness.
• The nurses were amazing, always available and helpful in caring for patients.
• The staff are outstanding, providing attentive, compassionate care to families across years.
• The home is welcoming and family-friendly, with Covid guidelines in place.
• Families could stay with their loved ones until the end, receiving loving end-of-life care.

Cons

• One reviewer described the experience as absolutely horrible and said they would not recommend the facility.
• Another reviewer claimed their father was overmedicated, that meds were signed for without proper monitoring, and that nurses never asked if they needed anything.
• A reviewer stated they waited two years to post because the experience had eaten away at them and that they hate the place.
• A reviewer criticized the facility for poor communication, lack of family updates, limited food options, and not involving the family in medication decisions.

Review

The Clarissa C. Cook Hospice House emerges in the stories of families as a true haven at one of life's hardest moments. Across multiple experiences, the care and atmosphere there are described as deeply personal and remarkably attentive. One family recalls Oma's last days with staff who treated her as if she were a loved relative - sitting with her, sharing stories, and even embracing her well-known German sassiness. An aide went so far as to bake and bring potato pancakes for Oma, turning a difficult time into something warmed by small acts of kindness. Through these moments, the staff's willingness to do whatever they could to help was consistently highlighted, underscoring a culture of genuine love and dedication to comfort.

The facility itself is spoken of in terms that combine beauty, peace, and practicality. Several reviewers emphasize that the building feels welcoming and tranquil, the kind of place that allows families to pause and be together. Its rooms are described as spacious, and there is a dedicated space for small children to play, which helps families stay close without feeling crowded. The environment is frequently praised as not only aesthetically pleasing but also conducive to rest and reflection, a place where patients could find rest and families could gather in support. In one notable sentiment, the hospice house is called the most beautiful facility in the area, with a setting that respects both the person receiving care and those who come to support them.

Behind the scenes, the staff who guide families through medical, logistical, and emotional terrains receive consistent commendation. Paul is remembered as a lifesaver in a late-night moment of crisis, offering clarity and comfort when next steps felt overwhelming. Janette is described as a calming, patient presence who helped navigate the maze of insurance, power of attorney, ambulance logistics, and the process of getting a loved one into care quickly. The team's commitment to communication, kindness, and thoughtful problem-solving is echoed by many who felt that questions were answered with compassion and that families could rely on steady support as their loved ones received care. Nurses who visited the home are repeatedly praised for their professionalism, availability, and supportive care, with families expressing gratitude for their presence and responsiveness.

Stories of care at end of life emphasize not only the technical or medical aspects but the emotional and human connection that families describe as central to the experience. For many, the hospice house provided a space where loved ones could be cared for with dignity while family members could stay close. A mother, a father, and a grandfather are all referenced in terms of how the staff provided loving care that allowed families to be present, to hold hands, to share moments, and to feel supported in their grief. One reviewer notes that their dad received better care in the 17 hours there than in the day-and-a-half at the hospital, underscoring the sense that compassionate, attentive care can profoundly affect a difficult transition. Across these accounts, there is a strong sense that the staff's empathy and competence helped families navigate fear, uncertainty, and sorrow with a measure of peace.

But like any care facility that touches many lives, there are voices with concerns. Some reviewers describe an experience where the care fell short, recounting that a father was overmedicated and that crucial monitoring, like counting respirations before administering morphine, was not performed. They also mention that staff sometimes did not check in with the family about their needs and questions, leaving them waiting and hoping for timely updates. Other comments call for improvements in communication - more regular family updates, clearer explanations of medication changes and dosages, and a true partnership with families in decision-making. Food options beyond bread products, eggs, and sweets are also suggested as an area for enhancement. These criticisms acknowledge real challenges and emphasize a desire for continuous improvement even as the community widely recognizes the hospice house as a valuable resource.

Yet even within critique, the overarching message remains that Clarissa C. Cook Hospice House serves as a profoundly meaningful place for many families. Several reviewers express a strong willingness to give back - volunteering, sharing stories, and recommending the facility to others - because the staff's kindness, compassion, and competence have left a lasting impression. The home's alignment with honoring those who have served, its warm, welcoming atmosphere, and its commitment to providing emotional and physical support to families when a loved one can no longer be cared for at home collectively reinforce the sense of it being a community treasure. In moments of both profound gratitude and constructive critique, these voices paint a picture of a place that many believe to be a beacon of care, comfort, and human connection at the end of life.

This area of Davenport, Iowa offers a convenient and well-rounded living experience for seniors. With several parks nearby, such as Centennial Park and Schwiebert Riverfront Park, there are plenty of opportunities for outdoor recreation and leisurely walks. Additionally, there are multiple hospitals within close proximity, including Genesis Medical Center and Community Health Care, ensuring quality healthcare services are easily accessible. The presence of pharmacies like CVS Pharmacy and Walgreens nearby also provides convenience in managing medication needs. A variety of dining options ranging from fast food to sit-down restaurants like Sippis American Grill & Craft Beer offer a diverse culinary experience. Furthermore, there are several physicians' offices in the area, providing access to medical professionals for routine check-ups and specialized care. Places of worship like St Paul The Apostle School cater to spiritual needs, while cafes such as Panera Bread offer a cozy environment for socializing or enjoying a cup of coffee. Overall, this neighborhood offers a blend of amenities and services that cater to the needs of seniors looking for a comfortable and convenient living environment.

Parks

• Centennial Park (1.2 miles)
• Modern Woodmen Park (1.5 miles)
• Schwiebert Riverfront Park (1.9 miles)
• Glen Armil Park (2 miles)
• Junge Park (2.2 miles)
• Vander Veer Fountain (2.3 miles)
• Vander Veer Botanical Park (2.5 miles)

Hospitals

• Kahl Home For The Aged (1.3 miles)
• Edgerton Women's Health Center (1.4 miles)
• Community Health Care (1.5 miles)
• Genesis West - Neuro (1.9 miles)
• Genesis Cancer Care Institute (1.9 miles)
• Genesis Medical Center (2.7 miles)
• Select Health Systems (2.9 miles)

Pharmacies

• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (2.8 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.3 miles)
• Walgreens (3.9 miles)

Restaurants

• Wendy's (1.4 miles)
• McDonald's (1.4 miles)
• Taco Bell (1.5 miles)
• Sippis American Grill & Craft Beer (1.6 miles)
• Whitey's Ice Cream (1.7 miles)
• Endless Brews (1.8 miles)
• Boozies Bar & Grill (1.9 miles)

Physicians

• Community Health Care (1.9 miles)
• CHC Virology (1.9 miles)
• Davenport Pediatrics (2 miles)
• White Don Hearing Aid Service (2.6 miles)
• Community Care (2.7 miles)
• Quad City Family Physicians PC (3.1 miles)
• Fairmount Pines CHC (3.2 miles)

Places of Worship

• St Paul The Apostle School (3 miles)
• Church of Jesus Christ of Latter Day Saints (4.1 miles)
• Heritage Wesleyan Church (5.2 miles)

Cafes

• Panera Bread (3.2 miles)
• Starbucks (3.8 miles)