5398 E State Road 56, Salem, IN 47167
For more information about senior living options: (844) 490-3973
Dezirae is described as the greatest asset to title insurance in Indiana. Desirae is identified as the only pleasant person encountered there. The staff are friendly and helpful. The service is fast and efficient in completing paperwork. The office is homey, pleasant, and inviting. The environment is professional, organized and welcoming.
The front desk clerk with red hair is extremely rude and difficult to deal with. They make unprofessional, smart-remark comments and give dirty looks. Their service is horrible and they are very difficult to deal with, especially over the phone. They do not treat customers with respect and have a bad attitude that makes people feel like idiots. They are slow to assist, with long wait times (e.g., 22 minutes before anyone helped).Eastwood in Salem, Indiana is best suited for seniors who prize a warm, homey atmosphere and can ride the waves of service quality that hinge on the person at the front line. The environment can feel inviting and neighborhood-like, with residents who value personal, friendly interactions more than corporate polish. When the right staff member is on duty, the experience can be smooth, efficient, and genuinely supportive. But the reviews make one thing clear: the overall experience is variable, swinging between strong, personable service and awkward, frustrating encounters. This is a place where a few standout workers can make the day, while others can quietly undermine the sense of ease that families seek.
Certain families should consider alternatives if consistency and professional courtesy across every touchpoint are non-negotiable. The same reviews that celebrate kindness also recount front-desk rudeness, blunt or smart-aleck remarks, and overall difficulties in getting basic questions answered. Long wait times for help - one snapshot notes a 22-minute delay before assistance - underscore how a moment of bottleneck can color a resident's or family member's impression. For those who must rely on a uniformly respectful, stingy-free administrative experience, Eastwood may feel uneven enough to search elsewhere.
On the upside, the strongest positives here are clear in the atmosphere and the human interactions when they click. Several reviewers describe staff who are friendly, helpful, and professional, with some visits characterized by fast, efficient processing of paperwork or tasks. The setting itself is repeatedly described as homey and pleasant, close to town with ample surrounding land - qualities that nurture a sense of comfort and belonging. When the front desk or administrative team is aligned with resident needs, the experience can be brisk, organized, and reassuring, reinforcing Eastwood as a place where daily routines flow with ease.
That variability, however, is the defining tension. The best outcomes hinge on the right staff member being available, which means residents may encounter a best-case scenario and a worst-case scenario in short order. One reviewer even highlights a particular staff member as a standout asset, suggesting that there is real potential for exceptional service if team dynamics hold steady. Yet the opposite experience - rude responses, disrespectful tone, or slow, uncertain guidance - remains a real risk. Families should be prepared for this inconsistency and consider how much weight each resident places on personal warmth versus predictable procedural efficiency.
Practical steps can help translate these reviews into a sound decision. Plan to visit Eastwood at different times of day to observe how the front desk handles questions, check-ins, and routine requests in a variety of contexts. Seek out conversations with current residents or families about their ongoing interactions with staff, not just initial impressions. Ask for a dedicated point person or a consistent family liaison so transitions and paperwork don't become dicey episodes. Inquire about staff training, turnover, and processes that ensure respectful treatment across the board, even when the office is busy. The goal is to see if the community can replicate the best moments consistently and minimize the less favorable exchanges.
Bottom line: Eastwood offers a viable option for seniors who value a homey, neighborly feel and who are reassured by moments of genuinely helpful, efficient service. For families where every interaction must be consistently courteous and every administrative task must be predictably smooth, some alternatives may deliver greater peace of mind. The decision should hinge on whether the resident can benefit from the positive, personal touches most of the time and tolerate - rather than fear - occasional rough patches. A thoughtful tour, frank questions about staff continuity, and a clear picture of how administrative hiccups are resolved will illuminate Eastwood's fit more than any brochure ever could.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Eastwood in Salem, IN is an assisted living community that provides a comfortable and welcoming environment for seniors. Located in the peaceful town of Salem, residents can enjoy the tranquility of small-town living while still having convenient access to nearby amenities.
At Eastwood, we understand the importance of spiritual well-being, which is why we offer devotional services off-site. Residents have the opportunity to participate in meaningful religious activities that suit their beliefs and practices. These devotional activities provide a sense of comfort and fulfillment, helping residents stay connected to their faith.
Our indoor common areas are designed to promote socialization and interaction among residents. Here, seniors can engage in lively conversations, play games, or simply relax with friends. Our cozy and inviting gathering spaces create the perfect setting for fostering new friendships and deepening existing bonds.
We also offer specialized care services for individuals with diabetes. Our trained staff members are equipped to handle diabetic care needs, ensuring that residents receive the proper support and assistance they require to manage their condition effectively.
In addition to our on-site facilities and services, Eastwood benefits from its convenient location. With one park just a short distance away, our residents can immerse themselves in nature's beauty and enjoy outdoor activities such as walking or picnicking. Furthermore, there are two restaurants nearby where residents can indulge in delicious meals or satisfy their cravings.
For those who seek solace within their faith community, there are four places of worship situated near Eastwood. This proximity ensures that individuals can fully embrace their spiritual practices without having to travel far from home.
Eastwood in Salem, IN offers a well-rounded assisted living experience with valuable amenities such as devotional services off-site and indoor common areas. With our emphasis on quality care services like diabetic care and various engaging activities like devotional activities offsite, seniors are able to live fulfilling lives while being surrounded by friendly neighbors and nearby attractions.
Eastwood is located at 5398 E State Road 56, Salem, IN 47167 in Washington County, Indiana
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