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Trailpoint Village in South Bend, IN

Trailpoint Village is an assisted living and memory care community in South Bend, IN.

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Trailpoint Village in South Bend, IN

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  • Interior

    A cozy living room with a sofa, chairs, and framed artwork on the wall.

  • Decor

    A cozy porch with white wicker furniture, colorful flowers, and a touch of greenery.

  • Building

    A brick building with flags and a sign on a well-maintained lawn.

  • Bedroom

    A hospital room with a bed and comfortable seating.

  • Trees

    A building with American and state flags, surrounded by a green lawn and trees under a cloudy sky.

  • Windows

    A cozy porch with seating and decorative plants.

  • Dining

    A cozy dining room with elegantly set tables, a fireplace, and decorative elements.

  • Landscaping

    A building with a lawn and flags on an overcast day.

  • Exercise Equipment

    A well-equipped rehabilitation room with various exercise machines and therapy tools for physical therapy.

  • Flag

    A building surrounded by lush greenery with flags and a sign in the foreground on a cloudy day.

  • Healthcare

    A hospital room with a patient bed and medical equipment.

1950 Ridgedale Road, South Bend, IN 46614

For more information about senior living options: (866) 208-4318

3.2 from 35 reviews
5 stars
16
4 stars
3
3 stars
1
2 stars
1
1 stars
14

Overall Review of Trailpoint Village

common 17 reviews mention this

Staff care is mixed

Residents and families describe staff care that ranges from very supportive to seriously lacking.

Several reviewers say staff were welcoming and kind, and that the caregiving team provided help for rehab and daily needs. Others describe rude interactions, bullying behavior, and situations where they felt staff would not respond or would not provide the help they asked for. A few reviews also point to specific staff members or departments as highlights, even while criticizing other parts of care.

caveat 7 reviews mention this

Cleanliness and odors are concerns

Multiple reviews raise concerns about cleanliness, odors, and ongoing maintenance.

Some reviewers describe strong unpleasant smells on arrival and dirty conditions, including sticky floors and rooms that did not seem properly cleaned. There are also negative comments about items not being maintained and basic upkeep, like peeling paint and household issues. One review contrasts these concerns with a report of the facility being very clean, but most of the detailed criticisms focus on cleanliness and hygiene problems.

caveat 4 reviews mention this

Help with calls and meds

Some families report delays or difficulty getting nursing help, calls answered, or medications.

Several negative reviews describe call lights being unanswered for long stretches and residents being left waiting for help. Other comments focus on trouble getting medications and assistance managing medical needs, like emptying ostomy or catheter-related concerns. In contrast, a few positive reviews say staff were helpful when families asked for things during visits or stays, suggesting experience can vary by situation and unit.

caveat 6 reviews mention this

Rehab experience varies widely

Rehab stays are described as both helpful and problematic depending on the resident’s needs.

Some reviewers share positive rehab outcomes, including returning home after receiving care and support during recovery. Others describe care breakdowns after hospital discharge, including problems with equipment and insufficient help with day-to-day needs. One reviewer who arrived with a complex injury described a difficult adjustment period and said they had to arrange certain items themselves.

differentiator 1 reviews mention this

Cottage wing memory support

A family member reports strong support for a loved one in the memory care cottage wing.

One review specifically discusses the cottage wing memory care unit and credits administrators and a nurse practitioner with helping establish the resident’s care and provide ongoing updates. The reviewer also highlights committed staff members for patient, day-to-day attention and communication with a guardian who does not live locally. No other reviews in this set provide comparable, unit-specific memory care detail.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 183 resident community capacity 183 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • South Bend Regional (7 miles away) South Bend Regional (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • The South Bend Clinic (0.5 miles)
  • Catherine Wolff, DO - Beacon Medical Group Ireland Road (0.9 miles)
  • MedPoint Ireland Road (0.9 miles)
  • Eye Care Express (1.3 miles)
  • Mishawaka Osteopathic Clinic (1.6 miles)
  • Hamilton Primary Center (1.6 miles)
  • HealthLinc Community Health Center (2 miles)

Parks

  • Mary Gibbard Park (0.8 miles)
  • Mishawaka River Walk (2.3 miles)
  • Battell Park (2.3 miles)
  • Robert C Beutter Park (2.3 miles)
  • Central Park (2.5 miles)
  • Howard Park (2.5 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Omnicare Pharmacy (1.7 miles)
  • Health Mart Pharmacy (2.1 miles)
  • Meijer Pharmacy (2.5 miles)
  • Mar-Main Pharmacy (3.2 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.5 miles)

Hospitals

  • Franciscan Alliance (1 miles)
  • Triumph Our Lady of Peace Hospital (2.1 miles)
  • Oasb (2.4 miles)
  • Memorial Epworth Center (3 miles)
  • Beacon Children's Hospital (3.3 miles)
  • Memorial Hospital (3.4 miles)
  • Newbold Philipmemorial Hospital South Bend (3.4 miles)

Restaurants

  • McDonald's (1 miles)
  • Hacienda Mexican Restaurants (1.4 miles)
  • Arby's (1.5 miles)
  • McDonald's (1.5 miles)
  • The Brick (1.7 miles)
  • Crooked Ewe Brewery & Ale House (1.8 miles)
  • Hacienda Mexican Restaurants (1.9 miles)

Cafes

  • Starbucks (1.2 miles)

Theaters

  • AMC South Bend 16 (2.1 miles)

Places of Worship

  • Islamic Society of Michiana (4.1 miles)

Frequently Asked Questions

Where is Trailpoint Village?
Does Trailpoint Village provide care for residents with dementia or Alzheimer's disease?
What photos are available for Trailpoint Village in South Bend, Indiana?

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