Trailpoint Village in South Bend, IN

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  • Interior

    A cozy living room with a sofa, chairs, and framed artwork on the wall.
  • Decor

    A cozy porch with white wicker furniture, colorful flowers, and a touch of greenery.
  • Building

    A brick building with flags and a sign on a well-maintained lawn.
  • Bedroom

    A hospital room with a bed and comfortable seating.
  • Trees

    A building with American and state flags, surrounded by a green lawn and trees under a cloudy sky.
  • Windows

    A cozy porch with seating and decorative plants.
  • Dining

    A cozy dining room with elegantly set tables, a fireplace, and decorative elements.
  • Landscaping

    A building with a lawn and flags on an overcast day.
  • Exercise Equipment

    A well-equipped rehabilitation room with various exercise machines and therapy tools for physical therapy.
  • Flag

    A building surrounded by lush greenery with flags and a sign in the foreground on a cloudy day.
  • Healthcare

    A hospital room with a patient bed and medical equipment.

Trailpoint Village in South Bend, IN

1950 Ridgedale Road, South Bend, IN 46614

For more information about senior living options: (844) 490-3973

3.2 from 33 reviews
5 stars
15
4 stars
3
3 stars
1
2 stars
1
1 stars
13

Assisted Living Memory Care Skilled Nursing Facility

Overall Review of Trailpoint Village

Pros

  • pro The staff was really caring for the resident.
  • pro Trailpoint Village would be chosen again for rehab.
  • pro Grandma is happy.
  • pro Care was very good and all were able to return home.
  • pro The staff is always welcoming and friendly.
  • pro The nurse aide Didi was kind and nice to Mom.
  • pro The facility has a strong clinical team and renovations look wonderful.

Cons

  • pro The facility delivered terrible treatment and rude behavior, with staff using aggressive language and showing no respect for patients.
  • pro The staff were described as ridiculous bullies, with one instance where a caregiver left the patient to wet her pants rather than help.
  • pro The administration and some staff were accused of treating residents as a paycheck rather than providing care.
  • pro The care was so poor that call lights remained on for hours, showers were not provided, food was gross, and residents stayed in dirty pants for long periods.
  • pro The entrance reeked of urine, the facility smelled badly, staff were rude, paint was peeling after a year, and floors were sticky and unsanitary.
  • pro One review described a stay where meds weren't provided, proper equipment wasn't available, and rooms had peeling paint and disgusting floors.
  • pro Several reviewers warned others not to choose this facility.
  • pro Nursing and dietary staff were observed drinking on the job.
  • pro Personal items went missing with no accountability.
  • pro There was a lack of staff attention during working hours.
  • pro Maintenance issues included loose screws in beds, running toilets, and wall switches not being secured, with management failing to address concerns about falls.

Review

Trailpoint Village in South Bend, IN is best suited for families seeking rehab-focused care and memory-support where the clinical team demonstrates real capability and leadership appears committed to improvement. The community earns its strongest traction with post-acute rehabilitation and memory-care oversight, where care teams strive to maintain steady family communication and residents' progress toward returning home. For households needing clear, ongoing updates and someone who will guide transitions through managed-care changes, Trailpoint offers tangible strengths. This suitability, however, comes with a clear caveat: the same campus can underdeliver on front-line expectations for cleanliness, consistency, and attentiveness, making alternatives worth considering for families with high thresholds in those areas.

On the plus side, rehab staff are often described as caring and connected to residents, with aides and nurses building rapport and explaining issues to families. Administration appears to be mobilized around improving care, and the memory-care wing has had notable advocates among staff - names like Janine and Meredith are repeatedly highlighted for persistence and caregiver support. The presence of a nurse practitioner who remains involved with resident health, plus an actively engaged executive director, signals a capacity to coordinate care and keep families informed about changes. Renovations and a reinforced clinical emphasis also contribute to a sense that the campus is investing in a stronger care environment.

Yet the mix of experiences across reviews reveals sizable red flags. Cleanliness problems and persistent odors, unaddressed beeping nurse-call systems, and reports of dirty rooms or untreated maintenance issues are not rare, and several accounts describe delays in basic assistance, including medications or help with toileting. Interactions range from supportive and respectful to confrontational or dismissive, with a number of comments about staff shortages translating into wait times and inconsistent attention. Personal items going missing and rooms showing tangible maintenance neglect - peeling paint, sticking floors, and other simple fixes left undone - add up to a perception that safety, dignity, and daily comfort can be compromised on difficult days.

The favorable clinical core - strong rehab care, nurse-led oversight, and proactive leadership - provides a meaningful counterweight when the facility is functioning at its best. In scenarios where staff execute the care philosophy - compassion, accountability, relationships, excellence - the positive outcomes can be substantial: timely communication, coordinated therapy plans, and steady attention to transition goals. Leadership openness to feedback and visible efforts to address issues offer a credible path toward improvement, and renovations can improve not just aesthetics but the practical cleanliness and morale of the environment. When these elements align, Trailpoint can deliver the rehab gains and memory-care oversight families expect.

