Northwood Residence in Salem, IN
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4898 Highway 135 N, Salem, IN 47167
For more information about senior living options: (844) 490-3973
The place is a beautiful home with a balcony facing the backyard and woods. It features a south-facing covered porch and a patio, plus a wheelchair ramp on the east side. Inside, there are large private rooms with bathrooms and a large open living/dining room. There are lots of windows that bring in natural sunlight. Staff go to town daily and will try to get what residents need when asked. It is a good place to meet up.
They are horrible about getting anything done when something needs to be fixed in the apartment. They ignored a black mold report for months, despite the resident being allergic. They discriminate toward certain people. After being told about the mold and discrimination, they sent an eviction letter. They barely feed residents and serve low-quality food, including frozen chicken nuggets that cannot be chewed. They failed to take mom to the hospital when asked, instead telling a sibling about it. They allegedly overdosed the resident on oxycodone.Northwood Residence in Salem, Indiana is best suited for seniors who want a homey, low-ceremony setting with generous private living spaces and ready access to staff, and who can tolerate intermittent maintenance delays and mixed quality in care and dining. The property presents itself as a warm, house-like environment with large rooms, private baths, and ample natural light, plus outdoor spaces - a balcony, a covered porch, and a yard that lends a feeling of country calm. That aesthetic and spatial footprint appeals to residents who value dignity, personal space, and a social atmosphere that isn't strictly clinical. Yet this appeal comes with a risk: maintenance responsiveness and daily operations can fall short, and those gaps can color the entire experience.
On the positive side, the residence delivers a visually pleasing, comfortable backdrop. The interiors feature sizable private rooms with bathrooms, broad windows, and abundant sunlight, while outdoor areas offer easy access to a yard and woods. The everyday habit of staff responding to requests - at least in some cases - gives residents and families a sense that help is reachable, and several reviews note that the community is a reasonable place to meet up and connect with others. For families seeking a tranquil, home-like routine and a setting that can feel almost like a private residence, these concrete comforts are meaningful and can support a steady daily rhythm.
The downsides, however, are substantial and far from incidental. Maintenance and responsiveness appear chronically inconsistent, with serious safety concerns raised by a resident reporting black mold in an apartment and months without remediation despite health sensitivities. That situation is emblematic of a broader pattern where urgent needs may not be addressed promptly, creating legitimate anxiety about living conditions and personal safety. Additionally, there are troubling accusations around discriminatory conduct and a lack of clear, protective actions when family members voice concerns. Eviction-like pressure has been mentioned, which compounds fears about stability and fair treatment. These core risks threaten not just comfort, but fundamental protections residents rely on.
Further compounding the concerns are questions about medical oversight and daily care practices. Accounts of hospital triage or transport decisions and alleged mismanagement around medications raise red flags for families assessing long-term safety. Food quality emerges as another sore point, with reports of low-quality meals and even frozen items that fail to meet basic nutritional needs. Financial transparency also echoes unease, illustrating tensions around refunds and charges. Taken together, these issues undermine trust in routine operations and the ability to ensure consistent, safe, person-centered care.
Given the mix of strengths and risks, Northwood Residence may still fit a specific senior profile - one that prioritizes a warm, home-like setting, accessible outdoor space, and a social, community-oriented atmosphere - and can tolerate uneven service delivery and occasional governance concerns. For families who require reliable, proactive maintenance, predictable medical oversight, high-quality meals, and a consistently respectful environment free from discrimination or coercive pressures, alternative communities deserve strong consideration. The decision hinges on weighing the pull of the comforting, non-institutional feel against the gravity of safety, care quality, and ethical treatment - critical factors that outweigh aesthetics when lived day to day.
Practical next steps are clear. Prospective residents and families should visit with a focus on maintenance responsiveness - initiating a live ticket for a routine fix and observing how quickly it is resolved. Request a frank discussion about medical oversight, including how medications are managed and how urgent health concerns are handled. Eat a full meal during a visit to assess quality and variety, and speak directly with current residents about daily life and staff interactions. Inspect the living spaces for mold or musty odors, evaluate ventilation in rooms, and probe the eviction process and resident protections. If anything here raises unresolved concern, the prudent course is to explore other options that deliver steadier operations, stronger resident rights, and more consistent, high-quality care.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.Northwood Residence is an exceptional assisted living community nestled in the serene town of Salem, IN. With its tranquil surroundings and convenient location, residents can enjoy a peaceful lifestyle while having easy access to various amenities.
One of the notable features of Northwood Residence is its close proximity to nature. Residents can relish in the beauty of three nearby parks, offering opportunities for leisurely walks, picnics, or simply enjoying the fresh air amidst lush greenery. These parks provide a tranquil ambiance for residents to connect with nature and promote overall well-being.
Additionally, Northwood Residence ensures that healthcare needs are readily accessible by offering three pharmacies and three physicians nearby. This convenient access enables residents to easily obtain medications and seek medical advice whenever necessary, providing peace of mind to both residents and their families.
Residents at Northwood Residence also have an array of dining options at their fingertips. With six restaurants located nearby, they can indulge in a diverse range of culinary delights. Whether craving comfort food or seeking new gastronomic experiences, residents can satisfy their taste buds without venturing too far from home.
For those seeking spiritual fulfillment, Northwood Residence offers proximity to twelve places of worship. Residents can choose from various denominations and faiths, allowing them to practice their religion comfortably within their community.
Furthermore, the safety and well-being of residents are prioritized with four hospitals located nearby. In case of emergencies or specialized medical care requirements, prompt access to quality healthcare services is ensured. This feature provides reassurance not only to residents but also to their loved ones.
In summary, Northwood Residence presents an exceptional assisted living community that combines serene surroundings with convenient amenities. From tranquil parks to accessible pharmacies and physicians, enticing restaurants, diverse places of worship, and nearby hospitals – this community offers a well-rounded lifestyle that caters to the holistic needs of its cherished residents.
This part of Salem, Indiana is a peaceful and well-equipped area with a variety of amenities to cater to the needs of seniors. There are several places of worship nearby for spiritual fulfillment, as well as various dining options ranging from fast food chains like Taco Bell and Burger King to local establishments like Mulberry Grill and The Soda Fountain at Salem Apothecary. Parks such as Delaney Park and Salem Community Park offer opportunities for outdoor recreation and relaxation. Additionally, there are reputable physicians and hospitals in close proximity, ensuring access to quality healthcare services. Pharmacies like CVS Pharmacy and Salem Apothecary provide convenient access to medication needs. Transportation options are also available through U-Haul Neighborhood Dealers and Enterprise Rent-A-Car for those who require mobility assistance. Overall, this area offers a comfortable and supportive environment for seniors looking to settle down in Salem.
Northwood Residence is located at 4898 Highway 135 N, Salem, IN 47167 in Washington County, Indiana
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