112 E Washington St, Sullivan, IN 47882
For more information about senior living options: (844) 490-3973
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The collection of experiences people have had with this nursing company paints a picture of a service that can be deeply meaningful and comforting for some families, while at the same time presenting serious challenges for others. On one end of the spectrum, several families describe this organization as the best nursing company they have encountered. They recount how their loved one received genuinely attentive care from the staff, with caregivers who were kind, compassionate, and thorough. In particular, the care team that included Crystal, Jessica, Megan, and especially Cathy is singled out for going above and beyond for a father in need, accompanied by heartfelt thanks and appreciation. The tone of these accounts is warm and grateful, emphasizing the positive impact of skilled, compassionate, and personable nurses who made a real difference in the day-to-day experience of caregiving.
Yet, this same company is criticized in other voices as falling far short of professionalism and reliability. One reviewer drops the word "Horrible" in bold to emphasize a sharply negative experience, arguing that the organization seems to avoid work and fail to provide any warning before dropping a family member. This account claims the company chose to sever the relationship not because of a lack of need, but because continuing would require them to do what they advertise - an assertion that implies a misalignment between the company's stated commitments and the actual actions of the staff. The reviewer's conclusion is stark: they "suck," and they advise seeking a more professional option.
A separate set of criticisms centers on reliability and punctuality, particularly around planned medical care. Experiences are shared of wound care visits that were promised but never kept, with multiple days passing and no one showing up as scheduled. The frustration is further amplified by repeated assurances that a caregiver would come the following day, only for those promises to be unmet. In these accounts, the failure to maintain consistent appointments and to follow through on wound care needs creates a sense of neglect and diminishes confidence in the provider's ability to deliver essential services.
Nevertheless, there are affirming notes about good care within the broader mix. Another reviewer claims ANC is absolutely wonderful and commends the organization for genuinely caring about patients. They describe the staff as taking the time to establish a solid relationship with those in their care, suggesting that when functioning well, the company can deliver the kind of patient-centered service that families deeply value. This perspective is reinforced by the observation that there are many happy clients who have had positive experiences, indicating that the quality of care can vary significantly from case to case and that strong relationships can indeed form between caregivers and families.
The volume of negative feedback makes another theme apparent: some families feel they have endured nothing but bad experiences. The repeated refrain about rude behavior signals a breakdown in communication and respect that is essential in home health care. In these accounts, staff are described as disrespectful and even hostile toward families who are trying their best to manage care for loved ones. Complaints include yelling, giving ultimatums, and a general sense of being treated poorly, which understandably erodes trust and satisfaction with the service.
Taken together, the reviews illustrate a broad spectrum of experiences. On the positive side, there are stories of compassionate, attentive care from particular caregivers who make their patients feel valued and well cared for. On the negative side, there are recurring concerns about reliability, missed appointments, abrupt changes in service, and staff behavior that feels disrespectful or intimidating to families already under stress. The contrast suggests that the company's performance may depend heavily on specific staff assignments, communication practices, and operational consistency. For prospective clients, the takeaway is to look beyond general branding and ask pointed questions about scheduling reliability, wound care plans, and the team who would be assigned to care for a loved one, so that expectations align with what is actually delivered.
American Nursing Care in Sullivan, IN is a vibrant and convenient assisted living community that offers a wide range of amenities and services to enhance the quality of life for its residents. Nestled in a tranquil neighborhood, this community provides a peaceful and safe environment for seniors seeking support and companionship.
With one park nearby, residents have the opportunity to enjoy nature walks, picnics, and outdoor recreational activities. The abundance of pharmacies ensures easy access to medications and health care supplies, providing convenience for both residents and their families.
The presence of four physicians nearby guarantees prompt medical attention when needed, ensuring peace of mind for residents who require regular check-ups or ongoing healthcare support. In addition to these healthcare services, American Nursing Care is also located close to a reputable hospital, offering immediate access to specialized medical treatments.
Apart from exceptional healthcare support, this assisted living community boasts an array of culinary options. With 11 restaurants nearby serving diverse cuisines, residents can relish delectable meals without having to venture far from home. Nutritious dining experiences are thoughtfully provided to promote overall well-being.
Transportation options are readily available with three modes of transportation nearby. This makes it convenient for residents to travel independently or participate in scheduled outings and social events organized by the community. Additionally, ten places of worship situated close by cater to residents' spiritual needs by offering religious services and fostering a sense of belonging within the larger community.
At American Nursing Care in Sullivan, IN, residents can enjoy personalized care plans tailored to their unique needs while experiencing a stimulating social lifestyle. The dedicated staff members prioritize creating an inclusive environment where all individuals feel valued and supported. From assistance with daily activities to engaging recreational programs designed to foster socialization and personal growth among residents – this assisted living community strives to provide a nurturing atmosphere that enhances each resident's well-being.
American Nursing Care is located at 112 E Washington St, Sullivan, IN 47882 in Sullivan County, Indiana
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