For families weighing Trailpoint against other options, the decision framework should be practical and concrete. Arrange a comprehensive tour that observes daytime routines, nurse-call responsiveness, and ongoing sanitation practices. Request current maintenance logs, cleaning schedules, and staff ratios by shift to gauge daily operations. Probe care planning for rehab residents - including therapy schedules, discharge targets, and the availability of nurse-practitioner visits - and confirm how updates are communicated to guardians who are not local. Compare to nearby facilities such as Ironwood Health Rehab, which some reviewers praised for cleanliness and efficiency, to calibrate expectations. A short-term stay or trial assessment can reveal whether improvement narratives on leadership translate into consistent daily care.

In the end, Trailpoint Village can be a credible choice when the priority is robust clinical care and engaged leadership, with an openness to ongoing improvement. It is not the best fit for families whose non-negotiables include immaculate cleanliness, consistently attentive staff across all shifts, and dependable comfort in daily life. For those willing to advocate for their loved one and to closely monitor care while leveraging the clinical strengths, Trailpoint offers a legitimate path forward - and room for meaningful progress as the campus continues to address the service gaps that have shown up in reviews.

Features

Housing

  • 183 resident community capacity 183 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • South Bend Regional (7 miles away) South Bend Regional (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Trailpoint Village is an assisted living community located in the vibrant city of South Bend, Indiana. With a focus on providing exceptional care to seniors, Trailpoint Village offers two types of care: Memory Care and Skilled Nursing Facility.

Residents at Trailpoint Village can enjoy a wide range of amenities that enhance their daily lives. These include a beauty salon for grooming needs, cable or satellite TV for entertainment, community-operated transportation for easy access to nearby attractions, a computer center for staying connected, and a fully furnished living space for comfort. Additionally, there is a gaming room for recreation, a garden for relaxation, and housekeeping services to ensure a clean environment. Residents can also savor delicious meals in the dining room with restaurant-style dining experience.

To promote overall well-being, residents have access to various care services at Trailpoint Village. This includes 24-hour call systems and supervision to ensure they are safe at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. The community also coordinates with healthcare providers to meet any individualized needs. Those with diabetes benefit from specialized diet plans while medication management ensures proper administration. Furthermore, Trailpoint Village provides specialized memory care programming for individuals with mild cognitive impairment.

Residents are encouraged to stay active and engaged through numerous activities offered at Trailpoint Village. They can take advantage of concierge services for convenient assistance, participate in fitness programs to maintain physical health, enjoy planned day trips for socialization and exploration of nearby attractions, engage in resident-run activities that foster connections within the community, and partake in scheduled daily activities.

One of the many advantages of residing at Trailpoint Village is its proximity to various amenities in the surrounding area. There are cafes, parks, pharmacies, physicians' practices, restaurants, places of worship, theaters nearby catering to residents' various needs and preferences. Moreover, with eight hospitals nearby residents have access to quality medical care.

With its comprehensive range of care services, numerous amenities, and convenient location, Trailpoint Village is an ideal choice for seniors seeking a comfortable and enriching assisted living community in South Bend, Indiana.

Nearby Places of Interest

Physicians

  • The South Bend Clinic (0.5 miles)
  • Catherine Wolff, DO - Beacon Medical Group Ireland Road (0.9 miles)
  • MedPoint Ireland Road (0.9 miles)
  • Eye Care Express (1.3 miles)
  • Mishawaka Osteopathic Clinic (1.6 miles)
  • Hamilton Primary Center (1.6 miles)
  • HealthLinc Community Health Center (2 miles)

Parks

  • Mary Gibbard Park (0.8 miles)
  • Mishawaka River Walk (2.3 miles)
  • Battell Park (2.3 miles)
  • Robert C Beutter Park (2.3 miles)
  • Central Park (2.5 miles)
  • Howard Park (2.5 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Omnicare Pharmacy (1.7 miles)
  • Health Mart Pharmacy (2.1 miles)
  • Meijer Pharmacy (2.5 miles)
  • Mar-Main Pharmacy (3.2 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.5 miles)

Hospitals

  • Franciscan Alliance (1 miles)
  • Triumph Our Lady of Peace Hospital (2.1 miles)
  • Oasb (2.4 miles)
  • Memorial Epworth Center (3 miles)
  • Beacon Children's Hospital (3.3 miles)
  • Memorial Hospital (3.4 miles)
  • Newbold Philipmemorial Hospital South Bend (3.4 miles)

Restaurants

  • McDonald's (1 miles)
  • Hacienda Mexican Restaurants (1.4 miles)
  • Arby's (1.5 miles)
  • McDonald's (1.5 miles)
  • The Brick (1.7 miles)
  • Crooked Ewe Brewery & Ale House (1.8 miles)
  • Hacienda Mexican Restaurants (1.9 miles)

Cafes

  • Starbucks (1.2 miles)

Theaters

  • AMC South Bend 16 (2.1 miles)

Places of Worship

  • Islamic Society of Michiana (4.1 miles)

Frequently Asked Questions

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Related Resources

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